What Do Usher, Lobby Attendant, or Ticket Taker Do?
Position Description Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
Usher, Lobby Attendant, or Ticket Taker Responsibilities
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Lead tours and answer visitors' questions about the exhibits.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Manage inventory or sale of artist merchandise.
- Give door checks to patrons who are temporarily leaving establishments.
- Settle seating disputes or help solve other customer concerns.
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What Every Usher, Lobby Attendant, or Ticket Taker Should Know
Ushers, Lobby Attendants, and Ticket Takers state the following job skills are important in their day-to-day work.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination: Adjusting actions in relation to others' actions.
Negotiation: Bringing others together and trying to reconcile differences.
Types of Usher, Lobby Attendant, or Ticket Taker Jobs
- Ticket Taker
- Visitor Services Representative
- Doorperson
- Press Box Custodian
- Visitor Service Assistant
What Kind of Usher, Lobby Attendant, or Ticket Taker Job Opportunities Are There?
In the United States, there were 117,700 jobs for Usher, Lobby Attendant, or Ticket Taker in 2016. New jobs are being produced at a rate of 7.4% which is above the national average. The Bureau of Labor Statistics predicts 8,700 new jobs for Usher, Lobby Attendant, or Ticket Taker by 2026. The BLS estimates 30,500 yearly job openings in this field.
The states with the most job growth for Usher, Lobby Attendant, or Ticket Taker are Utah, Georgia, and Colorado. Watch out if you plan on working in Maine, Wisconsin, or Delaware. These states have the worst job growth for this type of profession.
How Much Does an Usher, Lobby Attendant, or Ticket Taker Make?
The salary for Ushers, Lobby Attendants, and Ticket Takers ranges between about $17,470 and $32,140 a year.
Ushers, Lobby Attendants, and Ticket Takers who work in Washington, New York, or Vermont, make the highest salaries.
How much do Ushers, Lobby Attendants, and Ticket Takers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $18,870 |
| Alaska | $23,600 |
| Arizona | $25,160 |
| Arkansas | $19,920 |
| California | $26,710 |
| Colorado | $24,090 |
| Connecticut | $26,360 |
| Delaware | $21,150 |
| Florida | $22,540 |
| Georgia | $21,750 |
| Hawaii | $23,880 |
| Idaho | $20,350 |
| Illinois | $22,990 |
| Indiana | $19,150 |
| Iowa | $20,110 |
| Kansas | $21,710 |
| Kentucky | $19,320 |
| Louisiana | $20,870 |
| Maine | $21,450 |
| Maryland | $22,650 |
| Massachusetts | $26,760 |
| Michigan | $23,300 |
| Minnesota | $24,320 |
| Mississippi | $21,430 |
| Missouri | $22,120 |
| Montana | $19,980 |
| Nebraska | $21,930 |
| Nevada | $24,550 |
| New Hampshire | $19,600 |
| New Jersey | $23,480 |
| New Mexico | $20,150 |
| New York | $29,510 |
| North Carolina | $20,130 |
| North Dakota | $20,150 |
| Ohio | $20,870 |
| Oklahoma | $18,860 |
| Oregon | $24,520 |
| Pennsylvania | $21,190 |
| Rhode Island | $25,100 |
| South Carolina | $19,630 |
| South Dakota | $21,500 |
| Tennessee | $20,000 |
| Texas | $22,830 |
| Utah | $21,370 |
| Vermont | $38,420 |
| Virginia | $20,930 |
| Washington | $29,550 |
| West Virginia | $20,870 |
| Wisconsin | $20,360 |
| Wyoming | $21,820 |
What Tools do Ushers, Lobby Attendants, and Ticket Takers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Ushers, Lobby Attendants, and Ticket Takers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Windows Mobile
How to Become an Usher, Lobby Attendant, or Ticket Taker
Education needed to be an Usher, Lobby Attendant, or Ticket Taker:
How Long Does it Take to Become an Usher, Lobby Attendant, or Ticket Taker?
Ushers, Lobby Attendants, and Ticket Takers Sector
Below are examples of industries where Ushers, Lobby Attendants, and Ticket Takers work:
References:
More about our data sources and methodologies.
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