What You Need to Know About Reservation and Transportation Ticket Agent or Travel Clerk
Position Description Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Reservation & Transportation Ticket Agent or Travel Clerk Responsibilities
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Open or close information facilities.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Provide clients with assistance in preparing required travel documents and forms.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
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Reservation & Transportation Ticket Agent or Travel Clerk Needed Skills
Reservation and Transportation Ticket Agents and Travel Clerks state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Reservation and Transportation Ticket Agent or Travel Clerk
- Passenger Agent
- Ticket Seller
- Passenger Solicitor
- Reservation Agent
- Gate Agent
Is There Job Demand for Reservation and Transportation Ticket Agents and Travel Clerks?
In the United States, there were 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
How Much Does a Reservation & Transportation Ticket Agent or Travel Clerk Make?
The salary for Reservation and Transportation Ticket Agents and Travel Clerks ranges between about $23,350 and $64,780 a year.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
How much do Reservation and Transportation Ticket Agents and Travel Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
What Tools do Reservation and Transportation Ticket Agents and Travel Clerks Use?
Below is a list of the types of tools and technologies that Reservation and Transportation Ticket Agents and Travel Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
Becoming a Reservation & Transportation Ticket Agent or Travel Clerk
What education or degrees do I need to become a Reservation and Transportation Ticket Agent or Travel Clerk?
What work experience do I need to become a Reservation & Transportation Ticket Agent or Travel Clerk?
Where Reservation and Transportation Ticket Agents and Travel Clerks Work
Below are examples of industries where Reservation and Transportation Ticket Agents and Travel Clerks work:
Related Careers
Those who work as a Reservation and Transportation Ticket Agent or Travel Clerk sometimes switch careers to one of these choices:
References:
More about our data sources and methodologies.
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