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Computer, Automated Teller, and Office Machine Repairers

Computer, Automated Teller, and Office Machine Repairers: Career Profile

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

What Tasks Do Computer, Automated Teller, and Office Machine Repairers Do?

The core tasks performed by computer, automated teller, and office machine repairers cover:

  • Reassemble machines after making repairs or replacing parts.
  • Converse with customers to determine details of equipment problems.
  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Align, adjust, or calibrate equipment according to specifications.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Maintain parts inventories and order any additional parts needed for repairs.

What Computer, Automated Teller, and Office Machine Repairers Need to Know

Effective computer, automated teller, and office machine repairers combine a mix of skills and domain knowledge.

Key Skills

The abilities most important for this role, rated on an importance scale of 0 to 5:

Repairing  3.6 / 5
0
5
Active Listening  3.6 / 5
0
5
Critical Thinking  3.5 / 5
0
5
Complex Problem Solving  3.4 / 5
0
5
Troubleshooting  3.4 / 5
0
5
Speaking  3.2 / 5
0
5

Top Knowledge Areas

Computers and Electronics  4.3 / 5
0
5
Customer and Personal Service  4.0 / 5
0
5
Mechanical  3.6 / 5
0
5
Engineering and Technology  3.1 / 5
0
5
English Language  3.0 / 5
0
5
Education and Training  2.4 / 5
0
5

Common job titles for this role include:

  • ATM Servicer (Automated Teller Machine Servicer)
  • ATM Technician (Automated Teller Machine Technician)
  • Accounting Machine Mechanic
  • Adding Machine Mechanic
  • Assembly Technician
  • Bookkeeping Machine Mechanic
  • Break/Fix Tech (Break/Fix Technician)
  • Business Machine Mechanic

How Many Computer, Automated Teller, and Office Machine Repairers Are There?

The U.S. employs around 414,976 computer, automated teller, and office machine repairers working in the United States today. This occupation is expected to grow by +7.9% over the projection horizon.

Forecasted number of jobs for Computer, Automated Teller, and Office Machine Repairers

Salary for Computer, Automated Teller, and Office Machine Repairers

Statistic Value
Annual median $77,621
Hourly median $37.32
10th percentile $49,555
25th percentile $63,588
75th percentile $91,654
90th percentile $105,687

Wages vary widely based on experience, location, and industry.

Salary ranges for Computer, Automated Teller, and Office Machine Repairers

Computer, Automated Teller, and Office Machine Repairers Salary by State

State Annual median salary
New York $60,220
Colorado $60,170
New Jersey $59,410
New Hampshire $59,320
North Dakota $58,120
Maine $58,040
Alaska $57,160
Vermont $55,850
Washington $55,650
Montana $55,100
South Dakota $54,760
Maryland $49,610
Iowa $49,580
Nebraska $49,280
Minnesota $49,060
Delaware $48,550
Kentucky $48,410
Hawaii $48,080
Ohio $48,080
California $47,900
Massachusetts $47,530
Oregon $47,440
Indiana $47,120
Connecticut $46,890
Wyoming $46,650
Pennsylvania $46,360
Louisiana $46,350
Illinois $46,260
Virginia $45,880
Alabama $45,750
Oklahoma $45,630
North Carolina $45,410
Utah $45,310
Arkansas $44,990
Texas $44,610
Michigan $44,280
Florida $44,020
Rhode Island $43,160
Mississippi $42,950
Wisconsin $42,930
Tennessee $42,710
New Mexico $42,320
Kansas $41,600
Arizona $41,480
Nevada $40,750
Missouri $39,820
Idaho $39,310
South Carolina $39,170
Georgia $38,750
West Virginia $38,510
Puerto Rico $30,910
Guam $28,930

Where Computer, Automated Teller, and Office Machine Repairers Earn the Most

Pay for computer, automated teller, and office machine repairers shift depending on where you work. Top regions by median wage:

Region Median annual wage Share of U.S. jobs Location quotient
Middle Atlantic $55,787 15.6% 1.08
Rocky Mountains $52,209 3.6% 0.91
New England $50,979 3.1% 0.74
Far Western US $48,842 15.2% 0.91
Plains States $47,057 6.6% 1.06
Great Lakes $46,308 15.5% 1.17
Southwest $44,296 13.1% 1.07
Southeast $43,813 26.9% 1.14

Where the Jobs Cluster

Metro area State Median annual wage Employment
Portland-South Portland, ME ME $64,450 120
Colorado Springs, CO CO $63,540
New York-Newark-Jersey City, NY-NJ NY $62,520 5,170
Boulder, CO CO $62,070 160
Fort Collins-Loveland, CO CO $61,050 70
Billings, MT MT $60,520 70
Manchester-Nashua, NH NH $60,170 140
Trenton-Princeton, NJ NJ $59,530 120

Industry Breakdown

Most computer, automated teller, and office machine repairers work in these industries:

Industry Employment Median annual wage
Retail Trade 25,460 $39,770
Wholesale Trade 21,520 $51,170
Other Services (except Public Administration) 11,400 $42,310
Professional, Scientific, and Technical Services 4,090 $49,750
Administrative and Support and Waste Management and Remediation Services 2,890 $50,520
Manufacturing 1,460 $54,690
Educational Services 1,220 $58,840
Construction 1,150 $52,230
Computer, Automated Teller, and Office Machine Repairers sectors

Below are examples of industries where computer, automated teller, and office machine repairers work:

Computer, Automated Teller, and Office Machine Repairers industries

Tech Stack

  • Document management software: Adobe Acrobat (hot technology)
  • Enterprise application integration software: Extensible markup language XML (hot technology)
  • Web platform development software: Hypertext markup language HTML (hot technology)
  • Web platform development software: JavaScript (hot technology)
  • Operating system software: Linux (hot technology)
  • Data base user interface and query software: Microsoft Access (hot technology)
  • Internet directory services software: Microsoft Active Directory (hot technology)
  • Web platform development software: Microsoft Active Server Pages ASP (hot technology)
  • Spreadsheet software: Microsoft Excel (hot technology)
  • Office suite software: Microsoft Office software (hot technology)
  • Electronic mail software: Microsoft Outlook (hot technology)
  • Presentation software: Microsoft PowerPoint (hot technology)

Work Environment

The on-the-job environment of computer, automated teller, and office machine repairers reflects the following characteristics:

  • Telephone Conversations
  • Freedom to Make Decisions
  • E-Mail
  • Indoors, Environmentally Controlled
  • Determine Tasks, Priorities and Goals

Getting Started in This Career

Most computer, automated teller, and office machine repairers positions require an associate’s degree as the typical entry-level education. This occupation sits in Medium Preparation Needed (Job Zone 3), indicating the level of preparation typically expected.

Similar Occupations

Degree Programs

Future computer, automated teller, and office machine repairers commonly pursue programs in:

Mechanic and Repair Technologies/Technicians

2 programs across 1 majors

Sources

Statistics shown above are sourced from the following authoritative sources:

  • U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
  • BLS Employment Projections for total employment and growth forecasts.
  • O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.

SOC code: 49-2011.00 (Computer, Automated Teller, and Office Machine Repairers).

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