What Do Computer Network Support Specialist Do?
Example of Computer Network Support Specialist Job Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Computer Network Support Specialist Responsibilities
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document help desk requests and resolutions.
- Configure security settings or access permissions for groups or individuals.
- Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.
- Analyze network data to determine network usage, disk space availability, or server function.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
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What a Computer Network Support Specialist Should Know
When polled, Computer Network Support Specialists say the following skills are most frequently used in their jobs:
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Related Job Titles for this Occupation:
- VoIP Network Technician
- Network Desktop Support Specialist
- Field Systems Technician
- Network Technician
- Systems Analyst
Computer Network Support Specialist Job Outlook
In the United States, there were 198,800 jobs for Computer Network Support Specialist in 2016. New jobs are being produced at a rate of 8.2% which is above the national average. The Bureau of Labor Statistics predicts 16,400 new jobs for Computer Network Support Specialist by 2026. The BLS estimates 16,500 yearly job openings in this field.
The states with the most job growth for Computer Network Support Specialist are Utah, Nevada, and Washington. Watch out if you plan on working in Kansas, Alaska, or Idaho. These states have the worst job growth for this type of profession.
Salary for a Computer Network Support Specialist
The typical yearly salary for Computer Network Support Specialists is somewhere between $38,270 and $105,770.
Computer Network Support Specialists who work in District of Columbia, New Jersey, or Connecticut, make the highest salaries.
How much do Computer Network Support Specialists make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $59,060 |
| Alaska | $59,990 |
| Arizona | $60,550 |
| Arkansas | $46,170 |
| California | $75,640 |
| Colorado | $73,950 |
| Connecticut | $79,880 |
| Delaware | $60,840 |
| District of Columbia | $88,700 |
| Florida | $61,040 |
| Georgia | $70,820 |
| Hawaii | $61,260 |
| Idaho | $50,020 |
| Illinois | $65,830 |
| Indiana | $60,770 |
| Iowa | $55,690 |
| Kansas | $50,690 |
| Kentucky | $57,890 |
| Louisiana | $55,650 |
| Maine | $63,800 |
| Maryland | $73,360 |
| Massachusetts | $84,230 |
| Michigan | $60,470 |
| Minnesota | $62,130 |
| Mississippi | $66,110 |
| Missouri | $55,910 |
| Montana | $53,930 |
| Nebraska | $55,890 |
| Nevada | $58,380 |
| New Hampshire | $68,210 |
| New Jersey | $84,890 |
| New Mexico | $59,190 |
| New York | $79,200 |
| North Carolina | $65,160 |
| North Dakota | $64,640 |
| Ohio | $60,900 |
| Oklahoma | $63,080 |
| Oregon | $59,720 |
| Pennsylvania | $64,700 |
| Rhode Island | $56,400 |
| South Carolina | $54,530 |
| South Dakota | $48,080 |
| Tennessee | $59,170 |
| Texas | $73,440 |
| Utah | $60,330 |
| Vermont | $51,570 |
| Virginia | $73,050 |
| Washington | $81,270 |
| West Virginia | $56,550 |
| Wisconsin | $68,760 |
| Wyoming | $60,290 |
What Tools do Computer Network Support Specialists Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Computer Network Support Specialists:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Python
- Microsoft Access
- MySQL
- Data entry software
- Microsoft Windows
- Microsoft Project
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Dynamics
- Linux
- IBM Notes
- Ruby
- Microsoft Visual Basic
- Microsoft SQL Server
- UNIX
- Practical extraction and reporting language Perl
Becoming a Computer Network Support Specialist
Education needed to be a Computer Network Support Specialist:
How many years of work experience do I need?
Computer Network Support Specialists Sector
The table below shows the approximate number of Computer Network Support Specialists employed by various industries.
References:
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