All About Waiters and Waitresses
Position Description Take orders and serve food and beverages to patrons at tables in dining establishment.
What Do Waiters and Waitresses Do On a Daily Basis?
- Collect payments from customers.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Escort customers to their tables.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
Skills Needed to be a Waiter or Waitress
When polled, Waiters and Waitresses say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Coordination: Adjusting actions in relation to others' actions.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Related Job Titles
- Formal Waiter/Waitress
- Car Hop
- Singing Waiter/Waitress
- Dining Car Server
Is There Job Demand for Waiters and Waitresses?
In the United States, there were 2,600,500 jobs for Waiter or Waitress in 2016. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 182,500 new jobs for Waiter or Waitress by 2026. Due to new job openings and attrition, there will be an average of 522,700 job openings in this field each year.
The states with the most job growth for Waiter or Waitress are Utah, Washington, and Arizona. Watch out if you plan on working in Ohio, West Virginia, or Maine. These states have the worst job growth for this type of profession.
What is the Average Salary of a Waiter or Waitress
Waiters and Waitresses make between $17,330 and $40,780 a year.
Waiters and Waitresses who work in Hawaii, Vermont, or District of Columbia, make the highest salaries.
How much do Waiters and Waitresses make in different U.S. states?
|State||Annual Mean Salary|
|District of Columbia||$48,120|
Tools & Technologies Used by Waiters and Waitresses
Below is a list of the types of tools and technologies that Waiters and Waitresses may use on a daily basis:
- Point of sale POS software
- The General Store
- Intuit QuickBooks Point of Sale
- NCR NeighborhoodPOS
- MICROS Systems HSI Profits Series
- NCR Advanced Checkout Solution
- Compris software
- Compris Advanced Manager’s Workstation
- Hospitality Control Solutions Aloha Point-of-Sale
Becoming a Waiter or Waitress
Individuals working as a Waiter or Waitress have obtained the following education levels:
How Long Does it Take to Become a Waiter or Waitress?
Who Employs Waiters and Waitresses?
The table below shows some of the most common industries where those employed in this career field work.
Those interested in being a Waiter or Waitress may also be interested in:
Are you already one of the many Waiter or Waitress in the United States? If you’re thinking about changing careers, these fields are worth exploring:
More about our data sources and methodologies.
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