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First-Line Supervisors of Gambling Services Workers in Iowa

First-Line Supervisors of Gambling Services Workers in Iowa

Considering working as a First-Line Supervisors of Gambling Services Workers in Iowa? Here’s what the data says. Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

What do First-Line Supervisors of Gambling Services Workers Make in Iowa?

The first-line supervisors of gambling services workers working in Iowa, the typical annual salary is $50,510 per year (or about $24.28/hour).Earnings range from $41,120 at the 10th percentile to $61,010 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $41,120 $19.77
25th percentile $48,340 $23.24
Median (50th) $50,510 $24.28
75th percentile $57,990 $27.88
90th percentile $61,010 $29.33
Salary ranges for First-Line Supervisors of Gambling Services Workers in Iowa

The location quotient — a measure of how concentrated this occupation is in Iowa relative to the national average — is 1.49, indicating that first-line supervisors of gambling services workers are more concentrated here than the national average.

National Wage Comparison

Nationally, first-line supervisors of gambling services workers earn a median of $38,996 per year ($18.75/hour), exceeding the Iowa median.

First-Line Supervisors of Gambling Services Workers earnings in Iowa vs. the national average

Employment Outlook

Nationally, total employment in this occupation is 162,254 first-line supervisors of gambling services workers across the United States. In Iowa alone, approximately 390 people work in this role. That matches the typical state median of 390.

First-Line Supervisors of Gambling Services Workers in Iowa vs. the average state Forecasted number of jobs for First-Line Supervisors of Gambling Services Workers

Top Iowa Metros for First-Line Supervisors of Gambling Services Workers

These are the Iowa metros with the most first-line supervisors of gambling services workers in Iowa.

Metro Area Number Employed Annual Median Salary
Davenport-Moline-Rock Island, IA-IL 50 $46,690

Top States for First-Line Supervisors of Gambling Services Workers Employment

View the states that employ the most first-line supervisors of gambling services workers work.

State Number Employed
Nevada 5,640
California 3,160
New Jersey 1,150
Oklahoma 1,150
Florida 1,030
Mississippi 1,020
Washington 840
Indiana 830
Pennsylvania 780
Montana 770
Michigan 730
Maryland 690
Minnesota 690
Arizona 580
New York 570
Louisiana 530
Illinois 520
Puerto Rico 420
Missouri 420
Iowa 390

Highest-Paying States for First-Line Supervisors of Gambling Services Workers

The highest-paying states for first-line supervisors of gambling services workers.

State Annual Median Salary
Washington $75,750
New York $72,330
Maryland $71,000
Alaska $70,820
Arizona $65,580
Colorado $65,330
California $64,320
Rhode Island $63,580
Nevada $62,940
Pennsylvania $62,250

Skills

Key first-line supervisors of gambling services workers skills, rated on an importance scale of 0 to 5:

Service Orientation  3.9 / 5
0
5
Monitoring  3.9 / 5
0
5
Active Listening  3.8 / 5
0
5
Speaking  3.8 / 5
0
5
Reading Comprehension  3.6 / 5
0
5
Critical Thinking  3.6 / 5
0
5

Knowledge Areas

Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.5 / 5
0
5
Mathematics  3.9 / 5
0
5
English Language  3.9 / 5
0
5
Administration and Management  3.8 / 5
0
5
Computers and Electronics  3.7 / 5
0
5
Education and Training  3.5 / 5
0
5

Abilities

The abilities that matter most for first-line supervisors of gambling services workers, rated on an importance scale of 0 to 5:

Oral Comprehension  4.0 / 5
0
5
Oral Expression  3.9 / 5
0
5
Speech Recognition  3.8 / 5
0
5
Problem Sensitivity  3.8 / 5
0
5
Speech Clarity  3.8 / 5
0
5
Near Vision  3.6 / 5
0
5

Daily Tasks

First-Line Supervisors of Gambling Services Workers typically:

  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform paperwork required for monetary transactions.
  • Respond to and resolve patrons' complaints.
  • Greet customers and ask about the quality of service they are receiving.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Explain and interpret house rules, such as game rules or betting limits, for patrons.
  • Establish and maintain banks and table limits for each game.
  • Reset slot machines after payoffs.
  • Answer patrons' questions about gaming machine functions and payouts.

Work Activities

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Working with Computers
  • Guiding, Directing, and Motivating Subordinates
  • Evaluating Information to Determine Compliance with Standards
  • Resolving Conflicts and Negotiating with Others
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Documenting/Recording Information
  • Coaching and Developing Others
  • Organizing, Planning, and Prioritizing Work

Tools & Technology

Common tools and software used in this occupation include: Hot technologies: Microsoft Access In-demand technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Related college programs include:

  • Casino Operations and Services
  • Hospitality Management

Other careers like first-line supervisors of gambling services workers include:

Also Known As

Blackjack Pit Boss, Blackjack Supervisor, Cage Supervisor, Cardroom Manager, Cardroom Supervisor, Casino Floor Runner, Casino Floor Supervisor, Casino Floorperson, Casino Manager, Casino Services Supervisor, Casino Shift Manager (CSM), Casino Slot Supervisor, Casino Supervisor, Contract Runner, Dual Rate Supervisor.

References

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