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What You Need to Know About Postal Service Clerk

Job Description: Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

What Do Postal Service Clerks Do On a Daily Basis?

  • Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
  • Transport mail from one work station to another.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Set postage meters, and calibrate them to ensure correct operation.
  • Keep money drawers in order, and record and balance daily transactions.
  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.

What Every Postal Service Clerk Should Know

When polled, Postal Service Clerks say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Other Postal Service Clerk Job Titles

  • Stamp Clerk
  • Counter Clerk
  • Mail Order Clerk
  • Post Office Clerk
  • Bulk Clerk

Postal Service Clerk Employment Estimates

In 2016, there was an estimated number of 79,000 jobs in the United States for Postal Service Clerk. There is little to no growth in job opportunities for Postal Service Clerk. The BLS estimates 4,800 yearly job openings in this field.

Forecasted Number of Jobs for Postal Service Clerks in U.S.

The states with the most job growth for Postal Service Clerk are Utah, Texas, and Connecticut. Watch out if you plan on working in Pennsylvania, Oklahoma, or Ohio. These states have the worst job growth for this type of profession.

What is the Average Salary of a Postal Service Clerk

The salary for Postal Service Clerks ranges between about $35,770 and $61,330 a year.

Salary Ranges for Postal Service Clerks

Postal Service Clerks who work in Arizona, California, or Connecticut, make the highest salaries.

Below is a list of the median annual salaries for Postal Service Clerks in different U.S. states.

State Annual Mean Salary
Alabama $50,450
Alaska $42,920
Arizona $53,870
Arkansas $46,720
California $53,660
Colorado $51,050
Connecticut $52,510
Delaware $52,230
District of Columbia $53,840
Florida $52,260
Georgia $52,640
Hawaii $54,250
Idaho $49,110
Illinois $50,300
Indiana $50,330
Iowa $45,970
Kansas $48,450
Kentucky $49,320
Louisiana $51,150
Maine $47,860
Maryland $52,090
Massachusetts $52,450
Michigan $52,310
Minnesota $48,690
Mississippi $48,710
Missouri $48,040
Montana $46,230
Nebraska $46,830
Nevada $50,570
New Hampshire $50,540
New Jersey $53,750
New Mexico $49,850
New York $51,420
North Carolina $52,610
North Dakota $44,170
Ohio $50,610
Oklahoma $48,940
Oregon $50,360
Pennsylvania $50,390
Rhode Island $52,350
South Carolina $51,500
South Dakota $45,010
Tennessee $50,200
Texas $51,030
Utah $49,440
Vermont $47,930
Virginia $50,930
Washington $50,140
West Virginia $46,820
Wisconsin $49,720
Wyoming $47,500

Tools & Technologies Used by Postal Service Clerks

Below is a list of the types of tools and technologies that Postal Service Clerks may use on a daily basis:

  • Microsoft Windows
  • Inventory tracking software
  • Point of sale POS software
  • Budgeting software
  • Delivery operations information system DOIS
  • Electronic Time Clock ETC
  • Time and Attendance Collection System TACS
  • NCR Advanced Store

How to Become a Postal Service Clerk

Individuals working as a Postal Service Clerk have obtained the following education levels:

Postal Service Clerk Degree Level

What work experience do I need to become a Postal Service Clerk?

Postal Service Clerk Work Experience

Who Employs Postal Service Clerks?

Postal Service Clerk Sectors

The table below shows some of the most common industries where those employed in this career field work.

Postal Service Clerk Industries

You May Also Be Interested In…

Those thinking about becoming a Postal Service Clerk might also be interested in the following careers:

Career changers with experience as a Postal Service Clerk sometimes find work in one of the following fields:


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More about our data sources and methodologies.

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