What is a Slot Supervisor?
Job Description & Duties Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.
What Do Slot Supervisors Do On a Daily Basis?
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Reset slot machines after payoffs.
- Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
- Train, supervise, schedule, and evaluate slot department workers, including change runners and slot technicians.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
Slot Supervisor Skills
When polled, Slot Supervisors say the following skills are most frequently used in their jobs:
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination: Adjusting actions in relation to others’ actions.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Related Job Titles for this Occupation:
- Slot Floorperson
- Slot Floorman
- Casino Slot Supervisor
- Slot Supervisor
- Slot Technician Supervisor
Job Outlook for Slot Supervisors
In 2016, there was an estimated number of 12,100 jobs in the United States for Slot Supervisor. New jobs are being produced at a rate of 4.1% which is below the national average. The Bureau of Labor Statistics predicts 500 new jobs for Slot Supervisor by 2026. There will be an estimated 2,000 positions for Slot Supervisor per year.
The states with the most job growth for Slot Supervisor are Idaho, Washington, and Wisconsin. Watch out if you plan on working in Missouri, Illinois, or Mississippi. These states have the worst job growth for this type of profession.
What Tools do Slot Supervisors Use?
Below is a list of the types of tools and technologies that Slot Supervisors may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Microsoft Project
How to Become a Slot Supervisor
Individuals working as a Slot Supervisor have obtained the following education levels:
What work experience do I need to become a Slot Supervisor?
Other Jobs You May be Interested In
Those who work as a Slot Supervisor sometimes switch careers to one of these choices:
Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International
More about our data sources and methodologies.
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