What You Need to Know About Social and Community Service Manager
Position Description Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
Life As a Social & Community Service Manager
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Direct activities of professional and technical staff members and volunteers.
- Research and analyze member or community needs to determine program directions and goals.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
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Social & Community Service Manager Required Skills
These are the skills Social and Community Service Managers say are the most useful in their careers:
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management: Managing one’s own time and the time of others.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Social & Community Service Manager Jobs
- Non-Profit Director
- Transitional Care Director
- Social Service Agency Director
- Welfare Director
- Multi-Share Program Coordinator
Is There Job Demand for Social and Community Service Managers?
In 2016, there was an estimated number of 147,300 jobs in the United States for Social and Community Service Manager. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.
Do Social and Community Service Managers Make A Lot Of Money?
The typical yearly salary for Social and Community Service Managers is somewhere between $40,720 and $111,150.
Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.
Below is a list of the median annual salaries for Social and Community Service Managers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $66,430 |
| Alaska | $73,410 |
| Arizona | $65,610 |
| Arkansas | $57,360 |
| California | $73,640 |
| Colorado | $84,360 |
| Connecticut | $73,560 |
| Delaware | $69,230 |
| District of Columbia | $101,360 |
| Florida | $71,820 |
| Georgia | $66,000 |
| Hawaii | $71,590 |
| Idaho | $52,490 |
| Illinois | $66,150 |
| Indiana | $61,180 |
| Iowa | $58,410 |
| Kansas | $63,010 |
| Kentucky | $63,210 |
| Louisiana | $70,120 |
| Maine | $60,620 |
| Maryland | $76,670 |
| Massachusetts | $70,500 |
| Michigan | $72,450 |
| Minnesota | $75,280 |
| Mississippi | $47,700 |
| Missouri | $60,450 |
| Montana | $55,440 |
| Nebraska | $65,270 |
| Nevada | $75,840 |
| New Hampshire | $65,380 |
| New Jersey | $88,570 |
| New Mexico | $65,750 |
| New York | $86,700 |
| North Carolina | $69,640 |
| North Dakota | $65,850 |
| Ohio | $73,210 |
| Oklahoma | $62,530 |
| Oregon | $63,590 |
| Pennsylvania | $65,620 |
| Rhode Island | $96,550 |
| South Carolina | $68,610 |
| South Dakota | $71,630 |
| Tennessee | $68,450 |
| Texas | $72,560 |
| Utah | $64,320 |
| Vermont | $65,260 |
| Virginia | $89,290 |
| Washington | $63,870 |
| West Virginia | $56,460 |
| Wisconsin | $66,750 |
| Wyoming | $63,270 |
What Tools do Social and Community Service Managers Use?
Below is a list of the types of tools and technologies that Social and Community Service Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Publisher
- FileMaker Pro
- Healthcare common procedure coding system HCPCS
- Blackbaud The Raiser’s Edge
- Presentation software
- Corel WordPerfect Office Suite
- IBM Lotus 1-2-3
- Financial accounting software
- Microsoft Visual FoxPro
- Corel QuattroPro
- Oracle Reports
- PointClickCare HER
How to Become a Social & Community Service Manager
What education is needed to be a Social and Community Service Manager?
How many years of work experience do I need?
Where Social and Community Service Managers Are Employed
The table below shows some of the most common industries where those employed in this career field work.
You May Also Be Interested In…
Those interested in being a Social and Community Service Manager may also be interested in:
Are you already one of the many Social and Community Service Manager in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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