All About Insurance Claims Clerks
Career Description Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
What Do Insurance Claims Clerks Do On a Daily Basis?
- Enter claims information into database systems.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Transmit claims for payment or further investigation.
- Review insurance policy to determine coverage.
- Prepare insurance claim forms or related documents and review them for completeness.
- Apply insurance rating systems.
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What an Insurance Claims Clerk Should Know
Below is a list of the skills most Insurance Claims Clerks say are important on the job.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation: Actively looking for ways to help people.
Types of Insurance Claims Clerk
- Claim Processing Specialist
- Service Advisor
- Claim Taker
- Claims Associate
- Insurance Claims Processor
Is There Job Demand for Insurance Claims Clerks?
There were about 308,500 jobs for Insurance Claims Clerk in 2016 (in the United States). New jobs are being produced at a rate of 11.1% which is above the national average. The Bureau of Labor Statistics predicts 34,100 new jobs for Insurance Claims Clerk by 2026. Due to new job openings and attrition, there will be an average of 35,600 job openings in this field each year.
The states with the most job growth for Insurance Claims Clerk are Utah, Arizona, and Iowa. Watch out if you plan on working in Maine, Vermont, or Oregon. These states have the worst job growth for this type of profession.
Average Insurance Claims Clerks Salary
The average yearly salary of an Insurance Claims Clerk ranges between $27,540 and $60,500.
Insurance Claims Clerks who work in District of Columbia, Connecticut, or Massachusetts, make the highest salaries.
How much do Insurance Claims Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $37,000 |
| Alaska | $42,450 |
| Arizona | $42,760 |
| Arkansas | $35,960 |
| California | $42,690 |
| Colorado | $48,700 |
| Connecticut | $50,300 |
| Delaware | $40,540 |
| District of Columbia | $56,710 |
| Florida | $39,150 |
| Georgia | $46,190 |
| Hawaii | $40,270 |
| Idaho | $40,410 |
| Illinois | $43,540 |
| Indiana | $39,740 |
| Iowa | $43,500 |
| Kansas | $40,350 |
| Kentucky | $34,370 |
| Louisiana | $35,100 |
| Maine | $40,180 |
| Maryland | $47,600 |
| Massachusetts | $48,820 |
| Michigan | $38,310 |
| Minnesota | $44,700 |
| Mississippi | $33,420 |
| Missouri | $40,100 |
| Montana | $39,020 |
| Nebraska | $39,410 |
| Nevada | $40,700 |
| New Hampshire | $44,500 |
| New Jersey | $47,180 |
| New Mexico | $37,360 |
| New York | $48,740 |
| North Carolina | $43,180 |
| North Dakota | $41,610 |
| Ohio | $39,830 |
| Oklahoma | $42,120 |
| Oregon | $43,950 |
| Pennsylvania | $42,590 |
| Rhode Island | $45,300 |
| South Carolina | $36,850 |
| South Dakota | $33,540 |
| Tennessee | $37,880 |
| Texas | $39,950 |
| Utah | $40,940 |
| Vermont | $41,420 |
| Virginia | $42,030 |
| Washington | $45,810 |
| West Virginia | $33,710 |
| Wisconsin | $40,340 |
| Wyoming | $36,190 |
What Tools do Insurance Claims Clerks Use?
Below is a list of the types of tools and technologies that Insurance Claims Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Data entry software
- Word processing software
- Spreadsheet software
- Database software
- Medical procedure coding software
- Healthcare common procedure coding system HCPCS
- Medical condition coding software
- Billing software
- Alpha Software Alpha Five
- IBM Check Processing Control System CPSC
- St. Paul Travelers e-CARMA
- Automated information system software
- Claim processing system software
How to Become an Insurance Claims Clerk
Learn what Insurance Claims Clerk education requirements there are.
How many years of work experience do I need?
Insurance Claims Clerks Sector
The table below shows the approximate number of Insurance Claims Clerks employed by various industries.
Similar Careers
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References:
Image Credit: Jace Armstrong via public domain
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