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Life As an Online Merchant

Job Description: Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Life as an Online Merchant: What Do They Do?

  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
  • Disclose merchant information and terms and policies of transactions in online or offline materials.
  • Receive and process payments from customers, using electronic transaction services.
  • Determine and set product prices.
  • Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
  • Initiate online auctions through auction hosting sites or auction management software.

What Skills Do You Need to Work as an Online Merchant?

Online Merchants state the following job skills are important in their day-to-day work.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

  • Vice President of Marketing
  • E-Commerce Project Manager
  • Master Hearth Technician
  • E-Commerce Retailer
  • Wholesale Representative

Job Outlook for Online Merchants

In the United States, there were 1,023,900 jobs for Business Operations Specialists in 2016.

New jobs are being produced at a rate of 8.8% which is lower than average. The Bureau of Labor Statistics predicts 90,300 new jobs for Online Merchants by 2026. Due to new job openings and attrition, there will be an average of 104,200 job openings in this field each year.

Forecasted Number of Jobs for Online Merchants in U.S.

The states with the most job growth for Business Operations Specialists are California, Florida, and Texas.

Watch out if you plan on working in Alaska, South Dakota, or Vermont. These states have the worst job growth for this type of profession.

Do Online Merchants Make A Lot Of Money?

Business Operations Specialists Make between $38,420 and $123,000 a year. An Online Merchant median salary is $70,530.

Salary Ranges for Online Merchants

How much do Business Operations Specialists make in each U.S. state?

Annual Mean Salary by State
State Annual Mean Salary

District of Columbia

$102,730

Maryland

$91,400

Virginia

$88,180

Massachusetts

$85,980

Alabama

$85,140

California

$83,470

New York

$83,330

Alaska

$82,160

Colorado

$82,130

Delaware

$81,880

Pennsylvania

$80,910

Rhode Island

$80,380

Texas

$80,140

New Jersey

$78,920

Connecticut

$78,120

Washington

$77,850

Georgia

$75,070

Kansas

$74,520

Nebraska

$74,370

North Carolina

$74,040

Missouri

$73,500

Hawaii

$73,310

North Dakota

$73,010

Oklahoma

$72,940

Utah

$72,100

Illinois

$71,780

Nevada

$71,580

Minnesota

$71,220

Ohio

$71,190

New Hampshire

$70,890

South Dakota

$70,830

Michigan

$70,410

New Mexico

$70,340

West Virginia

$70,180

Wyoming

$69,740

South Carolina

$69,340

Oregon

$68,890

Vermont

$67,910

Arizona

$67,670

Idaho

$67,630

Maine

$66,760

Kentucky

$66,450

Florida

$66,440

Montana

$66,290

Mississippi

$65,650

Iowa

$65,020

Tennessee

$62,330

Indiana

$61,290

Louisiana

$60,430

Arkansas

$59,530

Wisconsin

$57,620

What Tools & Technology do Online Merchants Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Online Merchants:

  • Hypertext markup language HTML
  • Linux
  • Microsoft Word
  • Apple macOS
  • Microsoft Windows
  • Microsoft Dynamics
  • NetSuite ERP
  • Microsoft.NET Framework
  • Microsoft Project
  • Tax software

How to Become an Online Merchant

Individuals working as Online Merchants have obtained the following education levels:

Online Merchant Degree Level

How many years of work experience do I need?

Online Merchant Work Experience

Where Online Merchants Work

Online Merchant Sectors

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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