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Insurance Claims and Policy Processing Clerks in Missouri

Insurance Claims and Policy Processing Clerks in Missouri

Want to work as an Insurance Claims and Policy Processing Clerks in Missouri? Here’s what the data says. Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators” (13-1031).

What do Insurance Claims and Policy Processing Clerks Make in Missouri?

For a insurance claims and policy processing clerks working in Missouri, wages run about $46,990 per year (or about $22.59/hour).Annual wages span from $33,940 at the 10th percentile to $68,130 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $33,940 $16.32
25th percentile $39,810 $19.14
Median (50th) $46,990 $22.59
75th percentile $56,570 $27.20
90th percentile $68,130 $32.76
Salary ranges for Insurance Claims and Policy Processing Clerks in Missouri

Location quotient — how concentrated this career is in Missouri nationwide is 1.10.

National Wage Comparison

Nationally, insurance claims and policy processing clerks earn a median of $34,431 per year ($16.55/hour), above the Missouri median.

Insurance Claims and Policy Processing Clerks earnings in Missouri vs. the national average

Employment Outlook

Nationally, total employment in this occupation is 939,223 insurance claims and policy processing clerks nationwide. In Missouri alone, approximately 4,780 people work in this role. That puts the state above the typical state, which employs around 2,290 insurance claims and policy processing clerks.

Insurance Claims and Policy Processing Clerks in Missouri vs. the average state Forecasted number of jobs for Insurance Claims and Policy Processing Clerks

Top Missouri Metros for Insurance Claims and Policy Processing Clerks

These are the Missouri metros with the most insurance claims and policy processing clerks in Missouri.

Metro Area Number Employed Annual Median Salary
St. Louis, MO-IL 1,870 $47,920
Kansas City, MO-KS 1,440 $48,020
Springfield, MO 370 $45,530
Columbia, MO 260 $47,840
Jefferson City, MO 130 $42,740
St. Joseph, MO-KS 60 $44,520
Joplin, MO-KS 50 $38,340

Top States for Insurance Claims and Policy Processing Clerks Employment

The table below shows the states where the most insurance claims and policy processing clerks work.

State Number Employed
Texas 28,160
California 25,360
Florida 17,010
Ohio 11,680
Georgia 10,040
Illinois 9,160
Tennessee 8,810
Arizona 8,240
New York 7,480
North Carolina 7,110
Pennsylvania 6,640
Indiana 5,830
Michigan 5,820
Massachusetts 5,020
Virginia 4,890
New Jersey 4,780
Missouri 4,780
Wisconsin 4,670
South Carolina 4,120
Minnesota 4,030

Highest-Paying States for Insurance Claims and Policy Processing Clerks

Where insurance claims and policy processing clerks earn the most: insurance claims and policy processing clerks.

State Annual Median Salary
Washington $59,190
New Jersey $58,010
New Hampshire $57,830
New York $57,620
District of Columbia $57,510
Connecticut $56,950
Massachusetts $56,400
Colorado $55,030
California $54,120
Minnesota $53,570

Skills

The most important insurance claims and policy processing clerks skills, rated on an importance scale of 0 to 5:

Reading Comprehension  3.5 / 5
0
5
Time Management  3.5 / 5
0
5
Speaking  3.4 / 5
0
5
Active Listening  3.2 / 5
0
5
Critical Thinking  3.2 / 5
0
5
Coordination  3.1 / 5
0
5

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.2 / 5
0
5
Administrative  3.9 / 5
0
5
English Language  3.6 / 5
0
5
Computers and Electronics  3.0 / 5
0
5
Mathematics  2.9 / 5
0
5
Administration and Management  2.4 / 5
0
5

Abilities

Key abilities for insurance claims and policy processing clerks, rated on an importance scale of 0 to 5:

Written Comprehension  3.6 / 5
0
5
Oral Comprehension  3.6 / 5
0
5
Oral Expression  3.5 / 5
0
5
Speech Recognition  3.5 / 5
0
5
Near Vision  3.5 / 5
0
5
Speech Clarity  3.5 / 5
0
5

Daily Tasks

Common tasks include:

  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
  • Review insurance policy to determine coverage.
  • Process and record new insurance policies and claims.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Correspond with insured or agent to obtain information or to inform them of account status or changes.
  • Review and verify data, such as age, name, address, and principal sum and value of property, on insurance applications and policies.
  • Compare information from application to criteria for policy reinstatement, and approve reinstatement when criteria are met.

Work Activities

  • Working with Computers
  • Getting Information
  • Processing Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Evaluating Information to Determine Compliance with Standards
  • Communicating with People Outside the Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work

Tools & Technology

Software and systems commonly involved: Hot technologies: Microsoft Access In-demand technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Several college majors map to this occupation:

  • Business Support & Assistance

Careers similar to insurance claims and policy processing clerks include:

Also Known As

Agency Service Representative (Agency Service Rep), Auto Claims Rep (Automotive Claims Representative), Auto Liability Claims Rep (Automotive Liability Claims Representative), Billing and Insurance Coordinator, Bodily Injury Claims Representative (Bodily Injury Claims Rep), Cancellation Clerk, Claim Representative (Claims Rep), Claims Adjudicator, Claims Analyst, Claims Assistant, Claims Associate, Claims Clerk, Claims Coordinator, Claims Customer Service Representative (Claims CSR), Claims Processing Specialist (CPS).

References

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