What Does it Take to Be a Cargo or Freight Agent?
Job Description & Duties Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Cargo or Freight Agent Responsibilities
- Track delivery progress of shipments.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
- Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
- Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
- Arrange insurance coverage for goods.
Skills Needed to be a Cargo or Freight Agent
When polled, Cargo and Freight Agents say the following skills are most frequently used in their jobs:
Speaking: Talking to others to convey information effectively.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation: Actively looking for ways to help people.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Types of Cargo or Freight Agent Jobs
- Import Dispatcher
- Operations Manager/Coordinator
- Route Agent
- Operation Agent
- Traffic Agent
Job Demand for Cargo and Freight Agents
In 2016, there was an estimated number of 89,800 jobs in the United States for Cargo or Freight Agent. New jobs are being produced at a rate of 10.4% which is above the national average. The Bureau of Labor Statistics predicts 9,300 new jobs for Cargo or Freight Agent by 2026. The BLS estimates 8,600 yearly job openings in this field.
The states with the most job growth for Cargo or Freight Agent are Utah, Georgia, and New Jersey. Watch out if you plan on working in Ohio, Tennessee, or Oklahoma. These states have the worst job growth for this type of profession.
Do Cargo and Freight Agents Make A Lot Of Money?
The salary for Cargo and Freight Agents ranges between about $25,970 and $66,920 a year.
Cargo and Freight Agents who work in New Jersey, South Dakota, or New Hampshire, make the highest salaries.
Below is a list of the median annual salaries for Cargo and Freight Agents in different U.S. states.
|State||Annual Mean Salary|
Tools & Technologies Used by Cargo and Freight Agents
Below is a list of the types of tools and technologies that Cargo and Freight Agents may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Email software
- Word processing software
- Spreadsheet software
- Database software
- Corel WordPerfect Office Suite
- Transportation management software
How do I Become a Cargo or Freight Agent?
Individuals working as a Cargo or Freight Agent have obtained the following education levels:
How many years of work experience do I need?
Where Cargo and Freight Agents Work
The table below shows the approximate number of Cargo and Freight Agents employed by various industries.
You May Also Be Interested In…
Those interested in being a Cargo or Freight Agent may also be interested in:
Are you already one of the many Cargo or Freight Agent in the United States? If you’re thinking about changing careers, these fields are worth exploring:
More about our data sources and methodologies.
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