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Customer Service Representatives in California

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Customer Service Representatives in California

Considering a career as a Customer Service Representative in California?

6.2% Jobs Projection
$38,100 Median Salary
29,340 Job Openings

You’re in luck! Jobs for Customer Service Representatives in California are projected to grow and these jobs tend to pay higher than average.

  • Projected employment for Customer Service Representatives in California is growing faster than average.

  • Customer Service Representatives in California earn lower salaries than the typical U.S. wage earner.

How Many Customer Service Representatives Work in California?

In 2018, there were 207,100 Customer Service Representatives working in the state.

There were 210,160 Customer Service Representatives employed in this state in 2017.

That’s a decline of 3,060 jobs between 2017 and 2018.

Customer Service Representatives in CA Employment Trend

The typical state has 34,750 Customer Service Representatives working in it, which means California has more Customer Service Representatives than average.

Customer Service Representatives in CA vs. the Average State

Job Projections for California

Jobs for Customer Service Representatives in this state are growing at a rate of 6.2% which is faster than the nationwide estimated projection of 4.9%.

Job Projections for Customer Service Representatives: Nation vs. CA

California Annual Job Openings

The BLS is projecting 29,340 annual Customer Service Representatives job openings in California, and 228,700 total jobs in the year 2026.

Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.

What do Customer Service Representatives Make in California?

In 2018 wages for Customer Service Representatives ranged from $25,900 to $63,150 with $38,100 being the median annual salary.

Broken down to an hourly rate, workers in this field made anywhere from $12.45 to $30.36. The median hourly rate was $18.32.

In 2017 the median pay for this field was $17.91 an hour.

The hourly rate grew by $0.41.

The median salary in California is higher than the nationwide median salary.

Customer Service Representatives Earnings: CA vs. National Average

Top California Metros for Customer Service Representatives

The table below shows some of the metros in this state with the most Customer Service Representatives.

Metro Number Employed Annual Median Salary
Los Angeles-Long Beach-Anaheim, CA 77,870 $37,390
San Francisco-Oakland-Hayward, CA 30,980 $45,310
San Diego-Carlsbad, CA 18,790 $36,030
Riverside-San Bernardino-Ontario, CA 17,320 $36,350
Sacramento–Roseville–Arden-Arcade, CA 12,990 $36,090
San Jose-Sunnyvale-Santa Clara, CA 12,890 $44,050
Fresno, CA 4,570 $29,760
Oxnard-Thousand Oaks-Ventura, CA 4,190 $36,270
Stockton-Lodi, CA 2,580 $36,570
Modesto, CA 2,250 $39,020
Santa Rosa, CA 1,880 $37,600
Bakersfield, CA 1,780 $29,480
Visalia-Porterville, CA 1,490 $35,110
Santa Maria-Santa Barbara, CA 1,430 $38,160
Chico, CA 1,220 $35,910
Vallejo-Fairfield, CA 1,190 $34,110
Salinas, CA 1,120 $36,710
Santa Cruz-Watsonville, CA 930 $39,850
Napa, CA 730 $41,130
Merced, CA 730 $34,240
Redding, CA 630 $33,350
San Luis Obispo-Paso Robles-Arroyo Grande, CA 580 $34,560
El Centro, CA 410 $32,440
Yuba City, CA 330 $35,060
Madera, CA 250 $31,580
Hanford-Corcoran, CA 220 $37,990

Top States for Customer Service Representatives Employment

The table below shows the states where most Customer Service Representatives work.

State Number Employed Annual Median Salary
Texas 282,940 $31,730
Florida 251,790 $31,260
California 207,100 $38,100
New York 159,010 $37,470
Pennsylvania 124,320 $34,780
Illinois 120,270 $35,080
Georgia 109,940 $32,500
Arizona 101,290 $32,450
Ohio 100,500 $33,650
North Carolina 94,420 $32,910
Michigan 90,310 $33,180
Wisconsin 72,200 $35,740
Virginia 71,380 $32,400
New Jersey 68,260 $37,520
Massachusetts 65,010 $40,230
Tennessee 60,960 $31,450
Minnesota 58,710 $37,670
Washington 58,300 $37,960
Indiana 56,030 $33,590
South Carolina 54,050 $30,030

Below are the states where Customer Service Representatives get paid the most:

State Annual Median Salary
District of Columbia $42,870
Massachusetts $40,230
Connecticut $38,660
California $38,100
Washington $37,960
Minnesota $37,670
New Jersey $37,520
New York $37,470
Rhode Island $37,300
Alaska $37,020

References

More about our data sources and methodologies.

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