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First-Line Supervisors of Personal Service Workers

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What You Need to Know About Personal Service Worker Supervisors

Career Description Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.

List of Personal Service Worker Supervisor Job Duties

  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Direct or coordinate the activities of workers, such as flight attendants, hotel staff, or hair stylists.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Direct marketing, advertising, or other customer recruitment efforts.
  • Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.
  • Apply customer feedback to service improvement efforts.

What a Personal Service Worker Supervisor Should Know

When polled, Personal Service Worker Supervisors say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Personal Service Worker Supervisors

  • Caddy Master
  • Barber Shop Manager
  • Care Guide
  • Direct Care Supervisor
  • Service Superintendent

Job Demand for Personal Service Worker Supervisors

In the United States, there were 276,100 jobs for First-Line Supervisors of Personal Service Workers in 2016.

New jobs are being produced at a rate of 14.6% which is lower than average. The Bureau of Labor Statistics predicts 40,300 new jobs for Personal Service Worker Supervisors by 2026. Due to new job openings and attrition, there will be an average of 31,600 job openings in this field each year.

Forecasted Number of Jobs for Personal Service Worker Supervisors in U.S.

The states with the most job growth for First-Line Supervisors of Personal Service Workers are New York, California, and Florida.

Watch out if you plan on working in Alaska, Wyoming, or Maine. These states have the worst job growth for this type of profession.

Personal Service Worker Supervisor Salary

The salary for First-Line Supervisors of Personal Service Workers ranges between about $24,360 and $63,710 a year. The median salary is $38,400.

Salary Ranges for Personal Service Worker Supervisors

How much do First-Line Supervisors of Personal Service Workers make in different U.S. states?

Annual Mean Salary by State
State Annual Mean Salary

Hawaii

$48,910

District of Columbia

$47,850

Massachusetts

$47,390

Washington

$47,370

New York

$46,170

Connecticut

$46,120

New Jersey

$45,850

Vermont

$45,720

Alaska

$45,540

Delaware

$45,470

Virginia

$44,840

North Dakota

$43,990

Florida

$43,780

California

$43,620

Colorado

$43,130

Maryland

$43,090

Rhode Island

$42,860

Texas

$42,240

New Hampshire

$41,250

Illinois

$41,120

Minnesota

$40,900

Nevada

$40,870

North Carolina

$40,680

Pennsylvania

$40,060

Maine

$39,820

South Carolina

$39,770

Georgia

$39,470

Wyoming

$39,120

Arizona

$39,090

Tennessee

$38,810

Ohio

$38,800

Wisconsin

$38,690

Missouri

$38,670

Oregon

$38,550

Michigan

$38,170

Iowa

$37,960

Kansas

$37,920

Nebraska

$37,720

South Dakota

$37,410

Montana

$37,220

New Mexico

$37,130

Louisiana

$36,200

Kentucky

$35,970

Alabama

$35,710

Indiana

$34,420

Arkansas

$34,010

Utah

$33,930

Idaho

$33,750

West Virginia

$32,880

Mississippi

$32,430

Oklahoma

$32,010

Tools & Technologies Used by Personal Service Worker Supervisors

Below is a list of the types of tools and technologies that Personal Service Worker Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Office

Becoming a Personal Service Worker Supervisor

Learn what Personal Service Worker Supervisor education requirements there are.

Personal Service Worker Supervisor Degree Level

How many years of work experience do I need?

Personal Service Worker Supervisor Work Experience

Who Employs Personal Service Worker Supervisors?

Personal Service Worker Supervisor Sectors

Other Jobs You May be Interested In

Those thinking about becoming Personal Service Worker Supervisors might also be interested in the following careers:

  • First-Line Supervisors of Housekeeping and Janitorial Workers

Career changers with experience as a Personal Service Worker Supervisor sometimes find work in one of the following fields:

  • Recreation Workers

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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