What Do Usher, Lobby Attendant, or Ticket Taker Do?
Position Description Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
Daily Life Of an Usher, Lobby Attendant, or Ticket Taker
- Manage informational kiosks or displays of event signs or posters.
- Manage inventory or sale of artist merchandise.
- Work with others to change advertising displays.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Lead tours and answer visitors’ questions about the exhibits.
- Schedule or manage staff, such as volunteer usher corps.
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Things an Usher, Lobby Attendant, or Ticket Taker Should Know How to Do
Ushers, Lobby Attendants, and Ticket Takers state the following job skills are important in their day-to-day work.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination: Adjusting actions in relation to others’ actions.
Negotiation: Bringing others together and trying to reconcile differences.
Other Usher, Lobby Attendant, or Ticket Taker Job Titles
- Volunteer Services Specialist
- Visitor Service Assistant
- Door Attendant
- Museum Host/Hostess
- Visitor Services Technician
Job Demand for Ushers, Lobby Attendants, and Ticket Takers
In the United States, there were 117,700 jobs for Usher, Lobby Attendant, or Ticket Taker in 2016. New jobs are being produced at a rate of 7.4% which is above the national average. The Bureau of Labor Statistics predicts 8,700 new jobs for Usher, Lobby Attendant, or Ticket Taker by 2026. The BLS estimates 30,500 yearly job openings in this field.
The states with the most job growth for Usher, Lobby Attendant, or Ticket Taker are Utah, Georgia, and Colorado. Watch out if you plan on working in Maine, Wisconsin, or Delaware. These states have the worst job growth for this type of profession.
Usher, Lobby Attendant, or Ticket Taker Average Salary
Ushers, Lobby Attendants, and Ticket Takers make between $17,470 and $32,140 a year.
Ushers, Lobby Attendants, and Ticket Takers who work in Washington, New York, or Vermont, make the highest salaries.
Below is a list of the median annual salaries for Ushers, Lobby Attendants, and Ticket Takers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $18,870 |
| Alaska | $23,600 |
| Arizona | $25,160 |
| Arkansas | $19,920 |
| California | $26,710 |
| Colorado | $24,090 |
| Connecticut | $26,360 |
| Delaware | $21,150 |
| Florida | $22,540 |
| Georgia | $21,750 |
| Hawaii | $23,880 |
| Idaho | $20,350 |
| Illinois | $22,990 |
| Indiana | $19,150 |
| Iowa | $20,110 |
| Kansas | $21,710 |
| Kentucky | $19,320 |
| Louisiana | $20,870 |
| Maine | $21,450 |
| Maryland | $22,650 |
| Massachusetts | $26,760 |
| Michigan | $23,300 |
| Minnesota | $24,320 |
| Mississippi | $21,430 |
| Missouri | $22,120 |
| Montana | $19,980 |
| Nebraska | $21,930 |
| Nevada | $24,550 |
| New Hampshire | $19,600 |
| New Jersey | $23,480 |
| New Mexico | $20,150 |
| New York | $29,510 |
| North Carolina | $20,130 |
| North Dakota | $20,150 |
| Ohio | $20,870 |
| Oklahoma | $18,860 |
| Oregon | $24,520 |
| Pennsylvania | $21,190 |
| Rhode Island | $25,100 |
| South Carolina | $19,630 |
| South Dakota | $21,500 |
| Tennessee | $20,000 |
| Texas | $22,830 |
| Utah | $21,370 |
| Vermont | $38,420 |
| Virginia | $20,930 |
| Washington | $29,550 |
| West Virginia | $20,870 |
| Wisconsin | $20,360 |
| Wyoming | $21,820 |
What Tools do Ushers, Lobby Attendants, and Ticket Takers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Ushers, Lobby Attendants, and Ticket Takers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Windows Mobile
How to Become an Usher, Lobby Attendant, or Ticket Taker
Are there Ushers, Lobby Attendants, and Ticket Takers education requirements?
What work experience do I need to become an Usher, Lobby Attendant, or Ticket Taker?
Where do Ushers, Lobby Attendants, and Ticket Takers Work?
Below are examples of industries where Ushers, Lobby Attendants, and Ticket Takers work:
References:
More about our data sources and methodologies.
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