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Eligibility Interviewers, Government Programs

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What Do Government Programs Eligibility Interviewers Do?

Job Description: Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Daily Life Of a Government Programs Eligibility Interviewer

  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants’ legal rights.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Monitor the payments of benefits throughout the duration of a claim.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.

Government Programs Eligibility Interviewer Required Skills

Below is a list of the skills most Government Programs Eligibility Interviewers say are important on the job.

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Program Eligibility Specialist
  • Tenant Selector
  • Business Employment Specialist
  • Case Coordinator
  • Grant Officer

Is There Job Demand for Government Programs Eligibility Interviewers?

There were about 143,100 jobs for Eligibility Interviewers, Government Programs in 2016 (in the United States).

New jobs are being produced at a rate of 6% which is lower than average. The Bureau of Labor Statistics predicts 8,500 new jobs for Government Programs Eligibility Interviewers by 2026. Due to new job openings and attrition, there will be an average of 13,600 job openings in this field each year.

Forecasted Number of Jobs for Government Programs Eligibility Interviewers in U.S.

The states with the most job growth for Eligibility Interviewers, Government Programs are Texas, California, and New York.

Watch out if you plan on working in Kansas, Alaska, or Vermont. These states have the worst job growth for this type of profession.

Do Government Programs Eligibility Interviewers Make A Lot Of Money?

The salary for Eligibility Interviewers, Government Programs ranges between about $31,550 and $62,180 a year. The median salary is $46,020.

Salary Ranges for Government Programs Eligibility Interviewers

How much do Eligibility Interviewers, Government Programs make in each U.S. state?

Annual Mean Salary by State
State Annual Mean Salary

District of Columbia

$62,300

Connecticut

$59,290

Iowa

$56,150

Alaska

$55,430

Rhode Island

$54,910

Massachusetts

$53,470

California

$53,200

Vermont

$53,080

Maryland

$52,530

Michigan

$52,170

Illinois

$52,090

Minnesota

$51,890

Pennsylvania

$50,570

New York

$49,440

New Jersey

$48,880

Washington

$48,790

Hawaii

$48,250

Kentucky

$47,370

North Dakota

$46,730

Colorado

$46,310

Nevada

$45,880

Utah

$45,380

Virginia

$45,300

Wisconsin

$45,020

Wyoming

$44,650

New Mexico

$44,220

Ohio

$43,860

Oklahoma

$43,240

New Hampshire

$42,630

Oregon

$42,520

Arizona

$42,240

South Carolina

$42,060

Alabama

$41,620

Texas

$41,240

Montana

$40,950

Florida

$40,910

Missouri

$40,550

Tennessee

$40,440

Idaho

$40,220

Maine

$39,520

Kansas

$38,480

North Carolina

$38,310

Georgia

$38,240

Louisiana

$38,080

Arkansas

$37,710

South Dakota

$37,170

Nebraska

$37,100

Indiana

$36,860

Delaware

$35,780

Mississippi

$32,320

West Virginia

$28,640

Tools & Technologies Used by Government Programs Eligibility Interviewers

Below is a list of the types of tools and technologies that Government Programs Eligibility Interviewers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Word
  • Data entry software
  • Microsoft Office
  • Microsoft Outlook

How to Become a Government Programs Eligibility Interviewer

Individuals working as Government Programs Eligibility Interviewers have obtained the following education levels:

Government Programs Eligibility Interviewer Degree Level

How Long Does it Take to Become Government Programs Eligibility Interviewer?

Government Programs Eligibility Interviewer Work Experience

Where Government Programs Eligibility Interviewers Are Employed

Government Programs Eligibility Interviewer Sectors

You May Also Be Interested In…

Those interested in being a Government Programs Eligibility Interviewer may also be interested in:

  • Social and Human Service Assistants

Career changers with experience as a Government Programs Eligibility Interviewer sometimes find work in one of the following fields:

  • Loan Officers
  • Insurance Adjusters, Examiners, and Investigators

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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