Receptionist

Types of Degrees Receptionist Majors Are Getting

The following table lists how many receptionist graduations there were for each degree level during the last year for which data was available.

Education Level	Number of Grads
Basic Certificate	71
Undergraduate Certificate	10

What Receptionist Majors Need to Know

People with careers related to receptionist were asked what knowledge areas, skills, and abilities were important for their jobs. They weighted these areas on a scale of 1 to 5 with 5 being the highest.

Knowledge Areas for Receptionist Majors

Receptionist majors often go into careers in which the following knowledge areas are important:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills for Receptionist Majors

A major in receptionist prepares you for careers in which the following skill-sets are crucial:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Service Orientation - Actively looking for ways to help people.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Abilities for Receptionist Majors

Some of the most crucial abilities to master while a receptionist student include the following:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.

What Can You Do With a Receptionist Major?

Below is a list of occupations associated with receptionist:

Job Title	Job Growth Rate	Median Salary
Customer Service Representatives	4.9%	$33,750
Patient Representatives	4.9%	$33,750
Receptionists and Information Clerks	9.1%	$29,140

Amount of Education Required for Careers Related to Receptionist

Some careers associated with receptionist require an advanced degree while some may not even require a bachelor’s. Whatever the case may be, pursuing more education usually means that more career options will be available to you.

Find out what the typical degree level is for receptionist careers below.

Education Level	Percentage of Workers
Less than a High School Diploma	4.6%
High School Diploma - or the equivalent (for example, GED)	51.9%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)	2.1%
Some College Courses	6.8%
Associate’s Degree (or other 2-year degree)	9.8%
Bachelor’s Degree	20.1%
Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master.	2.1%
Master’s Degree	2.0%

Online Receptionist Programs

The following table lists the number of programs by degree level, along with how many schools offered online courses in the field.

Degree Level	Colleges Offering Programs	Colleges Offering Online Classes
Certificate (Less Than 1 Year)	0	0
Certificate (1-2 years)	4	0
Certificate (2-4 Years)	0	0
Associate’s Degree	0	0
Bachelor’s Degree	0	0
Post-Baccalaureate	0	0
Master’s Degree	0	0
Post-Master’s	0	0
Doctor’s Degree (Research)	0	0
Doctor’s Degree (Professional Practice)	0	0
Doctor’s Degree (Other)	0	0

Majors Related to Receptionist

You may also be interested in one of the following majors related to receptionist.

Major	Number of Grads
General Administrative Assistant and Secretarial Science	5,747
Customer Service Support/Call Center/Teleservice Operation	5,055
Business & Office Technology	1,874
General Office Occupations and Clerical Services	1,650
Executive Assistant/Executive Secretary	1,495
Other Business Operations Support and Secretarial Services	342
Parts, Warehousing, and Inventory Management Operations	185
Traffic, Customs, and Transportation Clerk/Technician	175

References

*The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students, international students, and students whose race/ethnicity was unknown. This number is then divided by the total number of students at the school to obtain the racial-ethnic minorities percentage.

• College Factual
• College Scorecard
• National Center for Education Statistics
• O*NET Online
• U.S. Bureau of Labor Statistics
• Usual Weekly Earnings of Wage and Salary Workers First Quarter 2020

More about our data sources and methodologies.