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What Do Tellers Do?

Career Description Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.

What do Tellers do On a Daily Basis?

  • Monitor bank vaults to ensure cash balances are correct.
  • Prepare and verify cashier’s checks.
  • Answer telephones and assist customers with their questions.
  • Quote unit exchange rates, following daily international rate sheets or computer displays.
  • Compute financial fees, interest, and service charges.
  • Process and maintain records of customer loans.

Things a Teller Should Know How to Do

When polled, Tellers say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

Types of Tellers

  • Foreign Exchange Clerk
  • Banker
  • Utility Teller
  • Foreign Banknote Teller Trader
  • Personal Banking Representative

Is There Going to be Demand for Tellers?

There were about 502,700 jobs for Tellers in 2016 (in the United States).

Teller jobs are decreasing by a rate of -8.3%. This means the total job opportunities are shrinking. The Bureau of Labor Statistics predicts a loss of -41,800 jobs for Tellers by 2026. Due to new job openings and attrition, there will be an average of 51,500 job openings in this field each year.

Forecasted Number of Jobs for Tellers in U.S.

The states with the most job growth for Tellers are Texas, Utah, and Washington.

Watch out if you plan on working in California, Pennsylvania, or Illinois. These states have the worst job growth for this type of profession.

Teller Average Salary

The average yearly salary of a Teller ranges between $22,250 and $39,110. The median salary for this occupation is $29,450.

Salary Ranges for Tellers

Below is a list of the median annual salaries for jobs of this type in different U.S. states.

Annual Mean Salary by State
State Annual Mean Salary

District of Columbia

$35,790

Washington

$34,240

Connecticut

$33,360

New Jersey

$32,950

Massachusetts

$32,860

Maryland

$32,330

Florida

$32,140

California

$32,120

North Carolina

$32,100

Hawaii

$32,050

North Dakota

$31,800

New York

$31,680

Rhode Island

$31,520

Virginia

$31,220

Vermont

$30,850

Colorado

$30,810

Alaska

$30,710

Delaware

$30,670

Georgia

$30,670

South Carolina

$30,490

Oregon

$30,390

Arizona

$30,370

Minnesota

$30,270

Michigan

$30,150

Maine

$30,080

Nevada

$30,050

Illinois

$29,860

New Hampshire

$29,780

Nebraska

$29,620

Pennsylvania

$29,360

Ohio

$28,990

Wisconsin

$28,870

Wyoming

$28,810

Montana

$28,760

Texas

$28,710

Idaho

$28,660

Iowa

$28,480

Kansas

$28,150

Tennessee

$28,100

Indiana

$27,900

Louisiana

$27,850

Alabama

$27,830

Utah

$27,800

Missouri

$27,800

Kentucky

$27,770

Mississippi

$27,380

South Dakota

$27,230

New Mexico

$27,050

Oklahoma

$26,240

West Virginia

$26,220

Arkansas

$25,640

Tools & Technologies Used by Tellers

Below is a list of the types of tools and technologies that Tellers may use on a daily basis:

  • Microsoft Excel
  • Jack Henry & Associates Vertex
  • Microsoft Outlook
  • IBM Notes
  • Microsoft Office
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Windows

How to Become a Teller

Education needed to be a Teller:

Teller Degree Level

How many years of work experience do I need?

Teller Work Experience

Where Tellers Work

Teller Sectors

You May Also Be Interested In…

Those thinking about becoming Tellers might also be interested in the following careers:

  • Data Entry Keyers
  • Customer Service Representatives
  • Reservation and Transportation Ticket Agents and Travel Clerks

Are you already one of the many Tellers in the United States? If you’re thinking about changing careers, these fields are worth exploring:

  • Floral Designers
  • Reservation and Transportation Ticket Agents and Travel Clerks

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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