Life As a Concierge

Concierge Example Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.

Life As a Concierge

• Perform office duties on a temporary basis when needed.
• Clean and tidy hotel lounge.
• Arrange childcare services for guests.
• Make travel arrangements for sightseeing or other tours.
• Provide business services for guests, such as sending or receiving faxes or shipping packages.
• Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.

Things a Concierge Should Know How to Do

These are the skills Concierges say are the most useful in their careers:

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Coordination: Adjusting actions in relation to others’ actions.

Types of Concierge Jobs

• Chief Lifestyle Officer
• Guest Service Supervisor
• Hotel Guest Service Agent
• Concierge
• Chef Concierge/Director of Guest Relations

Job Demand for Concierges

In the United States, there were 32,500 jobs for Concierges in 2016.

New jobs are being produced at a rate of 11.3% which is lower than average. The Bureau of Labor Statistics predicts 3,700 new jobs for Concierges by 2026. There will be an estimated 5,000 positions for Concierge per year.

The states with the most job growth for Concierges are Florida, New York, and California.

Watch out if you plan on working in Wyoming, West Virginia, or New Mexico. These states have the worst job growth for this type of profession.

How Much Does a Concierge Make?

The salary for Concierges ranges between about $21,850 and $50,380 a year. A Concierge median salary is $30,400.

How much do Concierges make in each U.S. state?

Annual Mean Salary by State

State	Annual Mean Salary
New York	$44,820
Hawaii	$41,300
Massachusetts	$38,400
Alaska	$36,480
Wyoming	$36,040
California	$35,910
Washington	$35,290
District of Columbia	$35,240
Illinois	$34,520
Kansas	$33,530
Maryland	$33,350
Connecticut	$33,170
Nevada	$32,860
Colorado	$32,690
Vermont	$32,220
Wisconsin	$32,070
Virginia	$31,400
Minnesota	$31,200
Oregon	$30,920
Utah	$30,750
Georgia	$30,420
New Mexico	$30,190
New Jersey	$29,420
Pennsylvania	$29,410
Arizona	$28,980
Texas	$28,910
New Hampshire	$28,580
Idaho	$28,370
Nebraska	$28,160
Iowa	$28,050
Delaware	$28,020
Florida	$27,960
North Carolina	$27,890
Indiana	$27,840
West Virginia	$27,570
Michigan	$27,560
Louisiana	$27,040
Ohio	$27,000
Missouri	$26,840
South Carolina	$26,830
Alabama	$26,500
Kentucky	$26,420
Tennessee	$26,150
Oklahoma	$25,920
Mississippi	$22,870

What Tools do Concierges Use?

Below is a list of the types of tools and technologies that Concierges may use on a daily basis:

• Microsoft PowerPoint
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Delphi Technology
• Data entry software
• Microsoft Excel

Where Concierges Are Employed

Related Careers

Those interested in being a Concierge may also be interested in:

• Personal Care Aides

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons