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Ushers, Lobby Attendants, and Ticket Takers

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What Do Ushers, Lobby Attendants, and Ticket Takers Do?

Usher, Lobby Attendant, or Ticket Taker Definition Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Daily Life Of an Usher, Lobby Attendant, or Ticket Taker

  • Lead tours and answer visitors’ questions about the exhibits.
  • Maintain order and ensure adherence to safety rules.
  • Work with others to change advertising displays.
  • Give door checks to patrons who are temporarily leaving establishments.
  • Provide assistance with patrons’ special needs, such as helping those with wheelchairs.
  • Distribute programs to patrons.

Qualities of an Usher, Lobby Attendant, or Ticket Taker

When polled, Ushers, Lobby Attendants, and Ticket Takers say the following skills are most frequently used in their jobs:

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination: Adjusting actions in relation to others’ actions.

Types of Ushers, Lobby Attendants, and Ticket Takers

  • Visitor Services Technician
  • Official Greeter
  • Visitor Services Associate
  • Drive-in Theater Attendant
  • House Manager

Job Demand for Ushers, Lobby Attendants, and Ticket Takers

In 2016, there was an estimated number of 117,700 jobs in the United States for Ushers, Lobby Attendants, and Ticket Takers.

New jobs are being produced at a rate of 7.5% which is lower than average. The Bureau of Labor Statistics predicts 8,800 new jobs for Ushers, Lobby Attendants, and Ticket Takers by 2026. The BLS estimates 30,500 yearly job openings in this field per year.

Forecasted Number of Jobs for Ushers, Lobby Attendants, and Ticket Takers in U.S.

The states with the most job growth for Ushers, Lobby Attendants, and Ticket Takers are Florida, Texas, and New York.

Watch out if you plan on working in Wisconsin, Maine, or Delaware. These states have the worst job growth for this type of profession.

Usher, Lobby Attendant, or Ticket Taker Salary

The average yearly salary of an Usher, Lobby Attendant, or Ticket Taker ranges between $17,470 and $32,140. An Usher, Lobby Attendant, or Ticket Taker median salary is $22,260.

Salary Ranges for Ushers, Lobby Attendants, and Ticket Takers

Below is a list of the median annual salaries for jobs of this type in different U.S. states.

Annual Mean Salary by State
State Annual Mean Salary

Vermont

$38,420

Washington

$29,550

New York

$29,510

Massachusetts

$26,760

California

$26,710

Connecticut

$26,360

Arizona

$25,160

Rhode Island

$25,100

Nevada

$24,550

Oregon

$24,520

Minnesota

$24,320

Colorado

$24,090

Hawaii

$23,880

Alaska

$23,600

New Jersey

$23,480

Michigan

$23,300

Illinois

$22,990

Texas

$22,830

Maryland

$22,650

Florida

$22,540

Missouri

$22,120

Nebraska

$21,930

Wyoming

$21,820

Georgia

$21,750

Kansas

$21,710

South Dakota

$21,500

Maine

$21,450

Mississippi

$21,430

Utah

$21,370

Pennsylvania

$21,190

Delaware

$21,150

Virginia

$20,930

West Virginia

$20,870

Ohio

$20,870

Louisiana

$20,870

Wisconsin

$20,360

Idaho

$20,350

New Mexico

$20,150

North Dakota

$20,150

North Carolina

$20,130

Iowa

$20,110

Tennessee

$20,000

Montana

$19,980

Arkansas

$19,920

South Carolina

$19,630

New Hampshire

$19,600

Kentucky

$19,320

Indiana

$19,150

Alabama

$18,870

Oklahoma

$18,860

What Tools & Technology do Ushers, Lobby Attendants, and Ticket Takers Use?

Below is a list of the types of tools and technologies that Ushers, Lobby Attendants, and Ticket Takers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Office

How do I Become an Usher, Lobby Attendant, or Ticket Taker?

Learn what Usher, Lobby Attendant, or Ticket Taker education requirements there are.

Usher, Lobby Attendant, or Ticket Taker Degree Level

What work experience do I need to become an Usher, Lobby Attendant, or Ticket Taker?

Usher, Lobby Attendant, or Ticket Taker Work Experience

Who Employs Ushers, Lobby Attendants, and Ticket Takers?

Usher, Lobby Attendant, or Ticket Taker Sectors

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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