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Counter and Rental Clerk

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What You Need to Know About Counter and Rental Clerk

Job Description: Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

A Day in the Life of a Counter & Rental Clerk

  • Prepare merchandise for display or for purchase or rental.
  • Answer telephones to provide information and receive orders.
  • Explain rental fees, policies, and procedures.
  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • Provide information about rental items, such as availability, operation, or description.
  • Keep records of transactions and of the number of customers entering an establishment.

Things a Counter & Rental Clerk Should Know How to Do

When polled, Counter and Rental Clerks say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

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Are There Job Opportunities for Counter and Rental Clerks?

In 2016, there was an estimated number of 458,200 jobs in the United States for Counter and Rental Clerk. New jobs are being produced at a rate of 5.5% which is above the national average. The Bureau of Labor Statistics predicts 25,000 new jobs for Counter and Rental Clerk by 2026. Due to new job openings and attrition, there will be an average of 61,800 job openings in this field each year.


The states with the most job growth for Counter & Rental Clerk are Utah, Idaho, and Colorado. Watch out if you plan on working in Maine, Kansas, or Missouri. These states have the worst job growth for this type of profession.

How Much Does a Counter & Rental Clerk Make?

The average yearly salary of a Counter & Rental Clerk ranges between $19,130 and $49,270.


Counter and Rental Clerks who work in New Hampshire, Colorado, or Vermont, make the highest salaries.

How much do Counter and Rental Clerks make in different U.S. states?

State Annual Mean Salary
Alabama $27,330
Alaska $31,380
Arizona $27,270
Arkansas $26,150
California $34,410
Colorado $37,980
Connecticut $35,360
Delaware $33,450
District of Columbia $29,670
Florida $29,400
Georgia $28,960
Hawaii $34,960
Idaho $27,320
Illinois $26,880
Indiana $28,310
Iowa $24,400
Kansas $34,460
Kentucky $28,480
Louisiana $26,370
Maine $29,950
Maryland $35,340
Massachusetts $36,460
Michigan $27,570
Minnesota $29,970
Mississippi $26,990
Missouri $31,670
Montana $33,920
Nebraska $26,060
Nevada $28,020
New Hampshire $36,280
New Jersey $37,290
New Mexico $29,920
New York $31,650
North Carolina $27,880
North Dakota $35,690
Ohio $27,670
Oklahoma $27,910
Oregon $36,180
Pennsylvania $28,270
Rhode Island $34,440
South Carolina $27,240
South Dakota $28,470
Tennessee $27,360
Texas $30,460
Utah $29,150
Vermont $34,020
Virginia $31,470
Washington $34,500
West Virginia $23,400
Wisconsin $30,610
Wyoming $31,750

What Tools & Technology do Counter and Rental Clerks Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Counter and Rental Clerks:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Word processing software
  • Database software
  • Oracle software
  • Point of sale POS software

Becoming a Counter & Rental Clerk

Are there Counter and Rental Clerks education requirements?


What work experience do I need to become a Counter & Rental Clerk?


Where Counter and Rental Clerks Are Employed


The table below shows some of the most common industries where those employed in this career field work.



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More about our data sources and methodologies.

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