What Do Cafeteria, Food Concession, or Coffee Shop Counter Attendant Do?
Job Description: Serve food to diners at counter or from a steam table.
Cafeteria, Food Concession, or Counter Attendant Responsibilities
- Add relishes and garnishes to food orders, according to instructions.
- Arrange reservations for patrons of dining establishments.
- Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
- Set up dining areas for meals and clear them following meals.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
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What Every Cafeteria, Food Concession, or Counter Attendant Should Know
Cafeteria, Food Concession, and Coffee Shop Counter Attendants state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Time Management: Managing one’s own time and the time of others.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Related Job Titles
- Soda Clerk
- Ice Cream Dipper
- Counter Hop
- Candy Attendant
- Cafeteria Lunchroom Counter Attendant
Job Opportunities for Cafeteria, Food Concession, and Coffee Shop Counter Attendants
In the United States, there were 505,200 jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant in 2016. New jobs are being produced at a rate of 4.6% which is below the national average. The Bureau of Labor Statistics predicts 23,100 new jobs for Cafeteria, Food Concession, or Coffee Shop Counter Attendant by 2026. The BLS estimates 113,200 yearly job openings in this field.
The states with the most job growth for Cafeteria, Food Concession, or Counter Attendant are Utah, Colorado, and Arizona. Watch out if you plan on working in Maine, Minnesota, or Ohio. These states have the worst job growth for this type of profession.
What is the Average Salary of a Cafeteria, Food Concession, or Counter Attendant
The salary for Cafeteria, Food Concession, and Coffee Shop Counter Attendants ranges between about $17,790 and $30,500 a year.
Cafeteria, Food Concession, and Coffee Shop Counter Attendants who work in District of Columbia, Washington, or California, make the highest salaries.
Below is a list of the median annual salaries for Cafeteria, Food Concession, and Coffee Shop Counter Attendants in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $20,180 |
| Alaska | $24,750 |
| Arizona | $25,530 |
| Arkansas | $22,030 |
| California | $28,120 |
| Colorado | $24,300 |
| Connecticut | $25,860 |
| Delaware | $21,690 |
| District of Columbia | $31,780 |
| Florida | $20,970 |
| Georgia | $19,830 |
| Hawaii | $25,060 |
| Idaho | $21,920 |
| Illinois | $23,830 |
| Indiana | $19,600 |
| Iowa | $21,090 |
| Kansas | $19,300 |
| Kentucky | $20,150 |
| Louisiana | $18,420 |
| Maine | $23,040 |
| Maryland | $24,010 |
| Massachusetts | $26,780 |
| Michigan | $22,870 |
| Minnesota | $23,290 |
| Mississippi | $18,720 |
| Missouri | $21,300 |
| Montana | $21,320 |
| Nebraska | $21,690 |
| Nevada | $25,440 |
| New Hampshire | $23,440 |
| New Jersey | $21,800 |
| New Mexico | $20,180 |
| New York | $25,680 |
| North Carolina | $20,980 |
| North Dakota | $23,850 |
| Ohio | $22,340 |
| Oklahoma | $19,520 |
| Oregon | $26,020 |
| Pennsylvania | $20,690 |
| Rhode Island | $24,610 |
| South Carolina | $20,010 |
| South Dakota | $21,860 |
| Tennessee | $19,270 |
| Texas | $21,140 |
| Utah | $21,900 |
| Vermont | $25,490 |
| Virginia | $21,640 |
| Washington | $27,720 |
| West Virginia | $21,850 |
| Wisconsin | $19,890 |
| Wyoming | $20,840 |
What Tools & Technology do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Use?
Below is a list of the types of tools and technologies that Cafeteria, Food Concession, and Coffee Shop Counter Attendants may use on a daily basis:
- Data entry software
- Microsoft Windows
- Point of sale POS software
- Plexis Software Plexis POS
- RestaurantPlus PRO
- Aldelo Systems Aldelo for Restaurants Pro
- Foodman Home-Delivery
How do I Become a Cafeteria, Food Concession, or Counter Attendant?
Individuals working as a Cafeteria, Food Concession, or Coffee Shop Counter Attendant have obtained the following education levels:
What work experience do I need to become a Cafeteria, Food Concession, or Counter Attendant?
Where do Cafeteria, Food Concession, and Coffee Shop Counter Attendants Work?
Below are examples of industries where Cafeteria, Food Concession, and Coffee Shop Counter Attendants work:
Other Jobs You May be Interested In
Those thinking about becoming a Cafeteria, Food Concession, or Coffee Shop Counter Attendant might also be interested in the following careers:
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Library Assistants, Clerical
- Amusement and Recreation Attendants
Are you already one of the many Cafeteria, Food Concession, or Coffee Shop Counter Attendant in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
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