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Computer Network Support Specialist

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All About Computer Network Support Specialists

Occupation Description Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Life As a Computer Network Support Specialist: What Do They Do?

  • Configure security settings or access permissions for groups or individuals.
  • Test repaired items to ensure proper operation.
  • Provide telephone support related to networking or connectivity issues.
  • Install or repair network cables, including fiber optic cables.
  • Document help desk requests and resolutions.
  • Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.

Computer Network Support Specialist Skills

These are the skills Computer Network Support Specialists say are the most useful in their careers:

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Speaking: Talking to others to convey information effectively.

Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

Other Computer Network Support Specialist Job Titles

  • Systems Specialist
  • Network Technical Analyst
  • Implementation Consultant
  • Internet Security Specialist
  • Operations Analyst

Job Opportunities for Computer Network Support Specialists

In the United States, there were 198,800 jobs for Computer Network Support Specialist in 2016. New jobs are being produced at a rate of 8.2% which is above the national average. The Bureau of Labor Statistics predicts 16,400 new jobs for Computer Network Support Specialist by 2026. The BLS estimates 16,500 yearly job openings in this field.

Forecasted Number of Jobs for Computer Network Support Specialists in U.S.

The states with the most job growth for Computer Network Support Specialist are Utah, Nevada, and Washington. Watch out if you plan on working in Kansas, Alaska, or Idaho. These states have the worst job growth for this type of profession.

What is the Average Salary of a Computer Network Support Specialist

The salary for Computer Network Support Specialists ranges between about $38,270 and $105,770 a year.

Salary Ranges for Computer Network Support Specialists

Computer Network Support Specialists who work in District of Columbia, New Jersey, or Connecticut, make the highest salaries.

Below is a list of the median annual salaries for Computer Network Support Specialists in different U.S. states.

State Annual Mean Salary
Alabama $59,060
Alaska $59,990
Arizona $60,550
Arkansas $46,170
California $75,640
Colorado $73,950
Connecticut $79,880
Delaware $60,840
District of Columbia $88,700
Florida $61,040
Georgia $70,820
Hawaii $61,260
Idaho $50,020
Illinois $65,830
Indiana $60,770
Iowa $55,690
Kansas $50,690
Kentucky $57,890
Louisiana $55,650
Maine $63,800
Maryland $73,360
Massachusetts $84,230
Michigan $60,470
Minnesota $62,130
Mississippi $66,110
Missouri $55,910
Montana $53,930
Nebraska $55,890
Nevada $58,380
New Hampshire $68,210
New Jersey $84,890
New Mexico $59,190
New York $79,200
North Carolina $65,160
North Dakota $64,640
Ohio $60,900
Oklahoma $63,080
Oregon $59,720
Pennsylvania $64,700
Rhode Island $56,400
South Carolina $54,530
South Dakota $48,080
Tennessee $59,170
Texas $73,440
Utah $60,330
Vermont $51,570
Virginia $73,050
Washington $81,270
West Virginia $56,550
Wisconsin $68,760
Wyoming $60,290

What Tools & Technology do Computer Network Support Specialists Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Computer Network Support Specialists:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Python
  • Microsoft Access
  • MySQL
  • Data entry software
  • Microsoft Windows
  • Microsoft Project
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Dynamics
  • Linux
  • IBM Notes
  • Ruby
  • Microsoft Visual Basic
  • Microsoft SQL Server
  • UNIX
  • Practical extraction and reporting language Perl

Becoming a Computer Network Support Specialist

Education needed to be a Computer Network Support Specialist:

Computer Network Support Specialist Degree Level

How Long Does it Take to Become a Computer Network Support Specialist?

Computer Network Support Specialist Work Experience

Who Employs Computer Network Support Specialists?

Computer Network Support Specialist Sectors

Computer Network Support Specialists work in the following industries:

Computer Network Support Specialist Industries

References:

Image Credit: Negative Space via CC0 License

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