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veterinary reception/receptionist

What veterinary reception/receptionist Majors Need to Know

Coursework for veterinary reception/receptionist emphasize a specific mix of knowledge, skills, and abilities — derived from O*NET surveys of workers in occupations that veterinary reception/receptionist graduates commonly enter.

Knowledge Areas

According to O*NET, a major in veterinary reception/receptionist emphasizes the following knowledge areas:

• Customer and Personal Service — Importance 4.2 / 5; level 4.4 / 7.
• Administrative — Importance 3.8 / 5; level 4.8 / 7.
• English Language — Importance 3.7 / 5; level 3.5 / 7.
• Administration and Management — Importance 3.6 / 5; level 3.1 / 7.
• Computers and Electronics — Importance 3.3 / 5; level 4.0 / 7.

^{Importance is rated 1–5; level is 1–7. Source: ONET Online — weighted across related occupations.*}

Skills

Skills developed in a veterinary reception/receptionist program reflects the day-to-day work of related occupations:

• Speaking — Importance 3.9 / 5; level 3.5 / 7.
• Active Listening — Importance 3.9 / 5; level 3.5 / 7.
• Service Orientation — Importance 3.6 / 5; level 3.4 / 7.
• Reading Comprehension — Importance 3.6 / 5; level 3.5 / 7.
• Social Perceptiveness — Importance 3.6 / 5; level 3.4 / 7.

Abilities

Innate abilities most relevant to veterinary reception/receptionist careers — again drawn from O*NET surveys of related occupations:

• Oral Comprehension — Importance 4.0 / 5; level 3.9 / 7.
• Oral Expression — Importance 4 / 5; level 3.9 / 7.
• Speech Recognition — Importance 3.9 / 5; level 3.6 / 7.
• Written Comprehension — Importance 3.8 / 5; level 3.5 / 7.
• Speech Clarity — Importance 3.8 / 5; level 3.5 / 7.

Common Job Activities

Day-to-day, veterinary reception/receptionist graduates report doing:

Activity	Frequency / Importance
Working with Computers	4.5 / 7
Getting Information	4.3 / 7
Communicating with Supervisors, Peers, or Subordinates	4.2 / 7
Making Decisions and Solving Problems	4.1 / 7
Processing Information	3.9 / 7
Resolving Conflicts and Negotiating with Others	3.8 / 7
Documenting/Recording Information	3.7 / 7
Establishing and Maintaining Interpersonal Relationships	3.7 / 7
Performing for or Working Directly with the Public	3.6 / 7
Communicating with People Outside the Organization	3.6 / 7

Technology Skills Used on the Job

Most frequently-cited tools used by veterinary reception/receptionist professionals:

Tool / Software	Category	In-Demand
Microsoft Word	Word processing software	✓
Google Drive	Cloud-based data access and sharing software	—
Microsoft Outlook	Electronic mail software	✓
Database software	Data base user interface and query software	—
Data entry software	Data base user interface and query software	—
Microsoft PowerPoint	Presentation software	✓
Google Docs	Word processing software	—
Bookkeeping software	Accounting software	—
Microsoft Office software	Office suite software	✓
Medical condition coding software	Medical software	—
FileMaker Pro	Data base user interface and query software	—
Web browser software	Internet browser software	—

^{Source: ONET Online technology skills, weighted across related occupations.*}

Sample Job Titles

Real job postings for veterinary reception/receptionist graduates include:

• Steno Pool Supervisor
• Schedule Supervisor
• Central Supply Supervisor
• Regulatory Administrator
• Computer Operations Supervisor
• Assembly Stock Supervisor
• Tariff Supervisor
• Lending Activities Supervisor
• Gate Services Supervisor
• Floor Space Allocator
• Magazine Supervisor
• Collection Supervisor
• Stock Supervisor
• Operators School Manager
• Customer Experience Coordinator (CX Coordinator)

Education Typically Required

Across the occupations open to veterinary reception/receptionist graduates, the typical level of education actually held by current workers is distributed as:

Education Level	Share of Workers
High school diploma or equivalent	35.4%
Bachelor’s degree	24.2%
Some college courses	22.6%
Postsecondary certificate	10.0%
Associate’s degree (or other 2-year)	6.9%
Master’s degree	0.7%
Less than a high school diploma	0.1%

^{Source: ONET Online education / training / experience requirements.*}

Who Is Earning a Degree in veterinary reception/receptionist?

Gender Distribution

This field skews predominantly female, with women earning 81.8% of veterinary reception/receptionist degrees.

Gender	Graduates	Share
Women	9	81.8%
Men	2	18.2%

Racial-Ethnic Diversity

At the national level, the racial-ethnic distribution of veterinary reception/receptionist graduates is as follows:

Race / Ethnicity	Graduates	Share
White	4	36.4%
Hispanic or Latino	6	54.5%
Black or African American	1	9.1%

^{See minority definition below.}

Related Programs

You may also be interested in these closely related fields of study:

Program	CIP Code
Veterinary Administrative Services	01.82
Veterinary Administrative Services, General	01.8201
Veterinary Administrative Services, Other	01.8299
Veterinary Administrative/Executive Assistant and Veterinary Secretary	01.8204
Veterinary Office Management/Administration	01.8202
Agricultural Business Technology/Technician	01.0106

References

The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students and international students. This number is then divided by the total number of students to obtain the racial-ethnic minorities percentage.

• College Factual
• National Center for Education Statistics (IPEDS)
• O*NET Online
• U.S. Bureau of Labor Statistics
• U.S. Department of Education College Scorecard

More about our data sources and methodologies.