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Cafeteria, Food Concession, or Coffee Shop Counter Attendant

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All About Cafeteria, Food Concession, and Coffee Shop Counter Attendants

Occupation Description Serve food to diners at counter or from a steam table.

List of Cafeteria, Food Concession, or Counter Attendant Job Duties

  • Replenish foods at serving stations.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

Things a Cafeteria, Food Concession, or Counter Attendant Should Know How to Do

Below is a list of the skills most Cafeteria, Food Concession, and Coffee Shop Counter Attendants say are important on the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation: Actively looking for ways to help people.

Time Management: Managing one’s own time and the time of others.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Types of Cafeteria, Food Concession, or Coffee Shop Counter Attendant

  • Candy Bar Attendant
  • Food Service Counter Clerk
  • Fountain Clerk
  • Snack Bar Attendant
  • Restaurant Worker

Is There Job Demand for Cafeteria, Food Concession, and Coffee Shop Counter Attendants?

There were about 505,200 jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant in 2016 (in the United States). New jobs are being produced at a rate of 4.6% which is below the national average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant by 2026. Due to new job openings and attrition, there will be an average of 113,200 job openings in this field each year.

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The states with the most job growth for Cafeteria, Food Concession, or Counter Attendant are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Minnesota, or Ohio. These states have the worst job growth for this type of profession.

Salary for a Cafeteria, Food Concession, or Counter Attendant

The average yearly salary of a Cafeteria, Food Concession, or Counter Attendant ranges between $17,790 and $30,500.

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Cafeteria, Food Concession, and Coffee Shop Counter Attendants who work in District of Columbia, Washington, or California, make the highest salaries.

Below is a list of the median annual salaries for Cafeteria, Food Concession, and Coffee Shop Counter Attendants in different U.S. states.

State Annual Mean Salary
Alabama $20,180
Alaska $24,750
Arizona $25,530
Arkansas $22,030
California $28,120
Colorado $24,300
Connecticut $25,860
Delaware $21,690
District of Columbia $31,780
Florida $20,970
Georgia $19,830
Hawaii $25,060
Idaho $21,920
Illinois $23,830
Indiana $19,600
Iowa $21,090
Kansas $19,300
Kentucky $20,150
Louisiana $18,420
Maine $23,040
Maryland $24,010
Massachusetts $26,780
Michigan $22,870
Minnesota $23,290
Mississippi $18,720
Missouri $21,300
Montana $21,320
Nebraska $21,690
Nevada $25,440
New Hampshire $23,440
New Jersey $21,800
New Mexico $20,180
New York $25,680
North Carolina $20,980
North Dakota $23,850
Ohio $22,340
Oklahoma $19,520
Oregon $26,020
Pennsylvania $20,690
Rhode Island $24,610
South Carolina $20,010
South Dakota $21,860
Tennessee $19,270
Texas $21,140
Utah $21,900
Vermont $25,490
Virginia $21,640
Washington $27,720
West Virginia $21,850
Wisconsin $19,890
Wyoming $20,840

What Tools do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Use?

Below is a list of the types of tools and technologies that Cafeteria, Food Concession, and Coffee Shop Counter Attendants may use on a daily basis:

  • Data entry software
  • Microsoft Windows
  • Point of sale POS software
  • Plexis Software Plexis POS
  • RestaurantPlus PRO
  • Aldelo Systems Aldelo for Restaurants Pro
  • Foodman Home-Delivery

Becoming a Cafeteria, Food Concession, or Counter Attendant

Are there Cafeteria, Food Concession, and Coffee Shop Counter Attendants education requirements?

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How many years of work experience do I need?

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Where Cafeteria, Food Concession, and Coffee Shop Counter Attendants Work

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The table below shows some of the most common industries where those employed in this career field work.

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Other Jobs You May be Interested In

Those thinking about becoming a Cafeteria, Food Concession, or Coffee Shop Counter Attendant might also be interested in the following careers:

Are you already one of the many Cafeteria, Food Concession, or Coffee Shop Counter Attendant in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

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More about our data sources and methodologies.

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