What You Need to Know About Reservation and Transportation Ticket Agent or Travel Clerk
Example of Reservation & Transportation Ticket Agent or Travel Clerk Job Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Reservation & Transportation Ticket Agent or Travel Clerk Responsibilities
- Announce arrival and departure information, using public address systems.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Prepare customer invoices and accept payment.
- Provide clients with assistance in preparing required travel documents and forms.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
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Qualities of a Reservation & Transportation Ticket Agent or Travel Clerk
These are the skills Reservation and Transportation Ticket Agents and Travel Clerks say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Reservation and Transportation Ticket Agent or Travel Clerk
- Fleet Service Clerk
- Ticketing Clerk
- Passenger Agent
- Transportation Clerk
- Auto Club Travel Counselor
Reservation & Transportation Ticket Agent or Travel Clerk Employment Estimates
There were about 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
Reservation & Transportation Ticket Agent or Travel Clerk Salary
The average yearly salary of a Reservation & Transportation Ticket Agent or Travel Clerk ranges between $23,350 and $64,780.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
Below is a list of the median annual salaries for Reservation and Transportation Ticket Agents and Travel Clerks in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
Tools & Technologies Used by Reservation and Transportation Ticket Agents and Travel Clerks
Although they’re not necessarily needed for all jobs, the following technologies are used by many Reservation and Transportation Ticket Agents and Travel Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
Becoming a Reservation & Transportation Ticket Agent or Travel Clerk
Education needed to be a Reservation and Transportation Ticket Agent or Travel Clerk:
How Long Does it Take to Become a Reservation & Transportation Ticket Agent or Travel Clerk?
Where do Reservation and Transportation Ticket Agents and Travel Clerks Work?
The table below shows some of the most common industries where those employed in this career field work.
You May Also Be Interested In…
Are you already one of the many Reservation and Transportation Ticket Agent or Travel Clerk in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
More about our data sources and methodologies.
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