What Do Cafeteria, Food Concession, or Coffee Shop Counter Attendant Do?
Example of Cafeteria, Food Concession, or Counter Attendant Job Serve food to diners at counter or from a steam table.
List of Cafeteria, Food Concession, or Counter Attendant Job Duties
- Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Carve meat.
- Balance receipts and payments in cash registers.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Replenish foods at serving stations.
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What Skills Do You Need to Work as a Cafeteria, Food Concession, or Counter Attendant?
Below is a list of the skills most Cafeteria, Food Concession, and Coffee Shop Counter Attendants say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Time Management: Managing one’s own time and the time of others.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Related Job Titles
- Fountain Operator
- Snack Bar Attendant
- Soda Jerker
- Concession Stand Attendant
- Coffee Attendant
Cafeteria, Food Concession, or Counter Attendant Employment Estimates
In 2016, there was an estimated number of 505,200 jobs in the United States for Cafeteria, Food Concession, or Coffee Shop Counter Attendant. New jobs are being produced at a rate of 4.6% which is below the national average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant by 2026. Due to new job openings and attrition, there will be an average of 113,200 job openings in this field each year.

The states with the most job growth for Cafeteria, Food Concession, or Counter Attendant are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Minnesota, or Ohio. These states have the worst job growth for this type of profession.
Do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Make A Lot Of Money?
The salary for Cafeteria, Food Concession, and Coffee Shop Counter Attendants ranges between about $17,790 and $30,500 a year.

Cafeteria, Food Concession, and Coffee Shop Counter Attendants who work in District of Columbia, Washington, or California, make the highest salaries.
Below is a list of the median annual salaries for Cafeteria, Food Concession, and Coffee Shop Counter Attendants in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $20,180 |
Alaska | $24,750 |
Arizona | $25,530 |
Arkansas | $22,030 |
California | $28,120 |
Colorado | $24,300 |
Connecticut | $25,860 |
Delaware | $21,690 |
District of Columbia | $31,780 |
Florida | $20,970 |
Georgia | $19,830 |
Hawaii | $25,060 |
Idaho | $21,920 |
Illinois | $23,830 |
Indiana | $19,600 |
Iowa | $21,090 |
Kansas | $19,300 |
Kentucky | $20,150 |
Louisiana | $18,420 |
Maine | $23,040 |
Maryland | $24,010 |
Massachusetts | $26,780 |
Michigan | $22,870 |
Minnesota | $23,290 |
Mississippi | $18,720 |
Missouri | $21,300 |
Montana | $21,320 |
Nebraska | $21,690 |
Nevada | $25,440 |
New Hampshire | $23,440 |
New Jersey | $21,800 |
New Mexico | $20,180 |
New York | $25,680 |
North Carolina | $20,980 |
North Dakota | $23,850 |
Ohio | $22,340 |
Oklahoma | $19,520 |
Oregon | $26,020 |
Pennsylvania | $20,690 |
Rhode Island | $24,610 |
South Carolina | $20,010 |
South Dakota | $21,860 |
Tennessee | $19,270 |
Texas | $21,140 |
Utah | $21,900 |
Vermont | $25,490 |
Virginia | $21,640 |
Washington | $27,720 |
West Virginia | $21,850 |
Wisconsin | $19,890 |
Wyoming | $20,840 |
What Tools do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Cafeteria, Food Concession, and Coffee Shop Counter Attendants:
- Data entry software
- Microsoft Windows
- Point of sale POS software
- Plexis Software Plexis POS
- RestaurantPlus PRO
- Aldelo Systems Aldelo for Restaurants Pro
- Foodman Home-Delivery
Becoming a Cafeteria, Food Concession, or Counter Attendant
What education or degrees do I need to become a Cafeteria, Food Concession, or Coffee Shop Counter Attendant?

How Long Does it Take to Become a Cafeteria, Food Concession, or Counter Attendant?

Where do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Work?

Cafeteria, Food Concession, and Coffee Shop Counter Attendants work in the following industries:

You May Also Be Interested In…
Those interested in being a Cafeteria, Food Concession, or Coffee Shop Counter Attendant may also be interested in:
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Library Assistants, Clerical
- Amusement and Recreation Attendants
Are you already one of the many Cafeteria, Food Concession, or Coffee Shop Counter Attendant in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
More about our data sources and methodologies.
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