All About Transportation Attendants
Career Description Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
What Do Transportation Attendants Do On a Daily Basis?
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Adjust window shades or seat cushions at the request of passengers.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Explain and demonstrate safety procedures and safety equipment use.
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Qualities of a Transportation Attendant
Transportation Attendants state the following job skills are important in their day-to-day work.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Persuasion: Persuading others to change their minds or behavior.
Related Job Titles for this Occupation:
- Airport Attendant
- Purser
- Passenger Service Representative
- Fare Enforcement Officer
- Bus Steward
Job Outlook for Transportation Attendants
In the United States, there were 18,500 jobs for Transportation Attendant in 2016. New jobs are being produced at a rate of 8.1% which is above the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Transportation Attendant by 2026. The BLS estimates 2,700 yearly job openings in this field.
The states with the most job growth for Transportation Attendant are Washington, Michigan, and Nevada. Watch out if you plan on working in New Jersey, Tennessee, or South Carolina. These states have the worst job growth for this type of profession.
Transportation Attendant Salary
Transportation Attendants make between $19,690 and $46,060 a year.
Transportation Attendants who work in Alaska, District of Columbia, or California, make the highest salaries.
Below is a list of the median annual salaries for Transportation Attendants in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alaska | $43,160 |
| Arizona | $27,700 |
| Arkansas | $23,930 |
| California | $38,420 |
| Connecticut | $28,230 |
| District of Columbia | $41,130 |
| Florida | $25,320 |
| Georgia | $23,160 |
| Hawaii | $29,660 |
| Idaho | $26,650 |
| Illinois | $24,990 |
| Indiana | $29,340 |
| Iowa | $27,770 |
| Kansas | $23,340 |
| Louisiana | $24,280 |
| Maryland | $25,900 |
| Massachusetts | $33,480 |
| Michigan | $26,310 |
| Minnesota | $37,350 |
| Missouri | $30,830 |
| Nebraska | $29,330 |
| Nevada | $31,440 |
| New Hampshire | $24,770 |
| New Jersey | $26,360 |
| New York | $27,590 |
| North Carolina | $22,030 |
| Ohio | $29,810 |
| Oklahoma | $24,420 |
| Oregon | $40,420 |
| Pennsylvania | $26,790 |
| South Carolina | $30,250 |
| Tennessee | $23,640 |
| Texas | $21,070 |
| Utah | $27,040 |
| Virginia | $27,870 |
| Washington | $36,100 |
What Tools & Technology do Transportation Attendants Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Transportation Attendants:
- Microsoft Word
- Microsoft Office
- Data entry software
- Email software
- Microsoft Windows
- Appointment scheduling software
- Time tracking software
How to Become a Transportation Attendant
Are there Transportation Attendants education requirements?
How many years of work experience do I need?
Where Transportation Attendants Work
The table below shows some of the most common industries where those employed in this career field work.
You May Also Be Interested In…
Those interested in being a Transportation Attendant may also be interested in:
Those who work as a Transportation Attendant sometimes switch careers to one of these choices:
References:
More about our data sources and methodologies.
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