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Ushers, Lobby Attendants, and Ticket Takers in Maryland

Want to work as an Ushers, Lobby Attendants, and Ticket Takers in Maryland? Here’s what you need to know. Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

What do Ushers, Lobby Attendants, and Ticket Takers Make in Maryland?

For a ushers, lobby attendants, and ticket takers working in Maryland, the median annual wage is $32,050 per year (or about $15.41/hour).Pay can range from $31,200 at the 10th percentile to $37,440 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$31,200	$15.00
25th percentile	$31,200	$15.00
Median (50th)	$32,050	$15.41
75th percentile	$34,840	$16.75
90th percentile	$37,440	$18.00

Location quotient — how concentrated this career is in Maryland compared to the national average — is 1.09.

National Wage Comparison

Nationally, ushers, lobby attendants, and ticket takers earn a median of $23,818 per year ($11.45/hour), above the Maryland median.

Employment Outlook

There are roughly 400,303 ushers, lobby attendants, and ticket takers across the United States. In Maryland alone, around 2,300 people work in this role. That puts the state above the typical state, which employs around 1,240 ushers, lobby attendants, and ticket takers.

Top Maryland Metros for Ushers, Lobby Attendants, and Ticket Takers

The largest metro-area employers of ushers, lobby attendants, and ticket takers in Maryland.

Metro Area	Number Employed	Annual Median Salary
Baltimore-Columbia-Towson, MD	990	$32,050
Hagerstown-Martinsburg, MD-WV	80	$31,200

Top States for Ushers, Lobby Attendants, and Ticket Takers Employment

The table below shows the states where the most ushers, lobby attendants, and ticket takers work.

State	Number Employed
California	15,800
Texas	14,080
Florida	8,410
New York	7,540
North Carolina	4,350
Illinois	4,120
Pennsylvania	3,910
Nevada	3,730
Arizona	3,690
Ohio	3,640
Washington	3,290
Tennessee	3,150
Massachusetts	2,880
Colorado	2,860
New Jersey	2,530
Michigan	2,450
Missouri	2,410
Minnesota	2,350
Maryland	2,300
Virginia	2,220

Highest-Paying States for Ushers, Lobby Attendants, and Ticket Takers

Where ushers, lobby attendants, and ticket takers earn the most: ushers, lobby attendants, and ticket takers.

State	Annual Median Salary
District of Columbia	$40,160
Washington	$37,730
Colorado	$36,660
New York	$36,250
California	$35,990
Massachusetts	$35,070
Maine	$35,010
New Jersey	$34,430
Oregon	$33,740
Connecticut	$33,220

Skills

Top ushers, lobby attendants, and ticket takers skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

The abilities that matter most for ushers, lobby attendants, and ticket takers, rated on an importance scale of 0 to 5:

Daily Tasks

Common tasks include:

• Greet patrons attending entertainment events.
• Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
• Clean facilities.
• Settle seating disputes or help solve other customer concerns.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Provide assistance with patrons' special needs, such as helping those with wheelchairs.
• Guide patrons to exits or provide other instructions or assistance in case of emergency.
• Refuse admittance to undesirable persons or persons without tickets or passes.
• Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
• Assist patrons in finding seats, lighting the way with flashlights, if necessary.
• Maintain order and ensure adherence to safety rules.
• Search for lost articles or for parents of lost children.

Work Activities

• Performing for or Working Directly with the Public
• Getting Information
• Identifying Objects, Actions, and Events
• Communicating with Supervisors, Peers, or Subordinates
• Establishing and Maintaining Interpersonal Relationships
• Resolving Conflicts and Negotiating with Others
• Assisting and Caring for Others
• Communicating with People Outside the Organization
• Making Decisions and Solving Problems
• Updating and Using Relevant Knowledge
• Selling or Influencing Others
• Controlling Machines and Processes

Tools & Technology

Software and systems commonly involved: Hot technologies: Microsoft Excel

Related Careers

Other careers like ushers, lobby attendants, and ticket takers include:

• Lodging Managers
• Meeting, Convention, and Event Planners
• Dining Room and Cafeteria Attendants and Bartender Helpers
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
• Amusement and Recreation Attendants

Also Known As

Admittance Attendant, Attractions Associate, Concessionist, Docent, Door Attendant, Door Captain, Door Tender, Doorman, Doorperson, Drive-in Theater Attendant, Event Attendant, Gate Attendant, Gate Clerk, Gate Tender, Greeter.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 39-3031.00