All About Reservation and Transportation Ticket Agents and Travel Clerks
Position Description Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Life As a Reservation & Transportation Ticket Agent or Travel Clerk: What Do They Do?
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Announce arrival and departure information, using public address systems.
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What a Reservation & Transportation Ticket Agent or Travel Clerk Should Know
When polled, Reservation and Transportation Ticket Agents and Travel Clerks say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles for this Occupation:
- Departure Clerk
- Reservation Clerk
- Flight Service Agent
- Flight Agent
- Passenger Rate Clerk
What Kind of Reservation & Transportation Ticket Agent or Travel Clerk Job Opportunities Are There?
In the United States, there were 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. The BLS estimates 16,300 yearly job openings in this field.

The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
What is the Average Salary of a Reservation & Transportation Ticket Agent or Travel Clerk
The salary for Reservation and Transportation Ticket Agents and Travel Clerks ranges between about $23,350 and $64,780 a year.

Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
Below is a list of the median annual salaries for Reservation and Transportation Ticket Agents and Travel Clerks in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $36,800 |
Alaska | $40,980 |
Arizona | $44,640 |
Arkansas | $46,660 |
California | $41,160 |
Colorado | $43,720 |
Connecticut | $36,750 |
Delaware | $38,250 |
District of Columbia | $45,160 |
Florida | $37,320 |
Georgia | $37,800 |
Hawaii | $43,070 |
Idaho | $36,210 |
Illinois | $47,530 |
Indiana | $39,860 |
Iowa | $29,420 |
Kansas | $30,420 |
Kentucky | $34,910 |
Louisiana | $42,660 |
Maine | $30,050 |
Maryland | $38,230 |
Massachusetts | $43,080 |
Michigan | $39,710 |
Minnesota | $47,260 |
Mississippi | $32,840 |
Missouri | $40,550 |
Montana | $33,800 |
Nevada | $34,130 |
New Hampshire | $30,890 |
New Jersey | $51,790 |
New York | $41,280 |
North Carolina | $46,920 |
North Dakota | $39,040 |
Ohio | $35,530 |
Oklahoma | $40,500 |
Oregon | $37,780 |
Pennsylvania | $41,010 |
South Carolina | $33,070 |
South Dakota | $27,660 |
Tennessee | $35,620 |
Texas | $47,730 |
Utah | $39,460 |
Vermont | $30,000 |
Virginia | $43,230 |
Washington | $39,980 |
West Virginia | $28,150 |
Wisconsin | $33,000 |
Wyoming | $21,900 |
Tools & Technologies Used by Reservation and Transportation Ticket Agents and Travel Clerks
Below is a list of the types of tools and technologies that Reservation and Transportation Ticket Agents and Travel Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
How to Become a Reservation & Transportation Ticket Agent or Travel Clerk
Are there Reservation and Transportation Ticket Agents and Travel Clerks education requirements?

How Long Does it Take to Become a Reservation & Transportation Ticket Agent or Travel Clerk?

Who Employs Reservation and Transportation Ticket Agents and Travel Clerks?

Reservation and Transportation Ticket Agents and Travel Clerks work in the following industries:

Other Jobs You May be Interested In
Career changers with experience as a Reservation and Transportation Ticket Agent or Travel Clerk sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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