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Customer Service Representatives in Indiana

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Customer Service Representatives in Indiana

Get the information you need to know about working as a Customer Service Representative.

4.9% Jobs Projection
$33,590 Median Salary
6,520 Job Openings

You’re in luck! Jobs for Customer Service Representatives in Indiana are projected to grow and these jobs tend to pay higher than average.

  • Projected employment for Customer Service Representatives in Indiana is growing slower than average.

  • Customer Service Representatives in Indiana earn lower salaries than the typical U.S. wage earner.

How Many Customer Service Representatives Work in Indiana?

In Indiana, there were 56,030 people working as Customer Service Representatives in the year 2018.

There were 52,910 Customer Service Representatives employed in this state in 2017.

That’s growth of 3,120 jobs between 2017 and 2018.

Customer Service Representatives in IN Employment Trend

The typical state has 34,750 Customer Service Representatives working in it, which means Indiana has more Customer Service Representatives than average.

Customer Service Representatives in IN vs. the Average State

Job Projections for Indiana

Jobs for Customer Service Representatives in this state are growing at a rate of 4.9% which is similar to nationwide projections.

Job Projections for Customer Service Representatives: Nation vs. IN

Indiana Annual Job Openings

The BLS estimates there will be 6,520 annual job openings, and 50,990 total jobs in 2026 for Customer Service Representatives in this state.

Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.

What do Customer Service Representatives Make in Indiana?

In 2018 wages for Customer Service Representatives ranged from $21,380 to $55,570 with $33,590 being the median annual salary.

Broken down to an hourly rate, workers in this field made anywhere from $10.28 to $26.71. The median hourly rate was $16.15.

In 2017 the median pay for this field was $15.77 an hour.

The hourly rate grew by $0.38.

The median salary in Indiana is higher than the nationwide median salary.

Customer Service Representatives Earnings: IN vs. National Average

Top Indiana Metros for Customer Service Representatives

The table below shows some of the metros in this state with the most Customer Service Representatives.

Metro Number Employed Annual Median Salary
Chicago-Naperville-Elgin, IL-IN-WI 95,850 $36,680
Indianapolis-Carmel-Anderson, IN 26,510 $34,800
Cincinnati, OH-KY-IN 23,830 $32,670
Louisville/Jefferson County, KY-IN 16,770 $33,640
Fort Wayne, IN 3,330 $35,380
Evansville, IN-KY 2,660 $30,080
South Bend-Mishawaka, IN-MI 2,430 $36,070
Elkhart-Goshen, IN 1,930 $38,830
Muncie, IN 1,420 $29,460
Lafayette-West Lafayette, IN 1,220 $28,670
Terre Haute, IN 990 $24,690
Columbus, IN 730 $34,200
Bloomington, IN 680 $27,810
Michigan City-La Porte, IN 660 $31,190
Kokomo, IN 330 $29,660

Top States for Customer Service Representatives Employment

The table below shows the states where most Customer Service Representatives work.

State Number Employed Annual Median Salary
Texas 282,940 $31,730
Florida 251,790 $31,260
California 207,100 $38,100
New York 159,010 $37,470
Pennsylvania 124,320 $34,780
Illinois 120,270 $35,080
Georgia 109,940 $32,500
Arizona 101,290 $32,450
Ohio 100,500 $33,650
North Carolina 94,420 $32,910
Michigan 90,310 $33,180
Wisconsin 72,200 $35,740
Virginia 71,380 $32,400
New Jersey 68,260 $37,520
Massachusetts 65,010 $40,230
Tennessee 60,960 $31,450
Minnesota 58,710 $37,670
Washington 58,300 $37,960
Indiana 56,030 $33,590
South Carolina 54,050 $30,030

Below are the states where Customer Service Representatives get paid the most:

State Annual Median Salary
District of Columbia $42,870
Massachusetts $40,230
Connecticut $38,660
California $38,100
Washington $37,960
Minnesota $37,670
New Jersey $37,520
New York $37,470
Rhode Island $37,300
Alaska $37,020

References

More about our data sources and methodologies.

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