Customer Service Representatives in Rhode Island
Is Rhode Island a good place for you to work as a Customer Service Representative?
You’re in luck! Jobs for Customer Service Representatives in Rhode Island are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in Rhode Island is growing slower than average.
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Customer Service Representatives in Rhode Island earn lower salaries than the typical U.S. wage earner.
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How Many Customer Service Representatives Work in Rhode Island?
In 2018, there were 8,820 Customer Service Representatives working in the state.
There were 9,450 Customer Service Representatives employed in this state in 2017.
That’s a decline of 630 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means Rhode Island has fewer Customer Service Representatives than average.
Job Projections for Rhode Island
Jobs for Customer Service Representatives in this state are growing at a rate of 3.8% which is slower than the nationwide estimated projection of 4.9%.
Rhode Island Annual Job Openings
The BLS estimates 1,310 annual job openings, and a total of 10,260 jobs for Rhode Island Customer Service Representatives in 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in Rhode Island?
In 2018 wages for Customer Service Representatives ranged from $24,010 to $57,960 with $37,300 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $11.54 to $27.86. The median hourly rate was $17.93.
Workers in this field were paid a median of $17.62 an hour in 2017.
The hourly rate grew by $0.31.
The median salary in Rhode Island is higher than the nationwide median salary.
Top Rhode Island Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Providence-Warwick, RI-MA | 10,260 | $36,960 |
| Norwich-New London-Westerly, CT-RI | 1,390 | $34,170 |
Top States for Customer Service Representatives Employment
The table below shows the states where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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