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Postal Service Clerk

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What Does it Take to Be a Postal Service Clerk?

Job Description: Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

Daily Life Of a Postal Service Clerk

  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  • Cash money orders.
  • Order retail items and other supplies for office use.
  • Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  • Obtain signatures from recipients of registered or special delivery mail.

Postal Service Clerk Required Skills

Postal Service Clerks state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Types of Postal Service Clerk Jobs

  • Sales & Service Associate (SSA)
  • Bulk Clerk
  • Distribution Clerk
  • Post Office Clerk
  • Parcel Post Clerk

Job Opportunities for Postal Service Clerks

In 2016, there was an estimated number of 79,000 jobs in the United States for Postal Service Clerk. There is little to no growth in job opportunities for Postal Service Clerk. The BLS estimates 4,800 yearly job openings in this field.

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The states with the most job growth for Postal Service Clerk are Utah, Texas, and Connecticut. Watch out if you plan on working in Pennsylvania, Oklahoma, or Ohio. These states have the worst job growth for this type of profession.

Salary for a Postal Service Clerk

Postal Service Clerks make between $35,770 and $61,330 a year.

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Postal Service Clerks who work in Arizona, California, or Connecticut, make the highest salaries.

How much do Postal Service Clerks make in each U.S. state?

State Annual Mean Salary
Alabama $50,450
Alaska $42,920
Arizona $53,870
Arkansas $46,720
California $53,660
Colorado $51,050
Connecticut $52,510
Delaware $52,230
District of Columbia $53,840
Florida $52,260
Georgia $52,640
Hawaii $54,250
Idaho $49,110
Illinois $50,300
Indiana $50,330
Iowa $45,970
Kansas $48,450
Kentucky $49,320
Louisiana $51,150
Maine $47,860
Maryland $52,090
Massachusetts $52,450
Michigan $52,310
Minnesota $48,690
Mississippi $48,710
Missouri $48,040
Montana $46,230
Nebraska $46,830
Nevada $50,570
New Hampshire $50,540
New Jersey $53,750
New Mexico $49,850
New York $51,420
North Carolina $52,610
North Dakota $44,170
Ohio $50,610
Oklahoma $48,940
Oregon $50,360
Pennsylvania $50,390
Rhode Island $52,350
South Carolina $51,500
South Dakota $45,010
Tennessee $50,200
Texas $51,030
Utah $49,440
Vermont $47,930
Virginia $50,930
Washington $50,140
West Virginia $46,820
Wisconsin $49,720
Wyoming $47,500

Tools & Technologies Used by Postal Service Clerks

Although they’re not necessarily needed for all jobs, the following technologies are used by many Postal Service Clerks:

  • Microsoft Windows
  • Inventory tracking software
  • Point of sale POS software
  • Budgeting software
  • Delivery operations information system DOIS
  • Electronic Time Clock ETC
  • Time and Attendance Collection System TACS
  • NCR Advanced Store

How do I Become a Postal Service Clerk?

Learn what Postal Service Clerk education requirements there are.

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How many years of work experience do I need?

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Where Postal Service Clerks Work

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Below are examples of industries where Postal Service Clerks work:

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Other Jobs You May be Interested In

Those interested in being a Postal Service Clerk may also be interested in:

Career changers with experience as a Postal Service Clerk sometimes find work in one of the following fields:

References:

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More about our data sources and methodologies.

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