What is a Bill and Account Collector?
Bill Collector Example Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
A Day in the Life of a Bill Collector
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Advise customers of necessary actions and strategies for debt repayment.
- Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
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What Skills Do You Need to Work as a Bill Collector?
Below is a list of the skills most Bill and Account Collectors say are important on the job.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Persuasion: Persuading others to change their minds or behavior.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Other Bill Collector Job Titles
- Collection Agent
- Telephone Collector
- Rent Collector
- Bad Credit Collector
- Car Repossessor
Bill Collector Employment Estimates
There were about 305,700 jobs for Bill and Account Collector in 2016 (in the United States). There is little to no growth in job opportunities for Bill and Account Collector. There will be an estimated 30,200 positions for Bill Collector per year.
The states with the most job growth for Bill Collector are Utah, Maryland, and Tennessee. Watch out if you plan on working in Illinois, Maine, or Alabama. These states have the worst job growth for this type of profession.
Do Bill and Account Collectors Make A Lot Of Money?
Bill and Account Collectors make between $24,620 and $55,360 a year.
Bill and Account Collectors who work in District of Columbia, Alaska, or Massachusetts, make the highest salaries.
How much do Bill and Account Collectors make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $35,570 |
| Alaska | $45,540 |
| Arizona | $36,430 |
| Arkansas | $32,120 |
| California | $44,340 |
| Colorado | $40,730 |
| Connecticut | $45,360 |
| Delaware | $39,190 |
| District of Columbia | $64,210 |
| Florida | $36,070 |
| Georgia | $37,180 |
| Hawaii | $41,540 |
| Idaho | $36,270 |
| Illinois | $38,610 |
| Indiana | $35,230 |
| Iowa | $35,450 |
| Kansas | $33,640 |
| Kentucky | $36,650 |
| Louisiana | $33,170 |
| Maine | $36,330 |
| Maryland | $42,950 |
| Massachusetts | $45,810 |
| Michigan | $39,800 |
| Minnesota | $39,780 |
| Mississippi | $33,440 |
| Missouri | $35,150 |
| Montana | $35,570 |
| Nebraska | $34,990 |
| Nevada | $36,710 |
| New Hampshire | $37,410 |
| New Jersey | $45,260 |
| New Mexico | $37,350 |
| New York | $42,310 |
| North Carolina | $35,970 |
| North Dakota | $43,090 |
| Ohio | $35,900 |
| Oklahoma | $35,420 |
| Oregon | $39,130 |
| Pennsylvania | $37,340 |
| Rhode Island | $43,100 |
| South Carolina | $35,700 |
| South Dakota | $32,570 |
| Tennessee | $33,940 |
| Texas | $36,590 |
| Utah | $33,500 |
| Vermont | $42,350 |
| Virginia | $41,060 |
| Washington | $40,400 |
| West Virginia | $33,350 |
| Wisconsin | $38,400 |
| Wyoming | $37,850 |
Tools & Technologies Used by Bill and Account Collectors
Below is a list of the types of tools and technologies that Bill and Account Collectors may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Word processing software
- SAP
- Spreadsheet software
- Microsoft Dynamics
- Intuit QuickBooks
- MEDITECH software
- Oracle JD Edwards EnterpriseOne
- LexisNexis
- Medical procedure coding software
- Microsoft Dynamics GP
- Sage 50 Accounting
- Healthcare common procedure coding system HCPCS
- NetSuite ERP
- Medical condition coding software
How to Become a Bill Collector
Individuals working as a Bill and Account Collector have obtained the following education levels:
How Long Does it Take to Become a Bill Collector?
Who Employs Bill and Account Collectors?
The table below shows some of the most common industries where those employed in this career field work.
You May Also Be Interested In…
Are you already one of the many Bill and Account Collector in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic
More about our data sources and methodologies.
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