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Teller

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What is a Teller?

Career Description Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.

Daily Life Of a Teller

  • Quote unit exchange rates, following daily international rate sheets or computer displays.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Process and maintain records of customer loans.
  • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier’s checks, using computerized information about customers to tailor recommendations.
  • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Answer telephones and assist customers with their questions.

Teller Required Skills

Below is a list of the skills most Tellers say are important on the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Other Teller Job Titles

  • Personal Banking Representative
  • Coupon Clerk
  • Foreign Exchange Clerk
  • Collection Teller
  • Banker

Teller Job Outlook

There were about 502,700 jobs for Teller in 2016 (in the United States). There is little to no growth in job opportunities for Teller. There will be an estimated 51,500 positions for Teller per year.

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The states with the most job growth for Teller are Utah, Arizona, and Texas. Watch out if you plan on working in Wyoming, Illinois, or Pennsylvania. These states have the worst job growth for this type of profession.

Teller Average Salary

Tellers make between $22,250 and $39,110 a year.

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Tellers who work in District of Columbia, Washington, or Maryland, make the highest salaries.

Below is a list of the median annual salaries for Tellers in different U.S. states.

State Annual Mean Salary
Alabama $27,830
Alaska $30,710
Arizona $30,370
Arkansas $25,640
California $32,120
Colorado $30,810
Connecticut $33,360
Delaware $30,670
District of Columbia $35,790
Florida $32,140
Georgia $30,670
Hawaii $32,050
Idaho $28,660
Illinois $29,860
Indiana $27,900
Iowa $28,480
Kansas $28,150
Kentucky $27,770
Louisiana $27,850
Maine $30,080
Maryland $32,330
Massachusetts $32,860
Michigan $30,150
Minnesota $30,270
Mississippi $27,380
Missouri $27,800
Montana $28,760
Nebraska $29,620
Nevada $30,050
New Hampshire $29,780
New Jersey $32,950
New Mexico $27,050
New York $31,680
North Carolina $32,100
North Dakota $31,800
Ohio $28,990
Oklahoma $26,240
Oregon $30,390
Pennsylvania $29,360
Rhode Island $31,520
South Carolina $30,490
South Dakota $27,230
Tennessee $28,100
Texas $28,710
Utah $27,800
Vermont $30,850
Virginia $31,220
Washington $34,240
West Virginia $26,220
Wisconsin $28,870
Wyoming $28,810

Tools & Technologies Used by Tellers

Below is a list of the types of tools and technologies that Tellers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Email software
  • Word processing software
  • Microsoft Windows
  • Microsoft Dynamics
  • IBM Notes
  • Sage 50 Accounting
  • Internet browser software
  • Accounting software
  • Hyland Software OnBase

Becoming a Teller

What education is needed to be a Teller?

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How Long Does it Take to Become a Teller?

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Who Employs Tellers?

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Below are examples of industries where Tellers work:

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Other Jobs You May be Interested In

Those thinking about becoming a Teller might also be interested in the following careers:

Those who work as a Teller sometimes switch careers to one of these choices:

References:

Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic

More about our data sources and methodologies.

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