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All About Social and Community Service Managers

Social & Community Service Manager Example Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Life as a Social & Community Service Manager: What Do They Do?

  • Speak to community groups to explain and interpret agency purposes, programs, and policies.
  • Direct activities of professional and technical staff members and volunteers.
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
  • Recruit, interview, and hire or sign up volunteers and staff.
  • Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.

What Every Social & Community Service Manager Should Know

These are the skills Social and Community Service Managers say are the most useful in their careers:

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Service Orientation: Actively looking for ways to help people.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Time Management: Managing one’s own time and the time of others.

Other Social & Community Service Manager Job Titles

  • Social Service Director
  • Parole Director
  • Non-Profit Director
  • Services Case Manager
  • Vocational Rehabilitation Administrator

Social & Community Service Manager Job Outlook

In the United States, there were 147,300 jobs for Social and Community Service Managers in 2016.

New jobs are being produced at a rate of 18% which is lower than average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Managers by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.

Forecasted Number of Jobs for Social and Community Service Managers in U.S.

The states with the most job growth for Social and Community Service Managers are California, New York, and Texas.

Watch out if you plan on working in Wyoming, South Dakota, or Alaska. These states have the worst job growth for this type of profession.

How Much Does a Social & Community Service Manager Make?

The typical yearly salary for Social and Community Service Managers is somewhere between $40,720 and $111,150. The median salary is $65,320.

Salary Ranges for Social and Community Service Managers

How much do Social and Community Service Managers make in different U.S. states?

Annual Mean Salary by State
State Annual Mean Salary

District of Columbia

$101,360

Rhode Island

$96,550

Virginia

$89,290

New Jersey

$88,570

New York

$86,700

Colorado

$84,360

Maryland

$76,670

Nevada

$75,840

Minnesota

$75,280

California

$73,640

Connecticut

$73,560

Alaska

$73,410

Ohio

$73,210

Texas

$72,560

Michigan

$72,450

Florida

$71,820

South Dakota

$71,630

Hawaii

$71,590

Massachusetts

$70,500

Louisiana

$70,120

North Carolina

$69,640

Delaware

$69,230

South Carolina

$68,610

Tennessee

$68,450

Wisconsin

$66,750

Alabama

$66,430

Illinois

$66,150

Georgia

$66,000

North Dakota

$65,850

New Mexico

$65,750

Pennsylvania

$65,620

Arizona

$65,610

New Hampshire

$65,380

Nebraska

$65,270

Vermont

$65,260

Utah

$64,320

Washington

$63,870

Oregon

$63,590

Wyoming

$63,270

Kentucky

$63,210

Kansas

$63,010

Oklahoma

$62,530

Indiana

$61,180

Maine

$60,620

Missouri

$60,450

Iowa

$58,410

Arkansas

$57,360

West Virginia

$56,460

Montana

$55,440

Idaho

$52,490

Mississippi

$47,700

What Tools do Social and Community Service Managers Use?

Below is a list of the types of tools and technologies that Social and Community Service Managers may use on a daily basis:

  • Microsoft PowerPoint
  • Healthcare common procedure coding system HCPCS
  • Microsoft Office
  • Blackbaud The Raiser’s Edge
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Access

Becoming a Social & Community Service Manager

What kind of Social and Community Service Manager requirements are there?

Social & Community Service Manager Degree Level

How many years of work experience do I need?

Social & Community Service Manager Work Experience

Where Social and Community Service Managers Are Employed

Social & Community Service Manager Sectors

You May Also Be Interested In…

Those thinking about becoming Social and Community Service Managers might also be interested in the following careers:

  • Chief Executives

Those who work as Social and Community Service Managers sometimes switch careers to one of these choices:

  • Child, Family, and School Social Workers

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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