All About Counter and Rental Clerks
Position Description Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
Life As a Counter & Rental Clerk
- Answer telephones to provide information and receive orders.
- Recommend and provide advice on a wide variety of products and services.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies, and procedures.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
What a Counter & Rental Clerk Should Know
Counter and Rental Clerks state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Types of Counter & Rental Clerk Jobs
- Wheelchair Rental Clerk
- Counter Attendant
- Rental Counter Clerk
- Baby Stroller and Wheelchair Rental Clerk
- Crew Member
Counter & Rental Clerk Job Outlook
There were about 458,200 jobs for Counter and Rental Clerk in 2016 (in the United States). New jobs are being produced at a rate of 5.5% which is above the national average. The Bureau of Labor Statistics predicts 25,000 new jobs for Counter and Rental Clerk by 2026. The BLS estimates 61,800 yearly job openings in this field.
The states with the most job growth for Counter & Rental Clerk are Utah, Idaho, and Colorado. Watch out if you plan on working in Maine, Kansas, or Missouri. These states have the worst job growth for this type of profession.
Do Counter and Rental Clerks Make A Lot Of Money?
The average yearly salary of a Counter & Rental Clerk ranges between $19,130 and $49,270.
Counter and Rental Clerks who work in New Hampshire, Colorado, or Vermont, make the highest salaries.
Below is a list of the median annual salaries for Counter and Rental Clerks in different U.S. states.
|State||Annual Mean Salary|
|District of Columbia||$29,670|
What Tools & Technology do Counter and Rental Clerks Use?
Below is a list of the types of tools and technologies that Counter and Rental Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Word processing software
- Database software
- Oracle software
- Point of sale POS software
How to Become a Counter & Rental Clerk
Education needed to be a Counter and Rental Clerk:
How Long Does it Take to Become a Counter & Rental Clerk?
Where do Counter and Rental Clerks Work?
Below are examples of industries where Counter and Rental Clerks work:
More about our data sources and methodologies.
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