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Slot Supervisor

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What Do Slot Supervisor Do?

Job Description: Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

List of Slot Supervisor Job Duties

  • Attach “out of order” signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
  • Respond to and resolve patrons’ complaints.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Answer patrons’ questions about gaming machine functions and payouts.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.

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Slot Supervisor Required Skills

Slot Supervisors state the following job skills are important in their day-to-day work.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination: Adjusting actions in relation to others’ actions.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

  • Slot Machine Key Person
  • Slot Technician Supervisor
  • Casino Manager
  • Casino Slot Supervisor
  • Slot Shift Supervisor

Is There Going to be Demand for Slot Supervisors?

In 2016, there was an estimated number of 12,100 jobs in the United States for Slot Supervisor. New jobs are being produced at a rate of 4.1% which is below the national average. The Bureau of Labor Statistics predicts 500 new jobs for Slot Supervisor by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.

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The states with the most job growth for Slot Supervisor are Idaho, Washington, and Wisconsin. Watch out if you plan on working in Missouri, Illinois, or Mississippi. These states have the worst job growth for this type of profession.

What Tools & Technology do Slot Supervisors Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Slot Supervisors:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft Project

Becoming a Slot Supervisor

What kind of Slot Supervisor requirements are there?

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How Long Does it Take to Become a Slot Supervisor?

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Are you already one of the many Slot Supervisor in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

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