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Medical Office Administration

Types of Degrees Medical Office Administration Majors Are Earning

Those studying Medical Office Administration may pursue degrees at several award levels.

Award Level	Graduates
Certificate	509
Associate’s Degree	1,014
Bachelor’s Degree	20
Master’s Degree	1,350

What Medical Office Administration Majors Need to Know

Studies in Medical Office Administration build a specific mix of knowledge, skills, and abilities — derived from O*NET surveys of workers in occupations that Medical Office Administration graduates commonly enter.

Knowledge Areas

According to O*NET, a major in Medical Office Administration emphasizes the following knowledge areas:

• Administration and Management — Importance 4.5 / 5; level 4.1 / 7.
• Customer and Personal Service — Importance 4.2 / 5; level 4.9 / 7.
• English Language — Importance 3.7 / 5; level 3.8 / 7.
• Administrative — Importance 3.7 / 5; level 5.0 / 7.
• Computers and Electronics — Importance 3.3 / 5; level 4.2 / 7.

^{Importance is rated 1–5; level is 1–7. Source: ONET Online — weighted across related occupations.*}

Skills

Skills developed in a Medical Office Administration program reflects the day-to-day work of related occupations:

• Active Listening — Importance 4 / 5; level 3.9 / 7.
• Social Perceptiveness — Importance 4 / 5; level 3.9 / 7.
• Coordination — Importance 4 / 5; level 3.8 / 7.
• Speaking — Importance 4 / 5; level 4 / 7.
• Reading Comprehension — Importance 4 / 5; level 3.8 / 7.

Abilities

Abilities most relevant to Medical Office Administration careers — again drawn from O*NET surveys of related occupations:

• Oral Comprehension — Importance 4.1 / 5; level 4 / 7.
• Oral Expression — Importance 4 / 5; level 4 / 7.
• Written Comprehension — Importance 4 / 5; level 4 / 7.
• Speech Recognition — Importance 3.9 / 5; level 3.5 / 7.
• Written Expression — Importance 3.9 / 5; level 4 / 7.

Common Job Activities

Day-to-day, Medical Office Administration graduates report doing:

Activity	Frequency / Importance
Working with Computers	4.5 / 7
Getting Information	4.3 / 7
Making Decisions and Solving Problems	4.2 / 7
Processing Information	4.2 / 7
Communicating with Supervisors, Peers, or Subordinates	4.2 / 7
Documenting/Recording Information	4.0 / 7
Analyzing Data or Information	4.0 / 7
Coaching and Developing Others	4.0 / 7
Identifying Objects, Actions, and Events	4.0 / 7
Evaluating Information to Determine Compliance with Standards	4.0 / 7

Technology Skills Used on the Job

Most frequently-cited tools used by Medical Office Administration professionals:

Tool / Software	Category	In-Demand
YouTube	Video creation and editing software	—
IBM Domino	Communications server software	—
Oracle Taleo	Human resources software	—
LogMeIn GoToMeeting	Video conferencing software	—
FileMaker Pro	Data base user interface and query software	—
Contract management software	Project management software	—
ADP Workforce Now	Human resources software	—
SAP Business Objects	Enterprise resource planning ERP software	—
Microsoft Excel	Spreadsheet software	✓
Microsoft Publisher	Desktop publishing software	—
Healthcare common procedure coding system HCPCS	Medical software	—
Microsoft Access	Data base user interface and query software	—

^{Source: ONET Online technology skills, weighted across related occupations.*}

Sample Job Titles

Real job postings for Medical Office Administration graduates include:

• Client Success Manager
• Mail Supervisor
• Data Entry Supervisor
• Accounting Director
• Safety Deposit Supervisor
• Accounting Administrator
• Office Supervisor
• Billing Administrator
• Telegraphic Typewriter Operators Supervisor
• Support Manager
• Animal Hospital Office Supervisor
• Telephone Information Supervisor
• Hospital Admissions Officer
• Force Adjustment Supervisor
• Clerical Supervisor

Education Typically Required

Across the occupations open to Medical Office Administration graduates, the typical level of education actually held by current workers is distributed as:

Education Level	Share of Workers
Bachelor’s degree	45.2%
High school diploma or equivalent	23.2%
Some college courses	20.0%
Associate’s degree (or other 2-year)	9.6%
Master’s degree	1.3%
Postsecondary certificate	0.6%

^{Source: ONET Online education / training / experience requirements.*}

Who Is Earning a Degree in Medical Office Administration?

