What is a Correspondence Clerk?
Correspondence Clerk Example Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Life As a Correspondence Clerk: What Do They Do?
- Process orders for goods requested in correspondence.
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.
- Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
- Present clear and concise explanations of governing rules and regulations.
- Maintain files and control records to show correspondence activities.
What a Correspondence Clerk Should Know
When polled, Correspondence Clerks say the following skills are most frequently used in their jobs:
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Related Job Titles for this Occupation:
- Collection Correspondent
- Technical Clerk
- Membership Correspondent
- Authorization Coordinator
Correspondence Clerk Job Outlook
There were about 7,200 jobs for Correspondence Clerk in 2016 (in the United States). New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. Due to new job openings and attrition, there will be an average of 800 job openings in this field each year.
The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.
Correspondence Clerk Salary
The average yearly salary of a Correspondence Clerk ranges between $24,460 and $56,550.
Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.
How much do Correspondence Clerks make in each U.S. state?
|State||Annual Mean Salary|
Tools & Technologies Used by Correspondence Clerks
Although they’re not necessarily needed for all jobs, the following technologies are used by many Correspondence Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Data entry software
- Microsoft SharePoint
- Electronic health record EHR software
How do I Become a Correspondence Clerk?
What education is needed to be a Correspondence Clerk?
How Long Does it Take to Become a Correspondence Clerk?
Where Correspondence Clerks Work
Below are examples of industries where Correspondence Clerks work:
Other Jobs You May be Interested In
Those thinking about becoming a Correspondence Clerk might also be interested in the following careers:
More about our data sources and methodologies.
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