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Government Programs Eligibility Interviewer

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What Does it Take to Be a Government Programs Eligibility Interviewer?

Example of Government Programs Eligibility Interviewer Job Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

A Day in the Life of a Government Programs Eligibility Interviewer

  • Schedule benefits claimants for adjudication interviews to address questions of eligibility.
  • Answer applicants' questions about benefits and claim procedures.
  • Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.
  • Monitor the payments of benefits throughout the duration of a claim.
  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.

Skills Needed to be a Government Programs Eligibility Interviewer

Below is a list of the skills most Government Programs Eligibility Interviewers say are important on the job.

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

  • Eligibility and Occupancy Interviewer
  • Contact Officer
  • Employment and Claims Aide
  • Eligibility Services Representative
  • Welfare Interviewer

Job Demand for Government Programs Eligibility Interviewers

In the United States, there were 143,100 jobs for Government Programs Eligibility Interviewer in 2016. New jobs are being produced at a rate of 5.9% which is above the national average. The Bureau of Labor Statistics predicts 8,500 new jobs for Government Programs Eligibility Interviewer by 2026. There will be an estimated 13,600 positions for Government Programs Eligibility Interviewer per year.


The states with the most job growth for Government Programs Eligibility Interviewer are Nevada, Arizona, and Arkansas. Watch out if you plan on working in Kansas, Alaska, or Vermont. These states have the worst job growth for this type of profession.

Average Government Programs Eligibility Interviewers Salary

The salary for Government Programs Eligibility Interviewers ranges between about $31,550 and $62,180 a year.


Government Programs Eligibility Interviewers who work in District of Columbia, Connecticut, or Iowa, make the highest salaries.

How much do Government Programs Eligibility Interviewers make in each U.S. state?

State Annual Mean Salary
Alabama $41,620
Alaska $55,430
Arizona $42,240
Arkansas $37,710
California $53,200
Colorado $46,310
Connecticut $59,290
Delaware $35,780
District of Columbia $62,300
Florida $40,910
Georgia $38,240
Hawaii $48,250
Idaho $40,220
Illinois $52,090
Indiana $36,860
Iowa $56,150
Kansas $38,480
Kentucky $47,370
Louisiana $38,080
Maine $39,520
Maryland $52,530
Massachusetts $53,470
Michigan $52,170
Minnesota $51,890
Mississippi $32,320
Missouri $40,550
Montana $40,950
Nebraska $37,100
Nevada $45,880
New Hampshire $42,630
New Jersey $48,880
New Mexico $44,220
New York $49,440
North Carolina $38,310
North Dakota $46,730
Ohio $43,860
Oklahoma $43,240
Oregon $42,520
Pennsylvania $50,570
Rhode Island $54,910
South Carolina $42,060
South Dakota $37,170
Tennessee $40,440
Texas $41,240
Utah $45,380
Vermont $53,080
Virginia $45,300
Washington $48,790
West Virginia $28,640
Wisconsin $45,020
Wyoming $44,650

Tools & Technologies Used by Government Programs Eligibility Interviewers

Although they’re not necessarily needed for all jobs, the following technologies are used by many Government Programs Eligibility Interviewers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Data entry software
  • Email software
  • Microsoft Dynamics
  • GE Healthcare Centricity EMR
  • Adobe Systems Adobe Reader

How do I Become a Government Programs Eligibility Interviewer?

What kind of Government Programs Eligibility Interviewer requirements are there?


What work experience do I need to become a Government Programs Eligibility Interviewer?


Where Government Programs Eligibility Interviewers Work


Below are examples of industries where Government Programs Eligibility Interviewers work:


Similar Careers

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Are you already one of the many Government Programs Eligibility Interviewer in the United States? If you’re thinking about changing careers, these fields are worth exploring:


Image Credit: Van De Ha via Public domain

More about our data sources and methodologies.

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