Customer Service Representatives in Kentucky
Get the information you need to know about working as a Customer Service Representative.
You’re in luck! Jobs for Customer Service Representatives in Kentucky are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in Kentucky is growing faster than average.
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Customer Service Representatives in Kentucky earn lower salaries than the typical U.S. wage earner.
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How Many Customer Service Representatives Work in Kentucky?
There were approximately 42,300 workers employed as Customer Service Representatives in this state in 2018.
There were 36,890 Customer Service Representatives employed in this state in 2017.
That’s growth of 5,410 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means Kentucky has more Customer Service Representatives than average.
Job Projections for Kentucky
Jobs for Customer Service Representatives in this state are growing at a rate of 7.1% which is faster than the nationwide estimated projection of 4.9%.
Kentucky Annual Job Openings
The BLS estimates 4,890 annual job openings, and a total of 37,990 jobs for Kentucky Customer Service Representatives in 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in Kentucky?
In 2018 wages for Customer Service Representatives ranged from $19,850 to $49,450 with $29,560 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $9.54 to $23.77. The median hourly rate was $14.21.
In 2017 the median pay for this field was $14.09 an hour.
The hourly rate grew by $0.12.
The median salary in Kentucky is higher than the nationwide median salary.
Top Kentucky Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Cincinnati, OH-KY-IN | 23,830 | $32,670 |
| Louisville/Jefferson County, KY-IN | 16,770 | $33,640 |
| Lexington-Fayette, KY | 7,080 | $28,360 |
| Huntington-Ashland, WV-KY-OH | 2,810 | $27,020 |
| Clarksville, TN-KY | 2,700 | $23,740 |
| Evansville, IN-KY | 2,660 | $30,080 |
| Elizabethtown-Fort Knox, KY | 1,260 | $29,040 |
| Bowling Green, KY | 1,090 | $27,930 |
| Owensboro, KY | 960 | $27,300 |
Top States for Customer Service Representatives Employment
View the list below to see where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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