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Office Clerk

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What is an Office Clerk?

Office Clerk Example Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Life As an Office Clerk

  • Troubleshoot problems involving office equipment, such as computer hardware and software.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Count, weigh, measure, or organize materials.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Answer telephones, direct calls, and take messages.

What Every Office Clerk Should Know

When polled, Office Clerks say the following skills are most frequently used in their jobs:

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

  • Office Clerk
  • Blood Bank Credit Clerk
  • Desk Clerk
  • Telegraph Service Clerk
  • Loan Assistant

Office Clerk Employment Estimates

In the United States, there were 3,117,700 jobs for Office Clerk in 2016. There is little to no growth in job opportunities for Office Clerk. The BLS estimates 356,200 yearly job openings in this field.

Forecasted Number of Jobs for Office Clerks in U.S.

The states with the most job growth for Office Clerk are Utah, Colorado, and Washington. Watch out if you plan on working in Maine, Vermont, or Mississippi. These states have the worst job growth for this type of profession.

How Much Does an Office Clerk Make?

The average yearly salary of an Office Clerk ranges between $20,470 and $53,510.

Salary Ranges for Office Clerks

Office Clerks who work in Alaska, District of Columbia, or Colorado, make the highest salaries.

How much do Office Clerks make in each U.S. state?

State Annual Mean Salary
Alabama $25,800
Alaska $46,250
Arizona $37,730
Arkansas $30,020
California $38,060
Colorado $40,840
Connecticut $38,340
Delaware $30,370
District of Columbia $45,140
Florida $32,920
Georgia $30,590
Hawaii $34,050
Idaho $31,520
Illinois $37,220
Indiana $33,510
Iowa $35,130
Kansas $29,360
Kentucky $29,520
Louisiana $25,460
Maine $34,340
Maryland $35,350
Massachusetts $40,190
Michigan $35,410
Minnesota $37,820
Mississippi $28,290
Missouri $32,600
Montana $33,350
Nebraska $30,880
Nevada $36,690
New Hampshire $40,040
New Jersey $35,450
New Mexico $25,460
New York $35,410
North Carolina $32,270
North Dakota $39,950
Ohio $35,060
Oklahoma $28,510
Oregon $36,700
Pennsylvania $35,460
Rhode Island $37,930
South Carolina $27,810
South Dakota $26,210
Tennessee $34,140
Texas $36,210
Utah $32,950
Vermont $34,900
Virginia $34,940
Washington $40,260
West Virginia $28,950
Wisconsin $35,410
Wyoming $36,930

Tools & Technologies Used by Office Clerks

Although they’re not necessarily needed for all jobs, the following technologies are used by many Office Clerks:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Data entry software
  • Word processing software
  • SAP
  • Microsoft Windows
  • Microsoft Project
  • Spreadsheet software
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Dynamics
  • Facebook
  • IBM Notes
  • Microsoft Publisher
  • Google Docs

Becoming an Office Clerk

What kind of Office Clerk requirements are there?

Office Clerk Degree Level

How Long Does it Take to Become an Office Clerk?

Office Clerk Work Experience

Who Employs Office Clerks?

Office Clerk Sectors

The table below shows the approximate number of Office Clerks employed by various industries.

Office Clerk Industries

Other Jobs You May be Interested In

Those thinking about becoming an Office Clerk might also be interested in the following careers:

Those who work as an Office Clerk sometimes switch careers to one of these choices:


Image Credit: Jace Armstrong via public domain

More about our data sources and methodologies.

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