What Does it Take to Be a Postal Service Clerk?
Job Description: Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
Daily Life Of a Postal Service Clerk
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Cash money orders.
- Order retail items and other supplies for office use.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Obtain signatures from recipients of registered or special delivery mail.
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Postal Service Clerk Required Skills
Postal Service Clerks state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Postal Service Clerk Jobs
- Sales & Service Associate (SSA)
- Bulk Clerk
- Distribution Clerk
- Post Office Clerk
- Parcel Post Clerk
Job Opportunities for Postal Service Clerks
In 2016, there was an estimated number of 79,000 jobs in the United States for Postal Service Clerk. There is little to no growth in job opportunities for Postal Service Clerk. The BLS estimates 4,800 yearly job openings in this field.
The states with the most job growth for Postal Service Clerk are Utah, Texas, and Connecticut. Watch out if you plan on working in Pennsylvania, Oklahoma, or Ohio. These states have the worst job growth for this type of profession.
Salary for a Postal Service Clerk
Postal Service Clerks make between $35,770 and $61,330 a year.
Postal Service Clerks who work in Arizona, California, or Connecticut, make the highest salaries.
How much do Postal Service Clerks make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $50,450 |
| Alaska | $42,920 |
| Arizona | $53,870 |
| Arkansas | $46,720 |
| California | $53,660 |
| Colorado | $51,050 |
| Connecticut | $52,510 |
| Delaware | $52,230 |
| District of Columbia | $53,840 |
| Florida | $52,260 |
| Georgia | $52,640 |
| Hawaii | $54,250 |
| Idaho | $49,110 |
| Illinois | $50,300 |
| Indiana | $50,330 |
| Iowa | $45,970 |
| Kansas | $48,450 |
| Kentucky | $49,320 |
| Louisiana | $51,150 |
| Maine | $47,860 |
| Maryland | $52,090 |
| Massachusetts | $52,450 |
| Michigan | $52,310 |
| Minnesota | $48,690 |
| Mississippi | $48,710 |
| Missouri | $48,040 |
| Montana | $46,230 |
| Nebraska | $46,830 |
| Nevada | $50,570 |
| New Hampshire | $50,540 |
| New Jersey | $53,750 |
| New Mexico | $49,850 |
| New York | $51,420 |
| North Carolina | $52,610 |
| North Dakota | $44,170 |
| Ohio | $50,610 |
| Oklahoma | $48,940 |
| Oregon | $50,360 |
| Pennsylvania | $50,390 |
| Rhode Island | $52,350 |
| South Carolina | $51,500 |
| South Dakota | $45,010 |
| Tennessee | $50,200 |
| Texas | $51,030 |
| Utah | $49,440 |
| Vermont | $47,930 |
| Virginia | $50,930 |
| Washington | $50,140 |
| West Virginia | $46,820 |
| Wisconsin | $49,720 |
| Wyoming | $47,500 |
Tools & Technologies Used by Postal Service Clerks
Although they’re not necessarily needed for all jobs, the following technologies are used by many Postal Service Clerks:
- Microsoft Windows
- Inventory tracking software
- Point of sale POS software
- Budgeting software
- Delivery operations information system DOIS
- Electronic Time Clock ETC
- Time and Attendance Collection System TACS
- NCR Advanced Store
How do I Become a Postal Service Clerk?
Learn what Postal Service Clerk education requirements there are.
How many years of work experience do I need?
Where Postal Service Clerks Work
Below are examples of industries where Postal Service Clerks work:
Other Jobs You May be Interested In
Those interested in being a Postal Service Clerk may also be interested in:
Career changers with experience as a Postal Service Clerk sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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