All About Waiters and Waitresses
Waiter or Waitress Definition Take orders and serve food and beverages to patrons at tables in dining establishment.
A Day in the Life of a Waiter or Waitress
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Describe and recommend wines to customers.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Escort customers to their tables.
Waiter or Waitress Needed Skills
When polled, Waiters and Waitresses say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Coordination: Adjusting actions in relation to others’ actions.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Related Job Titles for this Occupation:
- Banquet Waiter/Waitress
- Formal Waiter/Waitress
- Buffet Waiter/Waitress
Waiter or Waitress Employment Estimates
In 2016, there was an estimated number of 2,600,500 jobs in the United States for Waiter or Waitress. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 182,500 new jobs for Waiter or Waitress by 2026. The BLS estimates 522,700 yearly job openings in this field.
The states with the most job growth for Waiter or Waitress are Utah, Washington, and Arizona. Watch out if you plan on working in Ohio, West Virginia, or Maine. These states have the worst job growth for this type of profession.
Waiter or Waitress Salary
Waiters and Waitresses make between $17,330 and $40,780 a year.
Waiters and Waitresses who work in Hawaii, Vermont, or District of Columbia, make the highest salaries.
How much do Waiters and Waitresses make in each U.S. state?
|State||Annual Mean Salary|
|District of Columbia||$48,120|
Tools & Technologies Used by Waiters and Waitresses
Although they’re not necessarily needed for all jobs, the following technologies are used by many Waiters and Waitresses:
- Point of sale POS software
- The General Store
- Intuit QuickBooks Point of Sale
- NCR NeighborhoodPOS
- MICROS Systems HSI Profits Series
- NCR Advanced Checkout Solution
- Compris software
- Compris Advanced Manager’s Workstation
- Hospitality Control Solutions Aloha Point-of-Sale
How to Become a Waiter or Waitress
What education or degrees do I need to become a Waiter or Waitress?
How Long Does it Take to Become a Waiter or Waitress?
Where Waiters and Waitresses Are Employed
Below are examples of industries where Waiters and Waitresses work:
You May Also Be Interested In…
Those interested in being a Waiter or Waitress may also be interested in:
Those who work as a Waiter or Waitress sometimes switch careers to one of these choices:
More about our data sources and methodologies.
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