Customer Service Representatives in Connecticut
Is Connecticut a good place for you to work as a Customer Service Representative?
You’re in luck! Jobs for Customer Service Representatives in Connecticut are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in Connecticut is growing slower than average.
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Customer Service Representatives in Connecticut earn lower salaries than the typical U.S. wage earner.
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How Many Customer Service Representatives Work in Connecticut?
In 2018, there were 30,950 Customer Service Representatives working in the state.
There were 31,180 Customer Service Representatives employed in this state in 2017.
That’s a decline of 230 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means Connecticut has fewer Customer Service Representatives than average.
Job Projections for Connecticut
Jobs for Customer Service Representatives in this state are growing at a rate of 2.1% which is slower than the nationwide estimated projection of 4.9%.
Connecticut Annual Job Openings
The BLS is projecting 4,190 annual Customer Service Representatives job openings in Connecticut, and 33,020 total jobs in the year 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in Connecticut?
In 2018 wages for Customer Service Representatives ranged from $24,030 to $62,180 with $38,660 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $11.55 to $29.89. The median hourly rate was $18.59.
Workers in this field were paid a median of $18.23 an hour in 2017.
The hourly rate grew by $0.36.
The median salary in Connecticut is higher than the nationwide median salary.
Top Connecticut Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Hartford-West Hartford-East Hartford, CT | 12,470 | $38,640 |
| Bridgeport-Stamford-Norwalk, CT | 7,680 | $41,000 |
| Worcester, MA-CT | 6,090 | $37,060 |
| Springfield, MA-CT | 5,640 | $36,360 |
| New Haven, CT | 5,120 | $37,390 |
| Norwich-New London-Westerly, CT-RI | 1,390 | $34,170 |
| Danbury, CT | 1,350 | $42,010 |
| Waterbury, CT | 830 | $38,220 |
Top States for Customer Service Representatives Employment
View the list below to see where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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