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Gaming Surveillance Officers and Gaming Investigators

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What is a Gaming Surveillance Officer or Gaming Investigator?

Career Description Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier’s cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

Daily Life Of a Gaming Surveillance Officer or Gaming Investigator

  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Act as oversight or security agents for management or customers.
  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Supervise or train surveillance observers.

What a Gaming Surveillance Officer or Gaming Investigator Should Know

Gaming Surveillance Officers and Gaming Investigators state the following job skills are important in their day-to-day work.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Speaking: Talking to others to convey information effectively.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Types of Gaming Surveillance Officers and Gaming Investigators

  • Surveillance Dual-Rate Officer
  • Surveillance Inspector
  • Casino Enforcement Agent
  • Surveillance Officer
  • Gambling Monitor

Are There Job Opportunities for Gaming Surveillance Officers and Gaming Investigators?

In 2016, there was an estimated number of 10,700 jobs in the United States for Gaming Surveillance Officers and Gaming Investigators.

New jobs are being produced at a rate of 3.5% which is lower than average. The Bureau of Labor Statistics predicts 400 new jobs for Gaming Surveillance Officers and Gaming Investigators by 2026. The BLS estimates 1,400 yearly job openings in this field per year.

Forecasted Number of Jobs for Gaming Surveillance Officers and Gaming Investigators in U.S.

The states with the most job growth for Gaming Surveillance Officers and Gaming Investigators are Oklahoma, Washington, and California.

Watch out if you plan on working in Missouri, Michigan, or Illinois. These states have the worst job growth for this type of profession.

Gaming Surveillance Officer or Gaming Investigator Salary

The average yearly salary of a Gaming Surveillance Officer or Gaming Investigator ranges between $23,090 and $55,520. The median salary is $32,680.

Salary Ranges for Gaming Surveillance Officers and Gaming Investigators

How much do Gaming Surveillance Officers and Gaming Investigators make in each U.S. state?

Annual Mean Salary by State
State Annual Mean Salary

Ohio

$51,880

Pennsylvania

$48,720

Indiana

$47,020

Maryland

$40,700

California

$40,020

New Jersey

$39,640

Nevada

$39,530

Arizona

$36,780

Colorado

$36,440

Alabama

$36,370

Kansas

$36,340

Mississippi

$36,150

Oregon

$35,360

Minnesota

$34,870

Missouri

$34,670

New York

$34,100

Iowa

$33,500

Washington

$32,950

Florida

$32,760

Michigan

$32,690

Louisiana

$32,260

Delaware

$31,960

West Virginia

$31,950

Idaho

$31,850

North Dakota

$31,740

South Dakota

$30,580

New Mexico

$29,430

Oklahoma

$29,110

Wisconsin

$27,760

What Tools do Gaming Surveillance Officers and Gaming Investigators Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Gaming Surveillance Officers and Gaming Investigators:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook

How do I Become a Gaming Surveillance Officer or Gaming Investigator?

Individuals working as Gaming Surveillance Officers and Gaming Investigators have obtained the following education levels:

Gaming Surveillance Officer or Gaming Investigator Degree Level

How many years of work experience do I need?

Gaming Surveillance Officer or Gaming Investigator Work Experience

Who Employs Gaming Surveillance Officers and Gaming Investigators?

Gaming Surveillance Officer or Gaming Investigator Sectors

Other Jobs You May be Interested In

Those interested in being a Gaming Surveillance Officer or Gaming Investigator may also be interested in:

  • Bailiffs

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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