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Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

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What Do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Do?

Job Description & Duties Serve food to diners at counter or from a steam table.

Life as a Cafeteria, Food Concession, or Counter Attendant: What Do They Do?

  • Order items needed to replenish supplies.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Balance receipts and payments in cash registers.

What a Cafeteria, Food Concession, or Counter Attendant Should Know

When polled, Cafeteria, Food Concession, and Coffee Shop Counter Attendants say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation: Actively looking for ways to help people.

Speaking: Talking to others to convey information effectively.

Time Management: Managing one’s own time and the time of others.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Cafeteria, Food Concession, and Coffee Shop Counter Attendants

  • Ice Cream Scooper
  • Soda Fountain Operator
  • Concession Stand Attendant
  • Soda Dispenser
  • Coffee Shop Attendant

Job Opportunities for Cafeteria, Food Concession, and Coffee Shop Counter Attendants

There were about 505,200 jobs for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop in 2016 (in the United States).

New jobs are being produced at a rate of 4.6% which is lower than average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, and Coffee Shop Counter Attendants by 2026. The BLS estimates 113,200 yearly job openings in this field per year.

Forecasted Number of Jobs for Cafeteria, Food Concession, and Coffee Shop Counter Attendants in U.S.

The states with the most job growth for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop are Texas, California, and Florida.

Watch out if you plan on working in Minnesota, Ohio, or Maine. These states have the worst job growth for this type of profession.

Do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Make A Lot Of Money?

Counter Attendants, Cafeteria, Food Concession, and Coffee Shop Make between $17,790 and $30,500 a year. A Cafeteria, Food Concession, or Coffee Shop Counter Attendant median salary is $22,330.

Salary Ranges for Cafeteria, Food Concession, and Coffee Shop Counter Attendants

How much do Counter Attendants, Cafeteria, Food Concession, and Coffee Shop make in different U.S. states?

Annual Mean Salary by State
State Annual Mean Salary

District of Columbia

$31,780

California

$28,120

Washington

$27,720

Massachusetts

$26,780

Oregon

$26,020

Connecticut

$25,860

New York

$25,680

Arizona

$25,530

Vermont

$25,490

Nevada

$25,440

Hawaii

$25,060

Alaska

$24,750

Rhode Island

$24,610

Colorado

$24,300

Maryland

$24,010

North Dakota

$23,850

Illinois

$23,830

New Hampshire

$23,440

Minnesota

$23,290

Maine

$23,040

Michigan

$22,870

Ohio

$22,340

Arkansas

$22,030

Idaho

$21,920

Utah

$21,900

South Dakota

$21,860

West Virginia

$21,850

New Jersey

$21,800

Nebraska

$21,690

Delaware

$21,690

Virginia

$21,640

Montana

$21,320

Missouri

$21,300

Texas

$21,140

Iowa

$21,090

North Carolina

$20,980

Florida

$20,970

Wyoming

$20,840

Pennsylvania

$20,690

New Mexico

$20,180

Alabama

$20,180

Kentucky

$20,150

South Carolina

$20,010

Wisconsin

$19,890

Georgia

$19,830

Indiana

$19,600

Oklahoma

$19,520

Kansas

$19,300

Tennessee

$19,270

Mississippi

$18,720

Louisiana

$18,420

What Tools do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Cafeteria, Food Concession, and Coffee Shop Counter Attendants:

  • Microsoft Windows
  • Data entry software

Becoming a Cafeteria, Food Concession, or Counter Attendant

Are there Cafeteria, Food Concession, or Coffee Shop Counter Attendant education requirements?

Cafeteria, Food Concession, or Counter Attendant Degree Level

How Long Does it Take to Become Cafeteria, Food Concession, or Counter Attendant?

Cafeteria, Food Concession, or Counter Attendant Work Experience

Where Cafeteria, Food Concession, and Coffee Shop Counter Attendants Are Employed

Cafeteria, Food Concession, or Counter Attendant Sectors

Those interested in being a Cafeteria, Food Concession, or Coffee Shop Counter Attendant may also be interested in:

  • Library Assistants, Clerical
  • Dining Room and Cafeteria Attendants and Bartender Helpers
  • Amusement and Recreation Attendants

Are you already one of the many Cafeteria, Food Concession, and Coffee Shop Counter Attendants in the United States? If you’re thinking about changing careers, these fields are worth exploring:

  • Demonstrators and Product Promoters
  • Gaming Dealers

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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