What You Need to Know About Personal Service Worker Supervisors

Career Description Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.

List of Personal Service Worker Supervisor Job Duties

• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Direct or coordinate the activities of workers, such as flight attendants, hotel staff, or hair stylists.
• Resolve customer complaints regarding worker performance or services rendered.
• Direct marketing, advertising, or other customer recruitment efforts.
• Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.
• Apply customer feedback to service improvement efforts.

What a Personal Service Worker Supervisor Should Know

When polled, Personal Service Worker Supervisors say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Personal Service Worker Supervisors

• Caddy Master
• Barber Shop Manager
• Care Guide
• Direct Care Supervisor
• Service Superintendent

Job Demand for Personal Service Worker Supervisors

In the United States, there were 276,100 jobs for First-Line Supervisors of Personal Service Workers in 2016.

New jobs are being produced at a rate of 14.6% which is lower than average. The Bureau of Labor Statistics predicts 40,300 new jobs for Personal Service Worker Supervisors by 2026. Due to new job openings and attrition, there will be an average of 31,600 job openings in this field each year.

The states with the most job growth for First-Line Supervisors of Personal Service Workers are New York, California, and Florida.

Watch out if you plan on working in Alaska, Wyoming, or Maine. These states have the worst job growth for this type of profession.

Personal Service Worker Supervisor Salary

The salary for First-Line Supervisors of Personal Service Workers ranges between about $24,360 and $63,710 a year. The median salary is $38,400.

How much do First-Line Supervisors of Personal Service Workers make in different U.S. states?

Annual Mean Salary by State

State	Annual Mean Salary
Hawaii	$48,910
District of Columbia	$47,850
Massachusetts	$47,390
Washington	$47,370
New York	$46,170
Connecticut	$46,120
New Jersey	$45,850
Vermont	$45,720
Alaska	$45,540
Delaware	$45,470
Virginia	$44,840
North Dakota	$43,990
Florida	$43,780
California	$43,620
Colorado	$43,130
Maryland	$43,090
Rhode Island	$42,860
Texas	$42,240
New Hampshire	$41,250
Illinois	$41,120
Minnesota	$40,900
Nevada	$40,870
North Carolina	$40,680
Pennsylvania	$40,060
Maine	$39,820
South Carolina	$39,770
Georgia	$39,470
Wyoming	$39,120
Arizona	$39,090
Tennessee	$38,810
Ohio	$38,800
Wisconsin	$38,690
Missouri	$38,670
Oregon	$38,550
Michigan	$38,170
Iowa	$37,960
Kansas	$37,920
Nebraska	$37,720
South Dakota	$37,410
Montana	$37,220
New Mexico	$37,130
Louisiana	$36,200
Kentucky	$35,970
Alabama	$35,710
Indiana	$34,420
Arkansas	$34,010
Utah	$33,930
Idaho	$33,750
West Virginia	$32,880
Mississippi	$32,430
Oklahoma	$32,010

Tools & Technologies Used by Personal Service Worker Supervisors

Below is a list of the types of tools and technologies that Personal Service Worker Supervisors may use on a daily basis:

• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Office

Becoming a Personal Service Worker Supervisor

Learn what Personal Service Worker Supervisor education requirements there are.

How many years of work experience do I need?

Who Employs Personal Service Worker Supervisors?

Other Jobs You May be Interested In

Those thinking about becoming Personal Service Worker Supervisors might also be interested in the following careers:

• First-Line Supervisors of Housekeeping and Janitorial Workers

Career changers with experience as a Personal Service Worker Supervisor sometimes find work in one of the following fields:

• Recreation Workers

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons