All About Correspondence Clerks
Correspondence Clerk Example Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Life As a Correspondence Clerk
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Prepare records for shipment by certified mail.
- Compile data from records to prepare periodic reports.
- Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
- Confer with company personnel regarding feasibility of complying with writers' requests.
- Complete form letters in response to requests or problems identified by correspondence.
What Skills Do You Need to Work as a Correspondence Clerk?
Correspondence Clerks state the following job skills are important in their day-to-day work.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Types of Correspondence Clerk
- Authorizations Coordinator
- Commercial Correspondent
- Suggestion Clerk
- Office Technician
Are There Job Opportunities for Correspondence Clerks?
There were about 7,200 jobs for Correspondence Clerk in 2016 (in the United States). New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. There will be an estimated 800 positions for Correspondence Clerk per year.
The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.
How Much Does a Correspondence Clerk Make?
The salary for Correspondence Clerks ranges between about $24,460 and $56,550 a year.
Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.
How much do Correspondence Clerks make in different U.S. states?
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Tools & Technologies Used by Correspondence Clerks
Although they’re not necessarily needed for all jobs, the following technologies are used by many Correspondence Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Data entry software
- Microsoft SharePoint
- Electronic health record EHR software
Becoming a Correspondence Clerk
What education or degrees do I need to become a Correspondence Clerk?
What work experience do I need to become a Correspondence Clerk?
Who Employs Correspondence Clerks?
Correspondence Clerks work in the following industries:
You May Also Be Interested In…
Those thinking about becoming a Correspondence Clerk might also be interested in the following careers:
More about our data sources and methodologies.
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