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First-Line Supervisors of Retail Sales Workers

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What is a Retail Sales Supervisor?

Retail Sales Supervisor Example Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

List of Retail Sales Supervisor Job Duties

  • Assign employees to specific duties.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Instruct staff on how to handle difficult and complicated sales.
  • Establish and implement policies, goals, objectives, and procedures for the department.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Plan and prepare work schedules and keep records of employees’ work schedules and time cards.

Qualities of a Retail Sales Supervisor

When polled, Retail Sales Supervisors say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Millinery Department Manager
  • Branch Store Manager
  • Grocery Supervisor
  • Merchandise Coordinator
  • Retail Sales Manager

Is There Going to be Demand for Retail Sales Supervisors?

There were about 1,532,400 jobs for First-Line Supervisors of Retail Sales Workers in 2016 (in the United States).

New jobs are being produced at a rate of 3.8% which is lower than average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisors by 2026. The BLS estimates 168,500 yearly job openings in this field per year.

Forecasted Number of Jobs for Retail Sales Supervisors in U.S.

The states with the most job growth for First-Line Supervisors of Retail Sales Workers are Texas, Florida, and Georgia.

Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.

Do Retail Sales Supervisors Make A Lot Of Money?

First-Line Supervisors of Retail Sales Workers Make between $25,720 and $69,290 a year. A Retail Sales Supervisor median salary is $39,630.

Salary Ranges for Retail Sales Supervisors

How much do First-Line Supervisors of Retail Sales Workers make in each U.S. state?

Annual Mean Salary by State
State Annual Mean Salary

Rhode Island

$56,540

Connecticut

$52,610

New Jersey

$52,570

Washington

$52,240

District of Columbia

$51,800

Vermont

$51,310

Colorado

$50,850

New York

$50,640

New Hampshire

$48,950

Massachusetts

$47,710

Delaware

$47,560

Virginia

$47,330

South Dakota

$46,950

Pennsylvania

$46,680

Maryland

$46,240

Florida

$46,090

North Carolina

$45,990

Alaska

$45,750

Texas

$45,570

Hawaii

$45,370

California

$45,310

Michigan

$45,300

Maine

$44,700

North Dakota

$44,620

Minnesota

$44,590

Oregon

$44,240

Nevada

$43,930

Georgia

$43,760

Idaho

$43,690

Tennessee

$43,520

Missouri

$43,400

Montana

$43,260

Wisconsin

$43,120

Ohio

$43,080

Illinois

$42,880

Oklahoma

$42,510

Alabama

$42,080

Arizona

$41,680

Wyoming

$41,580

South Carolina

$40,790

Kansas

$40,420

Indiana

$40,280

Nebraska

$40,260

New Mexico

$40,110

Iowa

$40,090

Louisiana

$39,170

Arkansas

$38,980

Utah

$38,940

Kentucky

$38,060

Mississippi

$37,710

West Virginia

$35,120

What Tools do Retail Sales Supervisors Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Retail Sales Supervisors:

  • Microsoft Project
  • Microsoft Word
  • SmugMug Flickr
  • YouTube
  • Microsoft SharePoint
  • Kronos Enterprise Workforce Management
  • Microsoft Windows
  • Google Analytics
  • LinkedIn
  • Microsoft Office

Becoming a Retail Sales Supervisor

Are there Retail Sales Supervisor education requirements?

Retail Sales Supervisor Degree Level

What work experience do I need to become a Retail Sales Supervisor?

Retail Sales Supervisor Work Experience

Where Retail Sales Supervisors Work

Retail Sales Supervisor Sectors

Those thinking about becoming Retail Sales Supervisors might also be interested in the following careers:

  • Concierges

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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