Life As a Correspondence Clerk
Correspondence Clerk Example Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Correspondence Clerk Responsibilities
- Route correspondence to other departments for reply.
- Ensure that money collected is properly recorded and secured.
- Compute costs of records furnished to requesters, and write letters to obtain payment.
- Confer with company personnel regarding feasibility of complying with writers' requests.
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Type acknowledgment letters to persons sending correspondence.
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Correspondence Clerk Needed Skills
These are the skills Correspondence Clerks say are the most useful in their careers:
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Types of Correspondence Clerk
- Correspondence Renew Clerk
- Legislative Correspondent
- Dispute Resolution Specialist
- Chargeback Specialist
- Referral Coordinator
Is There Job Demand for Correspondence Clerks?
In 2016, there was an estimated number of 7,200 jobs in the United States for Correspondence Clerk. New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. Due to new job openings and attrition, there will be an average of 800 job openings in this field each year.
The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.
How Much Does a Correspondence Clerk Make?
The salary for Correspondence Clerks ranges between about $24,460 and $56,550 a year.
Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.
Below is a list of the median annual salaries for Correspondence Clerks in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $29,640 |
| Arizona | $42,990 |
| California | $45,530 |
| Colorado | $40,620 |
| Connecticut | $41,470 |
| Florida | $38,880 |
| Georgia | $44,360 |
| Hawaii | $38,260 |
| Illinois | $36,600 |
| Indiana | $30,600 |
| Iowa | $29,840 |
| Kansas | $37,610 |
| Louisiana | $43,360 |
| Maine | $35,920 |
| Maryland | $42,440 |
| Massachusetts | $44,930 |
| Michigan | $31,580 |
| Missouri | $36,350 |
| New Hampshire | $36,510 |
| New Jersey | $45,370 |
| New York | $43,140 |
| North Carolina | $38,700 |
| Ohio | $32,630 |
| Oklahoma | $37,540 |
| Oregon | $39,000 |
| Pennsylvania | $41,490 |
| Rhode Island | $46,820 |
| South Carolina | $40,930 |
| South Dakota | $29,110 |
| Tennessee | $39,240 |
| Texas | $41,750 |
| Virginia | $40,290 |
| Washington | $32,300 |
What Tools do Correspondence Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Correspondence Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Data entry software
- SAP
- Microsoft SharePoint
- Electronic health record EHR software
How do I Become a Correspondence Clerk?
What education is needed to be a Correspondence Clerk?
What work experience do I need to become a Correspondence Clerk?
Where Correspondence Clerks Work
The table below shows some of the most common industries where those employed in this career field work.
Other Jobs You May be Interested In
Those interested in being a Correspondence Clerk may also be interested in:
References:
More about our data sources and methodologies.
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