Life As a Reservation and Transportation Ticket Agent or Travel Clerk
Occupation Description Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Daily Life Of a Reservation & Transportation Ticket Agent or Travel Clerk
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Trace lost, delayed, or misdirected baggage for customers.
- Announce arrival and departure information, using public address systems.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Promote particular destinations, tour packages, and other travel services.
Reservation & Transportation Ticket Agent or Travel Clerk Needed Skills
Below is a list of the skills most Reservation and Transportation Ticket Agents and Travel Clerks say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Reservation and Transportation Ticket Agent or Travel Clerk
- Train Reservation Clerk
- Cabin Agent
- Flight Service Agent
- Passenger Rate Clerk
- Depot Agent
Job Opportunities for Reservation and Transportation Ticket Agents and Travel Clerks
In the United States, there were 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. The BLS estimates 16,300 yearly job openings in this field.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
Do Reservation and Transportation Ticket Agents and Travel Clerks Make A Lot Of Money?
The salary for Reservation and Transportation Ticket Agents and Travel Clerks ranges between about $23,350 and $64,780 a year.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
How much do Reservation and Transportation Ticket Agents and Travel Clerks make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
Tools & Technologies Used by Reservation and Transportation Ticket Agents and Travel Clerks
Below is a list of the types of tools and technologies that Reservation and Transportation Ticket Agents and Travel Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
How to Become a Reservation & Transportation Ticket Agent or Travel Clerk
Education needed to be a Reservation and Transportation Ticket Agent or Travel Clerk:
How many years of work experience do I need?
Where Reservation and Transportation Ticket Agents and Travel Clerks Work
Below are examples of industries where Reservation and Transportation Ticket Agents and Travel Clerks work:
You May Also Be Interested In…
Career changers with experience as a Reservation and Transportation Ticket Agent or Travel Clerk sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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