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Customer Service Representatives in Maryland

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Customer Service Representatives in Maryland

Considering a career as a Customer Service Representative in Maryland?

7.3% Jobs Projection
$35,290 Median Salary
6,180 Job Openings

You’re in luck! Jobs for Customer Service Representatives in Maryland are projected to grow and these jobs tend to pay higher than average.

  • Projected employment for Customer Service Representatives in Maryland is growing faster than average.

  • Customer Service Representatives in Maryland earn lower salaries than the typical U.S. wage earner.

How Many Customer Service Representatives Work in Maryland?

46,800 people worked as Customer Service Representatives in 2018 in this state.

There were 46,520 Customer Service Representatives employed in this state in 2017.

That’s growth of 280 jobs between 2017 and 2018.

Customer Service Representatives in MD Employment Trend

The typical state has 34,750 Customer Service Representatives working in it, which means Maryland has more Customer Service Representatives than average.

Customer Service Representatives in MD vs. the Average State

Job Projections for Maryland

Jobs for Customer Service Representatives in this state are growing at a rate of 7.3% which is faster than the nationwide estimated projection of 4.9%.

Job Projections for Customer Service Representatives: Nation vs. MD

Maryland Annual Job Openings

The BLS is projecting 6,180 annual Customer Service Representatives job openings in Maryland, and 48,320 total jobs in the year 2026.

Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.

What do Customer Service Representatives Make in Maryland?

In 2018 wages for Customer Service Representatives ranged from $22,390 to $57,780 with $35,290 being the median annual salary.

Broken down to an hourly rate, workers in this field made anywhere from $10.76 to $27.78. The median hourly rate was $16.97.

Workers in this field were paid a median of $16.58 an hour in 2017.

The hourly rate grew by $0.39.

The median salary in Maryland is higher than the nationwide median salary.

Customer Service Representatives Earnings: MD vs. National Average

Top Maryland Metros for Customer Service Representatives

The table below shows some of the metros in this state with the most Customer Service Representatives.

Metro Number Employed Annual Median Salary
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 61,980 $37,380
Washington-Arlington-Alexandria, DC-VA-MD-WV 45,240 $37,470
Baltimore-Columbia-Towson, MD 26,110 $36,160
Hagerstown-Martinsburg, MD-WV 2,610 $30,440
Salisbury, MD-DE 2,010 $30,130
Cumberland, MD-WV 920 $24,590
California-Lexington Park, MD 280 $31,550

Top States for Customer Service Representatives Employment

View the list below to see where most Customer Service Representatives work.

State Number Employed Annual Median Salary
Texas 282,940 $31,730
Florida 251,790 $31,260
California 207,100 $38,100
New York 159,010 $37,470
Pennsylvania 124,320 $34,780
Illinois 120,270 $35,080
Georgia 109,940 $32,500
Arizona 101,290 $32,450
Ohio 100,500 $33,650
North Carolina 94,420 $32,910
Michigan 90,310 $33,180
Wisconsin 72,200 $35,740
Virginia 71,380 $32,400
New Jersey 68,260 $37,520
Massachusetts 65,010 $40,230
Tennessee 60,960 $31,450
Minnesota 58,710 $37,670
Washington 58,300 $37,960
Indiana 56,030 $33,590
South Carolina 54,050 $30,030

Below are the states where Customer Service Representatives get paid the most:

State Annual Median Salary
District of Columbia $42,870
Massachusetts $40,230
Connecticut $38,660
California $38,100
Washington $37,960
Minnesota $37,670
New Jersey $37,520
New York $37,470
Rhode Island $37,300
Alaska $37,020

References

More about our data sources and methodologies.

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