What is a Retail Sales Supervisor?

Retail Sales Supervisor Example Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

List of Retail Sales Supervisor Job Duties

• Assign employees to specific duties.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Instruct staff on how to handle difficult and complicated sales.
• Establish and implement policies, goals, objectives, and procedures for the department.
• Formulate pricing policies for merchandise, according to profitability requirements.
• Plan and prepare work schedules and keep records of employees’ work schedules and time cards.

Qualities of a Retail Sales Supervisor

When polled, Retail Sales Supervisors say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Related Job Titles

• Millinery Department Manager
• Branch Store Manager
• Grocery Supervisor
• Merchandise Coordinator
• Retail Sales Manager

Is There Going to be Demand for Retail Sales Supervisors?

There were about 1,532,400 jobs for First-Line Supervisors of Retail Sales Workers in 2016 (in the United States).

New jobs are being produced at a rate of 3.8% which is lower than average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisors by 2026. The BLS estimates 168,500 yearly job openings in this field per year.

The states with the most job growth for First-Line Supervisors of Retail Sales Workers are Texas, Florida, and Georgia.

Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.

Do Retail Sales Supervisors Make A Lot Of Money?

First-Line Supervisors of Retail Sales Workers Make between $25,720 and $69,290 a year. A Retail Sales Supervisor median salary is $39,630.

How much do First-Line Supervisors of Retail Sales Workers make in each U.S. state?

Annual Mean Salary by State

State	Annual Mean Salary
Rhode Island	$56,540
Connecticut	$52,610
New Jersey	$52,570
Washington	$52,240
District of Columbia	$51,800
Vermont	$51,310
Colorado	$50,850
New York	$50,640
New Hampshire	$48,950
Massachusetts	$47,710
Delaware	$47,560
Virginia	$47,330
South Dakota	$46,950
Pennsylvania	$46,680
Maryland	$46,240
Florida	$46,090
North Carolina	$45,990
Alaska	$45,750
Texas	$45,570
Hawaii	$45,370
California	$45,310
Michigan	$45,300
Maine	$44,700
North Dakota	$44,620
Minnesota	$44,590
Oregon	$44,240
Nevada	$43,930
Georgia	$43,760
Idaho	$43,690
Tennessee	$43,520
Missouri	$43,400
Montana	$43,260
Wisconsin	$43,120
Ohio	$43,080
Illinois	$42,880
Oklahoma	$42,510
Alabama	$42,080
Arizona	$41,680
Wyoming	$41,580
South Carolina	$40,790
Kansas	$40,420
Indiana	$40,280
Nebraska	$40,260
New Mexico	$40,110
Iowa	$40,090
Louisiana	$39,170
Arkansas	$38,980
Utah	$38,940
Kentucky	$38,060
Mississippi	$37,710
West Virginia	$35,120

What Tools do Retail Sales Supervisors Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Retail Sales Supervisors:

• Microsoft Project
• Microsoft Word
• SmugMug Flickr
• YouTube
• Microsoft SharePoint
• Kronos Enterprise Workforce Management
• Microsoft Windows
• Google Analytics
• LinkedIn
• Microsoft Office

Becoming a Retail Sales Supervisor

Are there Retail Sales Supervisor education requirements?

What work experience do I need to become a Retail Sales Supervisor?

Where Retail Sales Supervisors Work

Related Careers

Those thinking about becoming Retail Sales Supervisors might also be interested in the following careers:

• Concierges

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons