What Do Tellers Do?
Career Description Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.
What do Tellers do On a Daily Basis?
- Monitor bank vaults to ensure cash balances are correct.
- Prepare and verify cashier’s checks.
- Answer telephones and assist customers with their questions.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Compute financial fees, interest, and service charges.
- Process and maintain records of customer loans.
Things a Teller Should Know How to Do
When polled, Tellers say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation: Actively looking for ways to help people.
Types of Tellers
- Foreign Exchange Clerk
- Banker
- Utility Teller
- Foreign Banknote Teller Trader
- Personal Banking Representative
Is There Going to be Demand for Tellers?
There were about 502,700 jobs for Tellers in 2016 (in the United States).
Teller jobs are decreasing by a rate of -8.3%. This means the total job opportunities are shrinking. The Bureau of Labor Statistics predicts a loss of -41,800 jobs for Tellers by 2026. Due to new job openings and attrition, there will be an average of 51,500 job openings in this field each year.
The states with the most job growth for Tellers are Texas, Utah, and Washington.
Watch out if you plan on working in California, Pennsylvania, or Illinois. These states have the worst job growth for this type of profession.
Teller Average Salary
The average yearly salary of a Teller ranges between $22,250 and $39,110. The median salary for this occupation is $29,450.
Below is a list of the median annual salaries for jobs of this type in different U.S. states.
| State | Annual Mean Salary |
|---|---|
|
District of Columbia |
$35,790 |
|
Washington |
$34,240 |
|
Connecticut |
$33,360 |
|
New Jersey |
$32,950 |
|
Massachusetts |
$32,860 |
|
Maryland |
$32,330 |
|
Florida |
$32,140 |
|
California |
$32,120 |
|
North Carolina |
$32,100 |
|
Hawaii |
$32,050 |
|
North Dakota |
$31,800 |
|
New York |
$31,680 |
|
Rhode Island |
$31,520 |
|
Virginia |
$31,220 |
|
Vermont |
$30,850 |
|
Colorado |
$30,810 |
|
Alaska |
$30,710 |
|
Delaware |
$30,670 |
|
Georgia |
$30,670 |
|
South Carolina |
$30,490 |
|
Oregon |
$30,390 |
|
Arizona |
$30,370 |
|
Minnesota |
$30,270 |
|
Michigan |
$30,150 |
|
Maine |
$30,080 |
|
Nevada |
$30,050 |
|
Illinois |
$29,860 |
|
New Hampshire |
$29,780 |
|
Nebraska |
$29,620 |
|
Pennsylvania |
$29,360 |
|
Ohio |
$28,990 |
|
Wisconsin |
$28,870 |
|
Wyoming |
$28,810 |
|
Montana |
$28,760 |
|
Texas |
$28,710 |
|
Idaho |
$28,660 |
|
Iowa |
$28,480 |
|
Kansas |
$28,150 |
|
Tennessee |
$28,100 |
|
Indiana |
$27,900 |
|
Louisiana |
$27,850 |
|
Alabama |
$27,830 |
|
Utah |
$27,800 |
|
Missouri |
$27,800 |
|
Kentucky |
$27,770 |
|
Mississippi |
$27,380 |
|
South Dakota |
$27,230 |
|
New Mexico |
$27,050 |
|
Oklahoma |
$26,240 |
|
West Virginia |
$26,220 |
|
Arkansas |
$25,640 |
Tools & Technologies Used by Tellers
Below is a list of the types of tools and technologies that Tellers may use on a daily basis:
- Microsoft Excel
- Jack Henry & Associates Vertex
- Microsoft Outlook
- IBM Notes
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Windows
How to Become a Teller
Education needed to be a Teller:
How many years of work experience do I need?
Where Tellers Work
You May Also Be Interested In…
Those thinking about becoming Tellers might also be interested in the following careers:
- Data Entry Keyers
- Customer Service Representatives
- Reservation and Transportation Ticket Agents and Travel Clerks
Are you already one of the many Tellers in the United States? If you’re thinking about changing careers, these fields are worth exploring:
- Floral Designers
- Reservation and Transportation Ticket Agents and Travel Clerks
References
Image Credit: Via Wikimedia Commons
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