What is a Teller?
Career Description Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.
Daily Life Of a Teller
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Carry out special services for customers, such as ordering bank cards and checks.
- Process and maintain records of customer loans.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier’s checks, using computerized information about customers to tailor recommendations.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
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Teller Required Skills
Below is a list of the skills most Tellers say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Other Teller Job Titles
- Personal Banking Representative
- Coupon Clerk
- Foreign Exchange Clerk
- Collection Teller
- Banker
Teller Job Outlook
There were about 502,700 jobs for Teller in 2016 (in the United States). There is little to no growth in job opportunities for Teller. There will be an estimated 51,500 positions for Teller per year.
The states with the most job growth for Teller are Utah, Arizona, and Texas. Watch out if you plan on working in Wyoming, Illinois, or Pennsylvania. These states have the worst job growth for this type of profession.
Teller Average Salary
Tellers make between $22,250 and $39,110 a year.
Tellers who work in District of Columbia, Washington, or Maryland, make the highest salaries.
Below is a list of the median annual salaries for Tellers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $27,830 |
| Alaska | $30,710 |
| Arizona | $30,370 |
| Arkansas | $25,640 |
| California | $32,120 |
| Colorado | $30,810 |
| Connecticut | $33,360 |
| Delaware | $30,670 |
| District of Columbia | $35,790 |
| Florida | $32,140 |
| Georgia | $30,670 |
| Hawaii | $32,050 |
| Idaho | $28,660 |
| Illinois | $29,860 |
| Indiana | $27,900 |
| Iowa | $28,480 |
| Kansas | $28,150 |
| Kentucky | $27,770 |
| Louisiana | $27,850 |
| Maine | $30,080 |
| Maryland | $32,330 |
| Massachusetts | $32,860 |
| Michigan | $30,150 |
| Minnesota | $30,270 |
| Mississippi | $27,380 |
| Missouri | $27,800 |
| Montana | $28,760 |
| Nebraska | $29,620 |
| Nevada | $30,050 |
| New Hampshire | $29,780 |
| New Jersey | $32,950 |
| New Mexico | $27,050 |
| New York | $31,680 |
| North Carolina | $32,100 |
| North Dakota | $31,800 |
| Ohio | $28,990 |
| Oklahoma | $26,240 |
| Oregon | $30,390 |
| Pennsylvania | $29,360 |
| Rhode Island | $31,520 |
| South Carolina | $30,490 |
| South Dakota | $27,230 |
| Tennessee | $28,100 |
| Texas | $28,710 |
| Utah | $27,800 |
| Vermont | $30,850 |
| Virginia | $31,220 |
| Washington | $34,240 |
| West Virginia | $26,220 |
| Wisconsin | $28,870 |
| Wyoming | $28,810 |
Tools & Technologies Used by Tellers
Below is a list of the types of tools and technologies that Tellers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Email software
- Word processing software
- Microsoft Windows
- Microsoft Dynamics
- IBM Notes
- Sage 50 Accounting
- Internet browser software
- Accounting software
- Hyland Software OnBase
Becoming a Teller
What education is needed to be a Teller?
How Long Does it Take to Become a Teller?
Who Employs Tellers?
Below are examples of industries where Tellers work:
Other Jobs You May be Interested In
Those thinking about becoming a Teller might also be interested in the following careers:
- Reservation and Transportation Ticket Agents and Travel Clerks
- Data Entry Keyers
- Brokerage Clerks
- Customer Service Representatives
Those who work as a Teller sometimes switch careers to one of these choices:
References:
Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic
More about our data sources and methodologies.
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