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Sales Supervisor

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What Do Sales Supervisor Do?

Job Description: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

What Do Sales Supervisors Do On a Daily Basis?

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
  • Listen to and resolve customer complaints regarding services, products, or personnel.

What Every Sales Supervisor Should Know

When polled, Sales Supervisors say the following skills are most frequently used in their jobs:

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Time Management: Managing one’s own time and the time of others.

Types of Sales Supervisor

  • Bulk Plant Supervisor
  • Parts Department Manager
  • Stock Broker Supervisor
  • Blood Donor Recruiter Supervisor
  • Desk Clerks Supervisor

Is There Going to be Demand for Sales Supervisors?

In the United States, there were 405,200 jobs for Sales Supervisor in 2016. New jobs are being produced at a rate of 4.9% which is below the national average. The Bureau of Labor Statistics predicts 20,000 new jobs for Sales Supervisor by 2026. The BLS estimates 39,000 yearly job openings in this field.

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The states with the most job growth for Sales Supervisor are Utah, Washington, and Nevada. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.

How Much Does a Sales Supervisor Make?

The typical yearly salary for Sales Supervisors is somewhere between $40,310 and $143,690.

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Sales Supervisors who work in New York, Rhode Island, or South Dakota, make the highest salaries.

Below is a list of the median annual salaries for Sales Supervisors in different U.S. states.

State Annual Mean Salary
Alabama $79,250
Alaska $63,800
Arizona $64,470
Arkansas $74,120
California $72,740
Colorado $92,490
Connecticut $81,400
Delaware $83,940
District of Columbia $86,540
Florida $80,290
Georgia $73,570
Hawaii $73,650
Idaho $69,610
Illinois $76,080
Indiana $91,800
Iowa $77,260
Kansas $68,140
Kentucky $75,120
Louisiana $75,740
Maine $67,360
Maryland $86,890
Massachusetts $92,530
Michigan $81,230
Minnesota $81,580
Mississippi $74,200
Missouri $79,510
Montana $79,850
Nebraska $74,100
Nevada $66,710
New Hampshire $94,220
New Jersey $92,700
New Mexico $62,440
New York $107,430
North Carolina $99,310
North Dakota $76,300
Ohio $80,390
Oklahoma $76,830
Oregon $66,670
Pennsylvania $95,410
Rhode Island $97,550
South Carolina $70,360
South Dakota $93,430
Tennessee $84,890
Texas $81,870
Utah $80,330
Vermont $79,270
Virginia $99,880
Washington $87,590
West Virginia $58,470
Wisconsin $94,100
Wyoming $67,030

What Tools do Sales Supervisors Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Sales Supervisors:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Data entry software
  • SAP
  • Microsoft Project
  • Microsoft Dynamics
  • Salesforce software
  • YouTube
  • Delphi Technology
  • NetSuite ERP
  • Oracle Eloqua
  • Work scheduling software
  • Financial accounting software
  • Salesforce.com Salesforce CRM
  • Customer information databases

How to Become a Sales Supervisor

Individuals working as a Sales Supervisor have obtained the following education levels:

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What work experience do I need to become a Sales Supervisor?

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Where Sales Supervisors Are Employed

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Below are examples of industries where Sales Supervisors work:

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Similar Careers

Are you already one of the many Sales Supervisor in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)

More about our data sources and methodologies.

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