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Social and Human Service Assistants

Social and Human Service Assistants: Career Profile

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

What Do Social and Human Service Assistants Perform?

Typical responsibilities of social and human service assistants span:

  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
  • Develop and implement behavioral management and care plans for clients.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Submit reports and review reports or problems with superior.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.

Skills and Knowledge

Successful social and human service assistants rely on a mix of skills and domain knowledge.

Key Skills

The competencies most important for this role, rated on an importance scale of 0 to 5:

Social Perceptiveness  4.0 / 5
0
5
Speaking  4.0 / 5
0
5
Active Listening  4.0 / 5
0
5
Service Orientation  3.9 / 5
0
5
Reading Comprehension  3.8 / 5
0
5
Coordination  3.8 / 5
0
5

Top Knowledge Areas

Customer and Personal Service  4.5 / 5
0
5
Psychology  4.3 / 5
0
5
Therapy and Counseling  3.9 / 5
0
5
English Language  3.7 / 5
0
5
Administrative  3.3 / 5
0
5
Sociology and Anthropology  3.3 / 5
0
5

Types of Social and Human Service Assistants Jobs

This career also goes by job titles like:

  • Addictions Counselor Assistant
  • Advocate
  • Case Aide
  • Case Management Assistant
  • Case Management Coordinator
  • Case Work Aide
  • Certified Peer Specialist
  • Child Advocate

Employment and Demand

There are roughly 231,978 social and human service assistants working in the United States today. This occupation is expected to grow by +9.5% over the projection horizon.

Forecasted number of jobs for Social and Human Service Assistants

How Much Do Social and Human Service Assistants Make?

Statistic Value
Annual median $69,957
Hourly median $33.63
10th percentile $40,633
25th percentile $55,295
75th percentile $84,619
90th percentile $99,280

Wages vary widely based on experience, location, and industry.

Salary ranges for Social and Human Service Assistants

Social and Human Service Assistants Salary by State

State Annual median salary
District of Columbia $57,210
California $51,780
Washington $49,940
New Jersey $49,000
Minnesota $48,860
Oregon $48,660
Rhode Island $47,620
Massachusetts $47,280
North Dakota $47,010
Colorado $46,730
Wisconsin $46,420
Vermont $46,370
Maine $46,320
Alaska $46,210
New York $46,210
Idaho $46,060
New Hampshire $45,910
Illinois $45,700
Maryland $45,280
Connecticut $45,090
New Mexico $44,980
Texas $44,030
Pennsylvania $43,340
Virginia $43,190
Hawaii $43,040
Wyoming $42,870
Florida $42,790
Arizona $41,150
Indiana $41,130
Delaware $40,870
Kansas $40,540
Utah $40,500
North Carolina $40,470
Iowa $40,300
Nevada $39,240
Ohio $38,860
Missouri $38,740
Tennessee $38,710
Michigan $38,530
Nebraska $37,990
West Virginia $37,860
South Dakota $37,750
Oklahoma $37,450
South Carolina $37,430
Arkansas $37,340
Georgia $37,200
Montana $36,910
Virgin Islands $36,840
Kentucky $36,560
Alabama $34,040
Louisiana $33,520
Puerto Rico $31,540
Guam $31,300
Mississippi $28,900

Where Social and Human Service Assistants Earn the Most

Compensation for social and human service assistants shift depending on where you work. The following regions pay the most:

Region Median annual wage Share of U.S. jobs Location quotient
Far Western US $50,502 19.2% 1.24
New England $46,382 7.5% 1.73
Middle Atlantic $46,015 20.7% 1.40
Plains States $43,254 7.3% 1.18
Rocky Mountains $43,135 3.9% 1.12
Southwest $43,053 7.9% 0.66
Great Lakes $42,263 14.6% 1.08
Southeast $39,395 17.5% 0.75

Where the Jobs Cluster

Metro area State Median annual wage Employment
Amherst Town-Northampton, MA MA $59,900 640
San Jose-Sunnyvale-Santa Clara, CA CA $59,230 2,160
Modesto, CA CA $57,330 820
San Francisco-Oakland-Fremont, CA CA $57,220 7,540
Eau Claire, WI WI $56,990 350
Santa Rosa-Petaluma, CA CA $56,700 670
Napa, CA CA $55,470 230
Santa Maria-Santa Barbara, CA CA $54,170 740

Industry Breakdown

The largest employers of social and human service assistants work in these industries:

Industry Employment Median annual wage
Health Care and Social Assistance 277,510 $43,830
Other Services (except Public Administration) 29,220 $46,260
Educational Services 16,980 $43,440
Management of Companies and Enterprises 6,510 $48,290
Administrative and Support and Waste Management and Remediation Services 3,560 $45,100
Professional, Scientific, and Technical Services 1,810 $45,210
Real Estate and Rental and Leasing 1,500 $47,530
Arts, Entertainment, and Recreation 250 $34,930
Social and Human Service Assistants sectors

Below are examples of industries where social and human service assistants work:

Social and Human Service Assistants industries

Tech Stack

  • Medical software: MEDITECH software (hot technology)
  • Data base user interface and query software: Microsoft Access (hot technology)
  • Spreadsheet software: Microsoft Excel (hot technology)
  • Office suite software: Microsoft Office software (hot technology)
  • Electronic mail software: Microsoft Outlook (hot technology)
  • Presentation software: Microsoft PowerPoint (hot technology)
  • Word processing software: Microsoft Word (hot technology)

Work Environment

The work environment for social and human service assistants tends to involve the following characteristics:

  • Face-to-Face Discussions with Individuals and Within Teams
  • Contact With Others
  • E-Mail
  • Telephone Conversations
  • Work With or Contribute to a Work Group or Team

Getting Started in This Career

Most social and human service assistants positions require a bachelor’s degree as the typical entry-level education. This career aligns with Considerable Preparation Needed (Job Zone 4), signaling the level of preparation typically expected.

Other Careers to Consider

Similar Occupations

Degree Programs

Aspiring social and human service assistants typically earn programs in:

Public Administration and Social Service Professions

1 programs across 1 majors

Family and Consumer Sciences/Human Sciences

1 programs across 1 majors

Sources

Data on this page comes from the following authoritative sources:

  • U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
  • BLS Employment Projections for total employment and growth forecasts.
  • O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.

SOC code: 21-1093.00 (Social and Human Service Assistants).

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