All About Reservation and Transportation Ticket Agents and Travel Clerks
Reservation & Transportation Ticket Agent or Travel Clerk Definition Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Life As a Reservation & Transportation Ticket Agent or Travel Clerk
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Confer with customers to determine their service requirements and travel preferences.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Provide clients with assistance in preparing required travel documents and forms.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
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Reservation & Transportation Ticket Agent or Travel Clerk Needed Skills
When polled, Reservation and Transportation Ticket Agents and Travel Clerks say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Other Reservation & Transportation Ticket Agent or Travel Clerk Job Titles
- Space Controller
- Ticket Clerk
- Road Advisor
- Ticket Dispatcher
- Aircraft Agent
What Kind of Reservation & Transportation Ticket Agent or Travel Clerk Job Opportunities Are There?
There were about 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. There will be an estimated 16,300 positions for Reservation & Transportation Ticket Agent or Travel Clerk per year.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
Reservation & Transportation Ticket Agent or Travel Clerk Salary
The salary for Reservation and Transportation Ticket Agents and Travel Clerks ranges between about $23,350 and $64,780 a year.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
How much do Reservation and Transportation Ticket Agents and Travel Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
What Tools do Reservation and Transportation Ticket Agents and Travel Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Reservation and Transportation Ticket Agents and Travel Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
How do I Become a Reservation & Transportation Ticket Agent or Travel Clerk?
Individuals working as a Reservation and Transportation Ticket Agent or Travel Clerk have obtained the following education levels:
What work experience do I need to become a Reservation & Transportation Ticket Agent or Travel Clerk?
Reservation and Transportation Ticket Agents and Travel Clerks Sector
Reservation and Transportation Ticket Agents and Travel Clerks work in the following industries:
Other Jobs You May be Interested In
Career changers with experience as a Reservation and Transportation Ticket Agent or Travel Clerk sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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