Gender Distribution

This field skews predominantly female, with women earning 95.7% of Medical Office Administration degrees.

Gender	Graduates	Share
Women	2,775	95.7%
Men	125	4.3%

Racial-Ethnic Diversity

At the national level, the racial-ethnic distribution of Medical Office Administration graduates is as follows:

Race / Ethnicity	Graduates	Share
White	1,291	44.5%
Asian	104	3.6%
Hispanic or Latino	388	13.4%
Black or African American	894	30.8%
American Indian / Alaska Native	55	1.9%
Native Hawaiian / Pacific Islander	14	0.5%
Two or More Races	68	2.3%
Race Unknown	64	2.2%
International Students	22	0.8%

^{See minority definition below.}

How Much Do Medical Office Administration Graduates Earn?

The U.S. Department of Education tracks median earnings of Medical Office Administration graduates 1, 4, and 5 years after completion. Wages typically rise steadily as graduates gain experience and move into mid-career roles.

Years Out	Median Earnings
1 year	$36,041
4 years	$36,054
5 years	$40,847

By year 5 out, median earnings rise to $40,847 — roughly 13% above the 1-year mark.

^{Source: U.S. Department of Education College Scorecard, field-of-study earnings tracker.}

Online Medical Office Administration Programs

Fully online options are documented by IPEDS for Medical Office Administration. The table below shows how many graduates earned at least some of their coursework online (Distance-Ed Available) versus completing the entire program online (Distance-Ed Only).

Award Level	Distance-Ed Available	Distance-Ed Only
Associate’s	30	22
Bachelor’s	1	0

^{Distance-Ed Only = degrees completed entirely online; Distance-Ed Available = degrees including at least some online coursework. Source: IPEDS Completions by Distance Education status.}

Is a Degree in Medical Office Administration Worth It?

On the earnings side, the federal earnings tracker, Medical Office Administration graduates earn a median of $36,054 four years after completion — about 5% below the national median for workers with only a high school diploma (~$38,000). On earnings alone, this program does not show an income premium over the baseline; non-financial outcomes (career interests, certification requirements, advancement potential) are typically the stronger argument for fields in this range.

^{ROI estimate compares the program’s 4-yr median earnings against the 2023 BLS CPS median earnings for high-school-only workers. Source: U.S. Department of Education College Scorecard + BLS Current Population Survey.}

Related Programs

You may also be interested in these closely related fields of study:

Program	CIP Code
Health and Medical Administrative Services	51.07
Clinical Research Coordinator	51.0719
Disease Registry Data Management	51.0721
Health and Medical Administrative Services, Other	51.0799
Health Information/Medical Records Administration/Administrator	51.0706
Health Information/Medical Records Technology/Technician	51.0707
Health Unit Coordinator/Ward Clerk	51.0703
Health Unit Manager/Ward Supervisor	51.0704
Health/Health Care Administration/Management	51.0701
Health/Medical Claims Examiner	51.0715
Healthcare Information Privacy Assurance and Security	51.0723
Healthcare Innovation	51.0722

References

The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students and international students. This number is then divided by the total number of students to obtain the racial-ethnic minorities percentage.

• College Factual
• National Center for Education Statistics (IPEDS)
• O*NET Online
• U.S. Bureau of Labor Statistics
• U.S. Department of Education College Scorecard

More about our data sources and methodologies.