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Slot Supervisor

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All About Slot Supervisors

Occupation Description Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

What Do Slot Supervisors Do On a Daily Basis?

  • Attach “out of order” signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
  • Stock patron supplies and refreshments.
  • Train, supervise, schedule, and evaluate slot department workers, including change runners and slot technicians.
  • Respond to and resolve patrons' complaints.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.

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Skills Needed to be a Slot Supervisor

Slot Supervisors state the following job skills are important in their day-to-day work.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others' actions.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

  • Slot Shift Supervisor
  • Casino Slot Supervisor
  • Slot Technician
  • Contract Runner
  • Slot Floorman

Job Demand for Slot Supervisors

There were about 12,100 jobs for Slot Supervisor in 2016 (in the United States). New jobs are being produced at a rate of 4.1% which is below the national average. The Bureau of Labor Statistics predicts 500 new jobs for Slot Supervisor by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.

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The states with the most job growth for Slot Supervisor are Idaho, Washington, and Wisconsin. Watch out if you plan on working in Missouri, Illinois, or Mississippi. These states have the worst job growth for this type of profession.

Tools & Technologies Used by Slot Supervisors

Below is a list of the types of tools and technologies that Slot Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft Project

How to Become a Slot Supervisor

Individuals working as a Slot Supervisor have obtained the following education levels:

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How Long Does it Take to Become a Slot Supervisor?

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Other Jobs You May be Interested In

Career changers with experience as a Slot Supervisor sometimes find work in one of the following fields:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

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