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Transportation Attendant

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Life As a Transportation Attendant

Position Description Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

What Do Transportation Attendants Do On a Daily Basis?

  • Open and close doors for passengers.
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Respond to passengers' questions, requests, or complaints.
  • Greet passengers boarding transportation equipment and announce routes and stops.

What Skills Do You Need to Work as a Transportation Attendant?

These are the skills Transportation Attendants say are the most useful in their careers:

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Persuasion: Persuading others to change their minds or behavior.

Other Transportation Attendant Job Titles

  • Ground Host/Hostess
  • Railroad Dining Car Steward/Stewardess
  • Attendant
  • School Bus Monitor
  • Food Porter

Are There Job Opportunities for Transportation Attendants?

In the United States, there were 18,500 jobs for Transportation Attendant in 2016. New jobs are being produced at a rate of 8.1% which is above the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Transportation Attendant by 2026. The BLS estimates 2,700 yearly job openings in this field.

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The states with the most job growth for Transportation Attendant are Washington, Michigan, and Nevada. Watch out if you plan on working in New Jersey, Tennessee, or South Carolina. These states have the worst job growth for this type of profession.

What is the Average Salary of a Transportation Attendant

Transportation Attendants make between $19,690 and $46,060 a year.

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Transportation Attendants who work in Alaska, District of Columbia, or California, make the highest salaries.

How much do Transportation Attendants make in each U.S. state?

State Annual Mean Salary
Alaska $43,160
Arizona $27,700
Arkansas $23,930
California $38,420
Connecticut $28,230
District of Columbia $41,130
Florida $25,320
Georgia $23,160
Hawaii $29,660
Idaho $26,650
Illinois $24,990
Indiana $29,340
Iowa $27,770
Kansas $23,340
Louisiana $24,280
Maryland $25,900
Massachusetts $33,480
Michigan $26,310
Minnesota $37,350
Missouri $30,830
Nebraska $29,330
Nevada $31,440
New Hampshire $24,770
New Jersey $26,360
New York $27,590
North Carolina $22,030
Ohio $29,810
Oklahoma $24,420
Oregon $40,420
Pennsylvania $26,790
South Carolina $30,250
Tennessee $23,640
Texas $21,070
Utah $27,040
Virginia $27,870
Washington $36,100

Tools & Technologies Used by Transportation Attendants

Although they’re not necessarily needed for all jobs, the following technologies are used by many Transportation Attendants:

  • Microsoft Word
  • Microsoft Office
  • Data entry software
  • Email software
  • Microsoft Windows
  • Appointment scheduling software
  • Time tracking software

How to Become a Transportation Attendant

What kind of Transportation Attendant requirements are there?

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How many years of work experience do I need?

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Where do Transportation Attendants Work?

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Below are examples of industries where Transportation Attendants work:

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You May Also Be Interested In…

Those interested in being a Transportation Attendant may also be interested in:

Those who work as a Transportation Attendant sometimes switch careers to one of these choices:

References:

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More about our data sources and methodologies.

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