What Do Retail Sales Supervisor Do?
Position Description Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Life As a Retail Sales Supervisor
- Formulate pricing policies for merchandise, according to profitability requirements.
- Plan budgets and authorize payments and merchandise returns.
- Review inventory and sales records to prepare reports for management and budget departments.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
Qualities of a Retail Sales Supervisor
When polled, Retail Sales Supervisors say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Coordination: Adjusting actions in relation to others’ actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Types of Retail Sales Supervisor
- Shop Manager
- Parts Department Manager
- Lumber Sales Supervisor
- Dairy Department Manager
- Shift Manager
Retail Sales Supervisor Employment Estimates
In 2016, there was an estimated number of 1,532,400 jobs in the United States for Retail Sales Supervisor. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisor by 2026. The BLS estimates 168,500 yearly job openings in this field.
The states with the most job growth for Retail Sales Supervisor are Nevada, Utah, and Colorado. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.
Retail Sales Supervisor Average Salary
The typical yearly salary for Retail Sales Supervisors is somewhere between $25,720 and $69,290.
Retail Sales Supervisors who work in Rhode Island, Connecticut, or New Jersey, make the highest salaries.
How much do Retail Sales Supervisors make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $42,080 |
| Alaska | $45,750 |
| Arizona | $41,680 |
| Arkansas | $38,980 |
| California | $45,310 |
| Colorado | $50,850 |
| Connecticut | $52,610 |
| Delaware | $47,560 |
| District of Columbia | $51,800 |
| Florida | $46,090 |
| Georgia | $43,760 |
| Hawaii | $45,370 |
| Idaho | $43,690 |
| Illinois | $42,880 |
| Indiana | $40,280 |
| Iowa | $40,090 |
| Kansas | $40,420 |
| Kentucky | $38,060 |
| Louisiana | $39,170 |
| Maine | $44,700 |
| Maryland | $46,240 |
| Massachusetts | $47,710 |
| Michigan | $45,300 |
| Minnesota | $44,590 |
| Mississippi | $37,710 |
| Missouri | $43,400 |
| Montana | $43,260 |
| Nebraska | $40,260 |
| Nevada | $43,930 |
| New Hampshire | $48,950 |
| New Jersey | $52,570 |
| New Mexico | $40,110 |
| New York | $50,640 |
| North Carolina | $45,990 |
| North Dakota | $44,620 |
| Ohio | $43,080 |
| Oklahoma | $42,510 |
| Oregon | $44,240 |
| Pennsylvania | $46,680 |
| Rhode Island | $56,540 |
| South Carolina | $40,790 |
| South Dakota | $46,950 |
| Tennessee | $43,520 |
| Texas | $45,570 |
| Utah | $38,940 |
| Vermont | $51,310 |
| Virginia | $47,330 |
| Washington | $52,240 |
| West Virginia | $35,120 |
| Wisconsin | $43,120 |
| Wyoming | $41,580 |
Tools & Technologies Used by Retail Sales Supervisors
Although they’re not necessarily needed for all jobs, the following technologies are used by many Retail Sales Supervisors:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Adobe Systems Adobe Acrobat
- Microsoft Visio
- Microsoft SharePoint
- Adobe Systems Adobe Photoshop
- SAS
- Microsoft Dynamics
- IBM Notes
- Microsoft Publisher
- Google Docs
Becoming a Retail Sales Supervisor
Individuals working as a Retail Sales Supervisor have obtained the following education levels:
What work experience do I need to become a Retail Sales Supervisor?
Where Retail Sales Supervisors Are Employed
The table below shows the approximate number of Retail Sales Supervisors employed by various industries.
Other Jobs You May be Interested In
Those interested in being a Retail Sales Supervisor may also be interested in:
References:
Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
More about our data sources and methodologies.
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