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Usher, Lobby Attendant, or Ticket Taker

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What Do Usher, Lobby Attendant, or Ticket Taker Do?

Career Description Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Life As an Usher, Lobby Attendant, or Ticket Taker

  • Page individuals wanted at the box office.
  • Greet patrons attending entertainment events.
  • Schedule or manage staff, such as volunteer usher corps.
  • Give door checks to patrons who are temporarily leaving establishments.
  • Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
  • Settle seating disputes or help solve other customer concerns.

Skills Needed to be an Usher, Lobby Attendant, or Ticket Taker

Ushers, Lobby Attendants, and Ticket Takers state the following job skills are important in their day-to-day work.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination: Adjusting actions in relation to others' actions.

Negotiation: Bringing others together and trying to reconcile differences.

Other Usher, Lobby Attendant, or Ticket Taker Job Titles

  • Visitor Services Associate
  • House Manager
  • Visitor Services Assistant
  • Ticket Attendant
  • Museum Host/Hostess

Job Opportunities for Ushers, Lobby Attendants, and Ticket Takers

There were about 117,700 jobs for Usher, Lobby Attendant, or Ticket Taker in 2016 (in the United States). New jobs are being produced at a rate of 7.4% which is above the national average. The Bureau of Labor Statistics predicts 8,700 new jobs for Usher, Lobby Attendant, or Ticket Taker by 2026. The BLS estimates 30,500 yearly job openings in this field.

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The states with the most job growth for Usher, Lobby Attendant, or Ticket Taker are Utah, Georgia, and Colorado. Watch out if you plan on working in Maine, Wisconsin, or Delaware. These states have the worst job growth for this type of profession.

Do Ushers, Lobby Attendants, and Ticket Takers Make A Lot Of Money?

Ushers, Lobby Attendants, and Ticket Takers make between $17,470 and $32,140 a year.

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Ushers, Lobby Attendants, and Ticket Takers who work in Washington, New York, or Vermont, make the highest salaries.

How much do Ushers, Lobby Attendants, and Ticket Takers make in each U.S. state?

State Annual Mean Salary
Alabama $18,870
Alaska $23,600
Arizona $25,160
Arkansas $19,920
California $26,710
Colorado $24,090
Connecticut $26,360
Delaware $21,150
Florida $22,540
Georgia $21,750
Hawaii $23,880
Idaho $20,350
Illinois $22,990
Indiana $19,150
Iowa $20,110
Kansas $21,710
Kentucky $19,320
Louisiana $20,870
Maine $21,450
Maryland $22,650
Massachusetts $26,760
Michigan $23,300
Minnesota $24,320
Mississippi $21,430
Missouri $22,120
Montana $19,980
Nebraska $21,930
Nevada $24,550
New Hampshire $19,600
New Jersey $23,480
New Mexico $20,150
New York $29,510
North Carolina $20,130
North Dakota $20,150
Ohio $20,870
Oklahoma $18,860
Oregon $24,520
Pennsylvania $21,190
Rhode Island $25,100
South Carolina $19,630
South Dakota $21,500
Tennessee $20,000
Texas $22,830
Utah $21,370
Vermont $38,420
Virginia $20,930
Washington $29,550
West Virginia $20,870
Wisconsin $20,360
Wyoming $21,820

What Tools do Ushers, Lobby Attendants, and Ticket Takers Use?

Below is a list of the types of tools and technologies that Ushers, Lobby Attendants, and Ticket Takers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Windows Mobile

Becoming an Usher, Lobby Attendant, or Ticket Taker

Are there Ushers, Lobby Attendants, and Ticket Takers education requirements?

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How many years of work experience do I need?

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Ushers, Lobby Attendants, and Ticket Takers Sector

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The table below shows some of the most common industries where those employed in this career field work.

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References:

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More about our data sources and methodologies.

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