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Travel Agent

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What Do Travel Agent Do?

Job Description & Duties Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients’ travel problems.

Life As a Travel Agent

  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
  • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Record and maintain information on clients, vendors, and travel packages.
  • Book transportation and hotel reservations, using computer terminal or telephone.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.

Things a Travel Agent Should Know How to Do

Below is a list of the skills most Travel Agents say are important on the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation: Actively looking for ways to help people.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Persuasion: Persuading others to change their minds or behavior.

  • Certified Corporate Travel Executive
  • Tour Agent
  • Corporate Travel Agent
  • Destination Specialist
  • Beach Expert

Job Outlook for Travel Agents

In the United States, there were 81,700 jobs for Travel Agent in 2016. There is little to no growth in job opportunities for Travel Agent. There will be an estimated 7,800 positions for Travel Agent per year.

Forecasted Number of Jobs for Travel Agents in U.S.

The states with the most job growth for Travel Agent are Washington, Alaska, and Maryland. Watch out if you plan on working in Wisconsin, Ohio, or North Dakota. These states have the worst job growth for this type of profession.

Do Travel Agents Make A Lot Of Money?

The salary for Travel Agents ranges between about $22,370 and $66,080 a year.

Salary Ranges for Travel Agents

Travel Agents who work in District of Columbia, Washington, or Arizona, make the highest salaries.

Below is a list of the median annual salaries for Travel Agents in different U.S. states.

State Annual Mean Salary
Alabama $45,070
Alaska $42,060
Arizona $48,980
Arkansas $37,580
California $47,460
Colorado $44,750
Connecticut $48,780
Delaware $41,800
District of Columbia $56,790
Florida $41,630
Georgia $35,190
Hawaii $42,170
Idaho $38,280
Illinois $41,100
Indiana $40,640
Iowa $41,330
Kansas $45,940
Kentucky $41,470
Louisiana $38,060
Maine $34,510
Maryland $36,300
Massachusetts $49,920
Michigan $42,530
Minnesota $45,530
Mississippi $34,120
Missouri $40,100
Montana $45,810
Nebraska $41,650
Nevada $56,590
New Hampshire $44,420
New Jersey $49,330
New Mexico $40,970
New York $40,000
North Carolina $40,690
North Dakota $33,600
Ohio $36,250
Oklahoma $36,940
Oregon $38,520
Pennsylvania $42,700
Rhode Island $37,280
South Carolina $33,150
South Dakota $36,140
Tennessee $42,600
Texas $39,670
Utah $43,590
Vermont $44,000
Virginia $44,970
Washington $52,790
West Virginia $35,420
Wisconsin $37,350
Wyoming $47,440

What Tools do Travel Agents Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Travel Agents:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Data entry software
  • Intuit QuickBooks
  • Travel Agent CMS

How to Become a Travel Agent

Education needed to be a Travel Agent:

Travel Agent Degree Level

How Long Does it Take to Become a Travel Agent?

Travel Agent Work Experience

Where Travel Agents Work

Travel Agent Sectors

Travel Agents work in the following industries:

Travel Agent Industries

Those interested in being a Travel Agent may also be interested in:

References:

Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)

More about our data sources and methodologies.

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