Life As a Patient Representative
Position Description Assist patients in obtaining services, understanding policies and making health care decisions.
List of Patient Representative Job Duties
- Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
- Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
- Analyze patients’ abilities to pay to determine charges on a sliding scale.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
- Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
- Provide consultation or training to volunteers or staff on topics such as guest relations, patients’ rights, or medical issues.
Featured schools near , edit
Patient Representative Required Skills
When polled, Patient Representatives say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Persuasion: Persuading others to change their minds or behavior.
Other Patient Representative Job Titles
- Patient Services Assistant
- Patient Advocate
- Patient Relations Manager
- Social Services Director
- Patient Coordinator
Job Opportunities for Patient Representatives
In the United States, there were 2,784,500 jobs for Patient Representative in 2016. New jobs are being produced at a rate of 4.9% which is below the national average. The Bureau of Labor Statistics predicts 136,300 new jobs for Patient Representative by 2026. Due to new job openings and attrition, there will be an average of 373,500 job openings in this field each year.
The states with the most job growth for Patient Representative are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Minnesota, or Massachusetts. These states have the worst job growth for this type of profession.
What is the Average Salary of a Patient Representative
Patient Representatives make between $22,140 and $55,310 a year.
Patient Representatives who work in District of Columbia, Massachusetts, or Connecticut, make the highest salaries.
How much do Patient Representatives make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $33,580 |
| Alaska | $39,300 |
| Arizona | $34,570 |
| Arkansas | $32,350 |
| California | $41,850 |
| Colorado | $37,390 |
| Connecticut | $41,160 |
| Delaware | $38,060 |
| District of Columbia | $46,880 |
| Florida | $33,730 |
| Georgia | $35,130 |
| Hawaii | $38,670 |
| Idaho | $32,390 |
| Illinois | $37,840 |
| Indiana | $36,200 |
| Iowa | $37,400 |
| Kansas | $35,330 |
| Kentucky | $32,230 |
| Louisiana | $32,440 |
| Maine | $34,950 |
| Maryland | $37,720 |
| Massachusetts | $43,620 |
| Michigan | $36,650 |
| Minnesota | $39,690 |
| Mississippi | $28,210 |
| Missouri | $35,020 |
| Montana | $34,910 |
| Nebraska | $35,730 |
| Nevada | $33,690 |
| New Hampshire | $38,930 |
| New Jersey | $40,330 |
| New Mexico | $31,380 |
| New York | $40,830 |
| North Carolina | $34,690 |
| North Dakota | $37,910 |
| Ohio | $35,980 |
| Oklahoma | $32,790 |
| Oregon | $37,570 |
| Pennsylvania | $37,000 |
| Rhode Island | $38,970 |
| South Carolina | $32,320 |
| South Dakota | $31,150 |
| Tennessee | $34,420 |
| Texas | $33,770 |
| Utah | $33,790 |
| Vermont | $37,760 |
| Virginia | $35,030 |
| Washington | $40,820 |
| West Virginia | $31,730 |
| Wisconsin | $37,850 |
| Wyoming | $36,400 |
Tools & Technologies Used by Patient Representatives
Although they’re not necessarily needed for all jobs, the following technologies are used by many Patient Representatives:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- Word processing software
- Microsoft Windows
- Spreadsheet software
- Database software
- Microsoft Dynamics
- IBM Notes
- Google Docs
- MEDITECH software
- Scheduling software
- Medical procedure coding software
- Epic Systems
- Healthcare common procedure coding system HCPCS
How to Become a Patient Representative
What education is needed to be a Patient Representative?
How many years of work experience do I need?
Who Employs Patient Representatives?
The table below shows some of the most common industries where those employed in this career field work.
Similar Careers
Those interested in being a Patient Representative may also be interested in:
- Special Education Teachers, Middle School
- Child, Family, and School Social Workers
- Preschool Teachers, Except Special Education
Those who work as a Patient Representative sometimes switch careers to one of these choices:
References:
Image Credit: Jace Armstrong via public domain
More about our data sources and methodologies.
Featured Schools
Request Info
|
Southern New Hampshire University You have goals. Southern New Hampshire University can help you get there. Whether you need a bachelor's degree to get into a career or want a master's degree to move up in your current career, SNHU has an online program for you. Find your degree from over 200 online programs. Learn More > |
Course Advisor provides higher-education, college and university, degree, program, career, salary, and other helpful information to students, faculty, institutions, and other internet audiences. Presented information and data are subject to change. Inclusion on this website does not imply or represent a direct relationship with the company, school, or brand. Information, though believed correct at time of publication, may not be correct, and no warranty is provided. Contact the schools to verify any information before relying on it. Financial aid may be available for those who qualify. The displayed options may include sponsored or recommended results, not necessarily based on your preferences.
© Course Advisor – All Rights Reserved.