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Insurance Claims Clerks

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What Does it Take to Be an Insurance Claims Clerk?

Job Description & Duties Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

Life As an Insurance Claims Clerk

  • Review insurance policy to determine coverage.
  • Transmit claims for payment or further investigation.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Post or attach information to claim file.
  • Calculate amount of claim.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.

Insurance Claims Clerk Needed Skills

Below is a list of the skills most Insurance Claims Clerks say are important on the job.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Other Insurance Claims Clerk Job Titles

  • Open Claims Representative
  • Medical Insurance Claims Processor
  • Claim Technician
  • Claims Customer Service Representative (Claims CSR)
  • Claims Associate

Job Opportunities for Insurance Claims Clerks

In 2016, there was an estimated number of 308,500 jobs in the United States for Insurance Claims and Policy Processing Clerks.

New jobs are being produced at a rate of 11.1% which is lower than average. The Bureau of Labor Statistics predicts 34,100 new jobs for Insurance Claims Clerks by 2026. The BLS estimates 35,600 yearly job openings in this field per year.

Forecasted Number of Jobs for Insurance Claims Clerks in U.S.

The states with the most job growth for Insurance Claims and Policy Processing Clerks are Texas, California, and Florida.

Watch out if you plan on working in Alaska, Vermont, or Maine. These states have the worst job growth for this type of profession.

Insurance Claims Clerk Salary

The average yearly salary of an Insurance Claims Clerk ranges between $27,540 and $60,500. The median salary for this occupation is $39,660.

Salary Ranges for Insurance Claims Clerks

How much do Insurance Claims and Policy Processing Clerks make in different U.S. states?

Annual Mean Salary by State
State Annual Mean Salary

District of Columbia

$56,710

Connecticut

$50,300

Massachusetts

$48,820

New York

$48,740

Colorado

$48,700

Maryland

$47,600

New Jersey

$47,180

Georgia

$46,190

Washington

$45,810

Rhode Island

$45,300

Minnesota

$44,700

New Hampshire

$44,500

Oregon

$43,950

Illinois

$43,540

Iowa

$43,500

North Carolina

$43,180

Arizona

$42,760

California

$42,690

Pennsylvania

$42,590

Alaska

$42,450

Oklahoma

$42,120

Virginia

$42,030

North Dakota

$41,610

Vermont

$41,420

Utah

$40,940

Nevada

$40,700

Delaware

$40,540

Idaho

$40,410

Kansas

$40,350

Wisconsin

$40,340

Hawaii

$40,270

Maine

$40,180

Missouri

$40,100

Texas

$39,950

Ohio

$39,830

Indiana

$39,740

Nebraska

$39,410

Florida

$39,150

Montana

$39,020

Michigan

$38,310

Tennessee

$37,880

New Mexico

$37,360

Alabama

$37,000

South Carolina

$36,850

Wyoming

$36,190

Arkansas

$35,960

Louisiana

$35,100

Kentucky

$34,370

West Virginia

$33,710

South Dakota

$33,540

Mississippi

$33,420

What Tools & Technology do Insurance Claims Clerks Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Insurance Claims Clerks:

  • Healthcare common procedure coding system HCPCS
  • Microsoft Word
  • Microsoft PowerPoint
  • Data entry software
  • Microsoft Office
  • Medical procedure coding software
  • Medical condition coding software
  • Microsoft Excel

How to Become an Insurance Claims Clerk

Are there Insurance Claims Clerk education requirements?

Insurance Claims Clerk Degree Level

How many years of work experience do I need?

Insurance Claims Clerk Work Experience

Who Employs Insurance Claims Clerks?

Insurance Claims Clerk Sectors

Other Jobs You May be Interested In

Those interested in being an Insurance Claims Clerk may also be interested in:

  • Tour Guides and Escorts
  • Travel Agents

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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