What is a Retail Salesperson?
Job Description & Duties Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
A Day in the Life of a Retail Salesperson
- Place special orders or call other stores to find desired items.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Prepare merchandise for purchase or rental.
- Rent merchandise to customers.
- Answer questions regarding the store and its merchandise.
- Greet customers and ascertain what each customer wants or needs.
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What Every Retail Salesperson Should Know
When polled, Retail Salespersons say the following skills are most frequently used in their jobs:
Persuasion: Persuading others to change their minds or behavior.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Negotiation: Bringing others together and trying to reconcile differences.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Types of Retail Salesperson Jobs
- Corsets Salesperson
- Retail Clerk
- Store Clerk
- Men’s Furnishings Salesperson
- Salesman
What Kind of Retail Salesperson Job Opportunities Are There?
In the United States, there were 4,602,500 jobs for Retail Salesperson in 2016. New jobs are being produced at a rate of 1.7% which is below the national average. The Bureau of Labor Statistics predicts 79,600 new jobs for Retail Salesperson by 2026. The BLS estimates 670,300 yearly job openings in this field.
The states with the most job growth for Retail Salesperson are Nevada, Utah, and Colorado. Watch out if you plan on working in Maine, Vermont, or Kansas. These states have the worst job growth for this type of profession.
Retail Salesperson Average Salary
Retail Salespersons make between $18,400 and $41,530 a year.
Retail Salespersons who work in District of Columbia, Washington, or Hawaii, make the highest salaries.
Below is a list of the median annual salaries for Retail Salespersons in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $26,770 |
| Alaska | $30,060 |
| Arizona | $27,050 |
| Arkansas | $25,610 |
| California | $31,460 |
| Colorado | $30,860 |
| Connecticut | $32,910 |
| Delaware | $26,330 |
| District of Columbia | $37,510 |
| Florida | $26,790 |
| Georgia | $25,510 |
| Hawaii | $30,530 |
| Idaho | $27,710 |
| Illinois | $28,710 |
| Indiana | $26,040 |
| Iowa | $26,870 |
| Kansas | $27,390 |
| Kentucky | $25,700 |
| Louisiana | $25,420 |
| Maine | $28,310 |
| Maryland | $27,740 |
| Massachusetts | $30,290 |
| Michigan | $27,440 |
| Minnesota | $29,190 |
| Mississippi | $25,780 |
| Missouri | $28,030 |
| Montana | $28,500 |
| Nebraska | $27,380 |
| Nevada | $28,180 |
| New Hampshire | $28,610 |
| New Jersey | $29,180 |
| New Mexico | $27,060 |
| New York | $30,100 |
| North Carolina | $26,190 |
| North Dakota | $32,830 |
| Ohio | $28,260 |
| Oklahoma | $27,940 |
| Oregon | $30,590 |
| Pennsylvania | $27,350 |
| Rhode Island | $31,630 |
| South Carolina | $26,420 |
| South Dakota | $29,450 |
| Tennessee | $27,790 |
| Texas | $26,840 |
| Utah | $27,570 |
| Vermont | $30,930 |
| Virginia | $27,310 |
| Washington | $34,500 |
| West Virginia | $25,400 |
| Wisconsin | $26,540 |
| Wyoming | $28,280 |
Tools & Technologies Used by Retail Salespersons
Although they’re not necessarily needed for all jobs, the following technologies are used by many Retail Salespersons:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Adobe Systems Adobe Photoshop
- Microsoft Dynamics
- IBM Notes
- Google Docs
- FileMaker Pro
- Adobe Systems Adobe Illustrator
- Intuit QuickBooks
How do I Become a Retail Salesperson?
What education is needed to be a Retail Salesperson?
What work experience do I need to become a Retail Salesperson?
Where Retail Salespersons Are Employed
The table below shows some of the most common industries where those employed in this career field work.
Related Careers
Career changers with experience as a Retail Salesperson sometimes find work in one of the following fields:
- Tour Guides and Escorts
- Umpires, Referees, and Other Sports Officials
- Insurance Appraisers, Auto Damage
- Gaming and Sports Book Writers and Runners
References:
More about our data sources and methodologies.
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