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Slot Supervisor

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What is a Slot Supervisor?

Position Description Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

Life As a Slot Supervisor: What Do They Do?

  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Attach “out of order” signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
  • Stock patron supplies and refreshments.
  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
  • Exchange currency for customers, converting currency into requested combinations of bills and coins.

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Qualities of a Slot Supervisor

Slot Supervisors state the following job skills are important in their day-to-day work.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others' actions.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

  • Key Person
  • Slot Floorman
  • Slot Machine Floor Person
  • Electronic Gaming Device Supervisor
  • Slot Manager

Is There Going to be Demand for Slot Supervisors?

In the United States, there were 12,100 jobs for Slot Supervisor in 2016. New jobs are being produced at a rate of 4.1% which is below the national average. The Bureau of Labor Statistics predicts 500 new jobs for Slot Supervisor by 2026. The BLS estimates 2,000 yearly job openings in this field.

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The states with the most job growth for Slot Supervisor are Idaho, Washington, and Wisconsin. Watch out if you plan on working in Missouri, Illinois, or Mississippi. These states have the worst job growth for this type of profession.

Tools & Technologies Used by Slot Supervisors

Although they’re not necessarily needed for all jobs, the following technologies are used by many Slot Supervisors:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft Project

How do I Become a Slot Supervisor?

What education or degrees do I need to become a Slot Supervisor?

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How many years of work experience do I need?

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Other Jobs You May be Interested In

Are you already one of the many Slot Supervisor in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

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