What Do Ushers, Lobby Attendants, and Ticket Takers Do?

Usher, Lobby Attendant, or Ticket Taker Definition Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Daily Life Of an Usher, Lobby Attendant, or Ticket Taker

• Lead tours and answer visitors’ questions about the exhibits.
• Maintain order and ensure adherence to safety rules.
• Work with others to change advertising displays.
• Give door checks to patrons who are temporarily leaving establishments.
• Provide assistance with patrons’ special needs, such as helping those with wheelchairs.
• Distribute programs to patrons.

Qualities of an Usher, Lobby Attendant, or Ticket Taker

When polled, Ushers, Lobby Attendants, and Ticket Takers say the following skills are most frequently used in their jobs:

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination: Adjusting actions in relation to others’ actions.

Types of Ushers, Lobby Attendants, and Ticket Takers

• Visitor Services Technician
• Official Greeter
• Visitor Services Associate
• Drive-in Theater Attendant
• House Manager

Job Demand for Ushers, Lobby Attendants, and Ticket Takers

In 2016, there was an estimated number of 117,700 jobs in the United States for Ushers, Lobby Attendants, and Ticket Takers.

New jobs are being produced at a rate of 7.5% which is lower than average. The Bureau of Labor Statistics predicts 8,800 new jobs for Ushers, Lobby Attendants, and Ticket Takers by 2026. The BLS estimates 30,500 yearly job openings in this field per year.

The states with the most job growth for Ushers, Lobby Attendants, and Ticket Takers are Florida, Texas, and New York.

Watch out if you plan on working in Wisconsin, Maine, or Delaware. These states have the worst job growth for this type of profession.

Usher, Lobby Attendant, or Ticket Taker Salary

The average yearly salary of an Usher, Lobby Attendant, or Ticket Taker ranges between $17,470 and $32,140. An Usher, Lobby Attendant, or Ticket Taker median salary is $22,260.

Below is a list of the median annual salaries for jobs of this type in different U.S. states.

Annual Mean Salary by State

State	Annual Mean Salary
Vermont	$38,420
Washington	$29,550
New York	$29,510
Massachusetts	$26,760
California	$26,710
Connecticut	$26,360
Arizona	$25,160
Rhode Island	$25,100
Nevada	$24,550
Oregon	$24,520
Minnesota	$24,320
Colorado	$24,090
Hawaii	$23,880
Alaska	$23,600
New Jersey	$23,480
Michigan	$23,300
Illinois	$22,990
Texas	$22,830
Maryland	$22,650
Florida	$22,540
Missouri	$22,120
Nebraska	$21,930
Wyoming	$21,820
Georgia	$21,750
Kansas	$21,710
South Dakota	$21,500
Maine	$21,450
Mississippi	$21,430
Utah	$21,370
Pennsylvania	$21,190
Delaware	$21,150
Virginia	$20,930
West Virginia	$20,870
Ohio	$20,870
Louisiana	$20,870
Wisconsin	$20,360
Idaho	$20,350
New Mexico	$20,150
North Dakota	$20,150
North Carolina	$20,130
Iowa	$20,110
Tennessee	$20,000
Montana	$19,980
Arkansas	$19,920
South Carolina	$19,630
New Hampshire	$19,600
Kentucky	$19,320
Indiana	$19,150
Alabama	$18,870
Oklahoma	$18,860

What Tools & Technology do Ushers, Lobby Attendants, and Ticket Takers Use?

Below is a list of the types of tools and technologies that Ushers, Lobby Attendants, and Ticket Takers may use on a daily basis:

• Microsoft Excel
• Microsoft Office

How do I Become an Usher, Lobby Attendant, or Ticket Taker?

Learn what Usher, Lobby Attendant, or Ticket Taker education requirements there are.

What work experience do I need to become an Usher, Lobby Attendant, or Ticket Taker?

Who Employs Ushers, Lobby Attendants, and Ticket Takers?

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons