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Cargo or Freight Agent

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What is a Cargo or Freight Agent?

Cargo or Freight Agent Example Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

A Day in the Life of a Cargo or Freight Agent

  • Assemble containers and crates used to transport items, such as machines or vehicles.
  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
  • Keep records of all goods shipped, received, and stored.
  • Maintain a supply of packing materials.

What a Cargo or Freight Agent Should Know

These are the skills Cargo and Freight Agents say are the most useful in their careers:

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Air Export Coordinator
  • Intermodal Dispatcher
  • Freight Clerk
  • Drop Shipment Clerk
  • Freight Booker

Is There Job Demand for Cargo and Freight Agents?

In the United States, there were 89,800 jobs for Cargo or Freight Agent in 2016. New jobs are being produced at a rate of 10.4% which is above the national average. The Bureau of Labor Statistics predicts 9,300 new jobs for Cargo or Freight Agent by 2026. The BLS estimates 8,600 yearly job openings in this field.

Forecasted Number of Jobs for Cargo and Freight Agents in U.S.

The states with the most job growth for Cargo or Freight Agent are Utah, Georgia, and New Jersey. Watch out if you plan on working in Ohio, Tennessee, or Oklahoma. These states have the worst job growth for this type of profession.

Cargo or Freight Agent Average Salary

The average yearly salary of a Cargo or Freight Agent ranges between $25,970 and $66,920.

Salary Ranges for Cargo and Freight Agents

Cargo and Freight Agents who work in New Jersey, South Dakota, or New Hampshire, make the highest salaries.

How much do Cargo and Freight Agents make in different U.S. states?

State Annual Mean Salary
Alabama $51,330
Alaska $39,620
Arizona $43,420
Arkansas $53,310
California $45,830
Colorado $47,350
Delaware $42,790
Florida $40,810
Georgia $44,560
Hawaii $39,920
Idaho $49,710
Illinois $44,760
Indiana $43,210
Iowa $42,470
Kansas $45,880
Kentucky $42,390
Louisiana $42,950
Maine $49,190
Maryland $42,820
Massachusetts $44,840
Michigan $45,460
Minnesota $50,120
Mississippi $43,340
Missouri $47,000
Montana $46,230
Nebraska $52,610
Nevada $41,400
New Hampshire $50,220
New Jersey $56,470
New Mexico $49,740
New York $45,310
North Carolina $45,060
North Dakota $41,100
Ohio $43,890
Oklahoma $46,040
Oregon $53,400
Pennsylvania $46,150
South Carolina $44,170
South Dakota $52,230
Tennessee $43,530
Texas $45,890
Utah $42,470
Vermont $38,040
Virginia $48,660
Washington $54,600
West Virginia $37,750
Wisconsin $39,710
Wyoming $44,340

What Tools do Cargo and Freight Agents Use?

Below is a list of the types of tools and technologies that Cargo and Freight Agents may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Web browser software
  • Email software
  • Word processing software
  • SAP
  • Spreadsheet software
  • Database software
  • Corel WordPerfect Office Suite
  • Transportation management software

Becoming a Cargo or Freight Agent

Learn what Cargo or Freight Agent education requirements there are.

Cargo or Freight Agent Degree Level

How Long Does it Take to Become a Cargo or Freight Agent?

Cargo or Freight Agent Work Experience

Where Cargo and Freight Agents Are Employed

Cargo or Freight Agent Sectors

Cargo and Freight Agents work in the following industries:

Cargo or Freight Agent Industries

Other Jobs You May be Interested In

Those thinking about becoming a Cargo or Freight Agent might also be interested in the following careers:

Are you already one of the many Cargo or Freight Agent in the United States? If you’re thinking about changing careers, these fields are worth exploring:


Image Credit: Jace Armstrong via public domain

More about our data sources and methodologies.

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