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Office Clerks, General

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Life As an Office Clerk

Office Clerk Definition Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

List of Office Clerk Job Duties

  • Complete work schedules, manage calendars, and arrange appointments.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Count, weigh, measure, or organize materials.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Inventory and order materials, supplies, and services.

Skills Needed to be an Office Clerk

Office Clerks state the following job skills are important in their day-to-day work.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Time Management: Managing one’s own time and the time of others.

  • Automobile Contract Clerk
  • Call Center Specialist
  • Broadcast Checker
  • Desk Clerk
  • Lost and Found Clerk

Job Opportunities for Office Clerks

There were about 3,117,700 jobs for Office Clerks, General in 2016 (in the United States).

Office Clerk jobs are decreasing by a rate of -1%. This means the total job opportunities are shrinking. The Bureau of Labor Statistics predicts a loss of -31,800 jobs for Office Clerks by 2026. The BLS estimates 356,200 yearly job openings in this field per year.

Forecasted Number of Jobs for Office Clerks in U.S.

The states with the most job growth for Office Clerks, General are Texas, Florida, and Washington.

Watch out if you plan on working in Illinois, Pennsylvania, or Ohio. These states have the worst job growth for this type of profession.

What is the Average Salary of an Office Clerk

Office Clerks, General Make between $20,470 and $53,510 a year. The median salary for this occupation is $32,730.

Salary Ranges for Office Clerks

How much do Office Clerks, General make in different U.S. states?

Annual Mean Salary by State
State Annual Mean Salary

Alaska

$46,250

District of Columbia

$45,140

Colorado

$40,840

Washington

$40,260

Massachusetts

$40,190

New Hampshire

$40,040

North Dakota

$39,950

Connecticut

$38,340

California

$38,060

Rhode Island

$37,930

Minnesota

$37,820

Arizona

$37,730

Illinois

$37,220

Wyoming

$36,930

Oregon

$36,700

Nevada

$36,690

Texas

$36,210

Pennsylvania

$35,460

New Jersey

$35,450

New York

$35,410

Michigan

$35,410

Wisconsin

$35,410

Maryland

$35,350

Iowa

$35,130

Ohio

$35,060

Virginia

$34,940

Vermont

$34,900

Maine

$34,340

Tennessee

$34,140

Hawaii

$34,050

Indiana

$33,510

Montana

$33,350

Utah

$32,950

Florida

$32,920

Missouri

$32,600

North Carolina

$32,270

Idaho

$31,520

Nebraska

$30,880

Georgia

$30,590

Delaware

$30,370

Arkansas

$30,020

Kentucky

$29,520

Kansas

$29,360

West Virginia

$28,950

Oklahoma

$28,510

Mississippi

$28,290

South Carolina

$27,810

South Dakota

$26,210

Alabama

$25,800

New Mexico

$25,460

Louisiana

$25,460

Tools & Technologies Used by Office Clerks

Below is a list of the types of tools and technologies that Office Clerks may use on a daily basis:

  • Blackbaud The Raiser’s Edge
  • LinkedIn
  • Yardi
  • Microsoft Access
  • SAP
  • Microsoft Excel
  • Microsoft Word
  • Data entry software
  • Medical condition coding software
  • Microsoft Outlook

How to Become an Office Clerk

Learn what Office Clerk education requirements there are.

Office Clerk Degree Level

How many years of work experience do I need?

Office Clerk Work Experience

Who Employs Office Clerks?

Office Clerk Sectors

Those interested in being an Office Clerk may also be interested in:

  • Correspondence Clerks
  • Bartenders

Career changers with experience as an Office Clerk sometimes find work in one of the following fields:

  • Credit Checkers
  • Order Clerks
  • Weighers, Measurers, Checkers, and Samplers, Recordkeeping

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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