Receptionists and Information Clerks in Puerto Rico
Considering working as a Receptionists and Information Clerks in Puerto Rico? Here’s what you need to know. Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).
What do Receptionists and Information Clerks Make in Puerto Rico?
For a receptionists and information clerks working in Puerto Rico, wages run about $21,740 per year (or about $10.45/hour).Earnings range from $19,760 at the 10th percentile to $31,200 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $19,760 | $9.50 |
| 25th percentile | $20,330 | $9.78 |
| Median (50th) | $21,740 | $10.45 |
| 75th percentile | $25,300 | $12.16 |
| 90th percentile | $31,200 | $15.00 |
Location quotient — how concentrated this career is in Puerto Rico relative to the national average — is 0.51, indicating fewer receptionists and information clerks per worker than the national average.
National Wage Comparison
Nationally, receptionists and information clerks earn a median of $42,506 per year ($20.44/hour), lower than the Puerto Rico median.
Employment Outlook
Nationally, total employment in this occupation is 1,659,422 receptionists and information clerks nationwide. In Puerto Rico alone, approximately 3,020 people work in this role. That trails the typical state, which employs around 11,910 receptionists and information clerks.
Top Puerto Rico Metros for Receptionists and Information Clerks
The largest metro-area employers of receptionists and information clerks in Puerto Rico.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| San Juan-Bayamon-Caguas, PR | 2,240 | $21,910 |
| Ponce, PR | 220 | $20,850 |
| Mayaguez, PR | 170 | $20,800 |
| Arecibo, PR | 150 | $20,950 |
| Aguadilla, PR | 110 | $20,660 |
| Guayama, PR | 40 | $20,480 |
Top States for Receptionists and Information Clerks Employment
These states have the highest employment of receptionists and information clerks work.
| State | Number Employed |
|---|---|
| Texas | 81,110 |
| California | 80,400 |
| New York | 76,590 |
| Florida | 70,960 |
| New Jersey | 48,710 |
| Illinois | 39,800 |
| Pennsylvania | 37,080 |
| Georgia | 33,460 |
| Ohio | 30,880 |
| Wisconsin | 26,880 |
| Washington | 25,190 |
| Arizona | 25,160 |
| North Carolina | 25,050 |
| Virginia | 24,920 |
| Michigan | 24,560 |
| Massachusetts | 22,140 |
| Missouri | 18,390 |
| Maryland | 16,880 |
| Indiana | 16,470 |
| Tennessee | 15,360 |
Highest-Paying States for Receptionists and Information Clerks
These states pay the most for receptionists and information clerks.
| State | Annual Median Salary |
|---|---|
| Alaska | $44,380 |
| District of Columbia | $43,900 |
| Washington | $43,760 |
| California | $43,360 |
| Massachusetts | $42,650 |
| New York | $41,570 |
| Colorado | $40,560 |
| Maine | $40,360 |
| Rhode Island | $40,360 |
| Oregon | $39,800 |
Skills
Top receptionists and information clerks skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
The abilities that matter most for receptionists and information clerks, rated on an importance scale of 0 to 5:
Daily Tasks
Day-to-day, receptionists and information clerks typically:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Analyze data to determine answers to questions from customers or members of the public.
Work Activities
- Working with Computers
- Getting Information
- Performing for or Working Directly with the Public
- Communicating with Supervisors, Peers, or Subordinates
- Making Decisions and Solving Problems
- Assisting and Caring for Others
- Resolving Conflicts and Negotiating with Others
- Communicating with People Outside the Organization
- Establishing and Maintaining Interpersonal Relationships
- Processing Information
- Updating and Using Relevant Knowledge
- Documenting/Recording Information
Tools & Technology
Software and systems commonly involved: Hot technologies: Google Docs In-demand technologies: Microsoft Excel
What Major Will Prepare You For This Career?
Several college majors map to this occupation:
- Business Support & Assistance
- Veterinary Administrative Services
Featured schools near , edit
Related Careers
Other careers like receptionists and information clerks include:
- Medical Records Specialists
- Patient Representatives
- Cashiers
- Counter and Rental Clerks
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Telemarketers
Also Known As
Appointment Clerk, Appointment Scheduler, Appointment Setter, Automobile Club Information Clerk (Auto Club Info Clerk), Bilingual Receptionist, Call Center Agent, Call Center Operator, Call Center Representative (Call Center Rep), Call Taker, Clerk Specialist, Clinic Receptionist, Customer Care Representative (CCR), Dental Receptionist, ER Clerk (Emergency Room Clerk), Front Desk Associate.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 43-4171.00
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