What Do Cafeteria, Food Concession, or Coffee Shop Counter Attendant Do?
Job Description & Duties Serve food to diners at counter or from a steam table.
What Do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Do On a Daily Basis?
- Add relishes and garnishes to food orders, according to instructions.
- Order items needed to replenish supplies.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
- Set up dining areas for meals and clear them following meals.
What Every Cafeteria, Food Concession, or Counter Attendant Should Know
Cafeteria, Food Concession, and Coffee Shop Counter Attendants state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Time Management: Managing one’s own time and the time of others.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Related Job Titles
- Take Out Waitress
- Cafeteria Worker
- Take Out Waiter
- Order Filler
- Ice Cream Scooper
Job Demand for Cafeteria, Food Concession, and Coffee Shop Counter Attendants
In the United States, there were 505,200 jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant in 2016. New jobs are being produced at a rate of 4.6% which is below the national average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant by 2026. Due to new job openings and attrition, there will be an average of 113,200 job openings in this field each year.
The states with the most job growth for Cafeteria, Food Concession, or Counter Attendant are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Minnesota, or Ohio. These states have the worst job growth for this type of profession.
Cafeteria, Food Concession, or Counter Attendant Salary
The salary for Cafeteria, Food Concession, and Coffee Shop Counter Attendants ranges between about $17,790 and $30,500 a year.
Cafeteria, Food Concession, and Coffee Shop Counter Attendants who work in District of Columbia, Washington, or California, make the highest salaries.
How much do Cafeteria, Food Concession, and Coffee Shop Counter Attendants make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $20,180 |
| Alaska | $24,750 |
| Arizona | $25,530 |
| Arkansas | $22,030 |
| California | $28,120 |
| Colorado | $24,300 |
| Connecticut | $25,860 |
| Delaware | $21,690 |
| District of Columbia | $31,780 |
| Florida | $20,970 |
| Georgia | $19,830 |
| Hawaii | $25,060 |
| Idaho | $21,920 |
| Illinois | $23,830 |
| Indiana | $19,600 |
| Iowa | $21,090 |
| Kansas | $19,300 |
| Kentucky | $20,150 |
| Louisiana | $18,420 |
| Maine | $23,040 |
| Maryland | $24,010 |
| Massachusetts | $26,780 |
| Michigan | $22,870 |
| Minnesota | $23,290 |
| Mississippi | $18,720 |
| Missouri | $21,300 |
| Montana | $21,320 |
| Nebraska | $21,690 |
| Nevada | $25,440 |
| New Hampshire | $23,440 |
| New Jersey | $21,800 |
| New Mexico | $20,180 |
| New York | $25,680 |
| North Carolina | $20,980 |
| North Dakota | $23,850 |
| Ohio | $22,340 |
| Oklahoma | $19,520 |
| Oregon | $26,020 |
| Pennsylvania | $20,690 |
| Rhode Island | $24,610 |
| South Carolina | $20,010 |
| South Dakota | $21,860 |
| Tennessee | $19,270 |
| Texas | $21,140 |
| Utah | $21,900 |
| Vermont | $25,490 |
| Virginia | $21,640 |
| Washington | $27,720 |
| West Virginia | $21,850 |
| Wisconsin | $19,890 |
| Wyoming | $20,840 |
What Tools & Technology do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Use?
Below is a list of the types of tools and technologies that Cafeteria, Food Concession, and Coffee Shop Counter Attendants may use on a daily basis:
- Data entry software
- Microsoft Windows
- Point of sale POS software
- Plexis Software Plexis POS
- RestaurantPlus PRO
- Aldelo Systems Aldelo for Restaurants Pro
- Foodman Home-Delivery
How do I Become a Cafeteria, Food Concession, or Counter Attendant?
What education is needed to be a Cafeteria, Food Concession, or Coffee Shop Counter Attendant?
How many years of work experience do I need?
Where Cafeteria, Food Concession, and Coffee Shop Counter Attendants Work
Cafeteria, Food Concession, and Coffee Shop Counter Attendants work in the following industries:
Similar Careers
Those thinking about becoming a Cafeteria, Food Concession, or Coffee Shop Counter Attendant might also be interested in the following careers:
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Library Assistants, Clerical
- Amusement and Recreation Attendants
Are you already one of the many Cafeteria, Food Concession, or Coffee Shop Counter Attendant in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
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