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Customer Service Representatives in Florida

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Customer Service Representatives in Florida

Considering a career as a Customer Service Representative in Florida?

15.1% Jobs Projection
$31,260 Median Salary
35,700 Job Openings

You’re in luck! Jobs for Customer Service Representatives in Florida are projected to grow and these jobs tend to pay higher than average.

  • Projected employment for Customer Service Representatives in Florida is growing faster than average.

  • Customer Service Representatives in Florida earn lower salaries than the typical U.S. wage earner.

How Many Customer Service Representatives Work in Florida?

251,790 people worked as Customer Service Representatives in 2018 in this state.

There were 236,730 Customer Service Representatives employed in this state in 2017.

That’s growth of 15,060 jobs between 2017 and 2018.

Customer Service Representatives in FL Employment Trend

The typical state has 34,750 Customer Service Representatives working in it, which means Florida has more Customer Service Representatives than average.

Customer Service Representatives in FL vs. the Average State

Job Projections for Florida

Jobs for Customer Service Representatives in this state are growing at a rate of 15.1% which is faster than the nationwide estimated projection of 4.9%.

Job Projections for Customer Service Representatives: Nation vs. FL

Florida Annual Job Openings

The BLS estimates 35,700 annual job openings, and a total of 272,590 jobs for Florida Customer Service Representatives in 2026.

Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.

What do Customer Service Representatives Make in Florida?

In 2018 wages for Customer Service Representatives ranged from $21,220 to $49,160 with $31,260 being the median annual salary.

Broken down to an hourly rate, workers in this field made anywhere from $10.2 to $23.64. The median hourly rate was $15.03.

Workers in this field were paid a median of $14.34 an hour in 2017.

The hourly rate grew by $0.69.

The median salary in Florida is higher than the nationwide median salary.

Customer Service Representatives Earnings: FL vs. National Average

Top Florida Metros for Customer Service Representatives

The table below shows some of the metros in this state with the most Customer Service Representatives.

Metro Number Employed Annual Median Salary
Miami-Fort Lauderdale-West Palm Beach, FL 73,760 $32,440
Tampa-St. Petersburg-Clearwater, FL 52,010 $31,640
Orlando-Kissimmee-Sanford, FL 38,400 $30,660
Jacksonville, FL 23,280 $32,370
Cape Coral-Fort Myers, FL 6,650 $28,310
Pensacola-Ferry Pass-Brent, FL 6,280 $27,700
North Port-Sarasota-Bradenton, FL 5,860 $31,950
Lakeland-Winter Haven, FL 5,390 $30,630
Palm Bay-Melbourne-Titusville, FL 5,150 $28,200
Deltona-Daytona Beach-Ormond Beach, FL 3,720 $27,850
Port St. Lucie, FL 3,560 $29,580
Tallahassee, FL 3,150 $29,510
Gainesville, FL 2,660 $27,480
Panama City, FL 2,340 $24,310
Naples-Immokalee-Marco Island, FL 2,180 $32,900
Ocala, FL 2,150 $28,650
Crestview-Fort Walton Beach-Destin, FL 1,730 $29,440
Sebastian-Vero Beach, FL 910 $27,580
Punta Gorda, FL 620 $27,530
Homosassa Springs, FL 390 $27,640
Sebring, FL 380 $26,870
The Villages, FL 310 $29,790

Top States for Customer Service Representatives Employment

View the list below to see where most Customer Service Representatives work.

State Number Employed Annual Median Salary
Texas 282,940 $31,730
Florida 251,790 $31,260
California 207,100 $38,100
New York 159,010 $37,470
Pennsylvania 124,320 $34,780
Illinois 120,270 $35,080
Georgia 109,940 $32,500
Arizona 101,290 $32,450
Ohio 100,500 $33,650
North Carolina 94,420 $32,910
Michigan 90,310 $33,180
Wisconsin 72,200 $35,740
Virginia 71,380 $32,400
New Jersey 68,260 $37,520
Massachusetts 65,010 $40,230
Tennessee 60,960 $31,450
Minnesota 58,710 $37,670
Washington 58,300 $37,960
Indiana 56,030 $33,590
South Carolina 54,050 $30,030

Below are the states where Customer Service Representatives get paid the most:

State Annual Median Salary
District of Columbia $42,870
Massachusetts $40,230
Connecticut $38,660
California $38,100
Washington $37,960
Minnesota $37,670
New Jersey $37,520
New York $37,470
Rhode Island $37,300
Alaska $37,020

References

More about our data sources and methodologies.

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