Reservation and Transportation Ticket Agents and Travel Clerks in Puerto Rico
Considering working as a Reservation and Transportation Ticket Agents and Travel Clerks in Puerto Rico? Here’s what the data says. Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Excludes "Cashiers” (41-2011), "Travel Agents” (41-3041), and "Hotel, Motel, and Resort Desk Clerks” (43-4081) who sell tickets for local transportation.
What do Reservation and Transportation Ticket Agents and Travel Clerks Make in Puerto Rico?
For reservation and transportation ticket agents and travel clerks working in Puerto Rico, wages run about $39,310 per year (or roughly $18.90/hour).Earnings range from $20,520 at the 10th percentile to $46,700 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $20,520 | $9.86 |
| 25th percentile | $24,960 | $12.00 |
| Median (50th) | $39,310 | $18.90 |
| 75th percentile | $46,690 | $22.45 |
| 90th percentile | $46,700 | $22.45 |
The job concentration index in Puerto Rico nationwide is 0.52, meaning fewer reservation and transportation ticket agents and travel clerks per worker than the national average.
National Wage Comparison
Nationally, reservation and transportation ticket agents and travel clerks earn a median of $52,054 per year ($25.03/hour), lower than the Puerto Rico median.
Employment Outlook
Nationally, total employment in this occupation is 1,336,756 reservation and transportation ticket agents and travel clerks in the U.S.. In Puerto Rico alone, about 400 people work in this role. That’s fewer than the typical state, which employs around 1,070 reservation and transportation ticket agents and travel clerks.
Top Puerto Rico Metros for Reservation and Transportation Ticket Agents and Travel Clerks
The metro areas below employ the most reservation and transportation ticket agents and travel clerks in Puerto Rico.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| San Juan-Bayamon-Caguas, PR | 360 | n/a |
Top States for Reservation and Transportation Ticket Agents and Travel Clerks Employment
View the states that employ the most reservation and transportation ticket agents and travel clerks work.
| State | Number Employed |
|---|---|
| Texas | 20,450 |
| Florida | 17,540 |
| California | 14,010 |
| Georgia | 8,110 |
| Illinois | 6,650 |
| New York | 6,300 |
| North Carolina | 3,780 |
| Utah | 3,530 |
| Pennsylvania | 3,490 |
| Washington | 3,230 |
| Colorado | 3,220 |
| Arizona | 3,020 |
| Virginia | 2,830 |
| Nevada | 2,630 |
| New Jersey | 2,620 |
| Minnesota | 2,240 |
| Missouri | 2,240 |
| Kentucky | 2,140 |
| Hawaii | 1,770 |
| Michigan | 1,440 |
Highest-Paying States for Reservation and Transportation Ticket Agents and Travel Clerks
These states pay the most for reservation and transportation ticket agents and travel clerks.
| State | Annual Median Salary |
|---|---|
| North Carolina | $52,740 |
| New Mexico | $50,590 |
| Washington | $47,110 |
| Texas | $46,550 |
| California | $46,540 |
| Virginia | $46,440 |
| Colorado | $46,420 |
| Idaho | $45,780 |
| Indiana | $45,580 |
| Illinois | $45,000 |
Skills
Top reservation and transportation ticket agents and travel clerks skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Top abilities for reservation and transportation ticket agents and travel clerks, rated on an importance scale of 0 to 5:
Daily Tasks
Common tasks include:
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Announce arrival and departure information, using public address systems.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Work Activities
- Working with Computers
- Performing for or Working Directly with the Public
- Getting Information
- Evaluating Information to Determine Compliance with Standards
- Making Decisions and Solving Problems
- Identifying Objects, Actions, and Events
- Establishing and Maintaining Interpersonal Relationships
- Communicating with Supervisors, Peers, or Subordinates
- Performing General Physical Activities
- Communicating with People Outside the Organization
- Resolving Conflicts and Negotiating with Others
- Updating and Using Relevant Knowledge
Tools & Technology
Software and systems commonly involved: Hot technologies: Microsoft Access In-demand technologies: Microsoft Excel
Related Careers
Related occupations to reservation and transportation ticket agents and travel clerks include:
- Transportation Security Screeners
- Ushers, Lobby Attendants, and Ticket Takers
- Baggage Porters and Bellhops
- Concierges
- Travel Guides
- Counter and Rental Clerks
Also Known As
Aircraft Agent, Aircraft Cabin Agent, Airline Agent, Airline Reservation Agent, Airline Reservationist, Airline Station Agent, Airline Ticket Agent, Airport Agent, Airport Sales Agent, Auto Club Travel Counselor, Automobile Club Information Clerk, Automobile Travel Club Counselor, Baggage Agent, Baggage Clerk, Boarding Agent.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 43-4181.00
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