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General Human Services

Types of Degrees General Human Services Majors Are Earning

Those studying General Human Services can earn degrees at several award levels.

Award Level	Graduates
Certificate	253
Associate’s Degree	3,751
Bachelor’s Degree	5,695
Master’s Degree	1,832
Doctor’s Degree	124

What General Human Services Majors Need to Know

Coursework for General Human Services develop a specific mix of knowledge, skills, and abilities — derived from O*NET surveys of workers in occupations that General Human Services graduates commonly enter.

Knowledge Areas

Coursework in General Human Services emphasizes the following knowledge areas:

• Customer and Personal Service — Importance 4.5 / 5; level 5.6 / 7.
• Psychology — Importance 4.2 / 5; level 4.9 / 7.
• English Language — Importance 4.0 / 5; level 4.2 / 7.
• Therapy and Counseling — Importance 3.8 / 5; level 4.8 / 7.
• Education and Training — Importance 3.5 / 5; level 4.4 / 7.

^{Importance is rated 1–5; level is 1–7. Source: ONET Online — weighted across related occupations.*}

Skills

Skills developed in a General Human Services program reflects the day-to-day work of related occupations:

• Social Perceptiveness — Importance 4 / 5; level 4.3 / 7.
• Active Listening — Importance 4.0 / 5; level 4.1 / 7.
• Service Orientation — Importance 3.9 / 5; level 4 / 7.
• Speaking — Importance 3.9 / 5; level 4.1 / 7.
• Coordination — Importance 3.8 / 5; level 3.6 / 7.

Abilities

Abilities most relevant to General Human Services careers — again drawn from O*NET surveys of related occupations:

• Oral Expression — Importance 4.2 / 5; level 4.3 / 7.
• Oral Comprehension — Importance 4.0 / 5; level 4.3 / 7.
• Written Comprehension — Importance 3.9 / 5; level 3.9 / 7.
• Problem Sensitivity — Importance 3.9 / 5; level 3.9 / 7.
• Deductive Reasoning — Importance 3.9 / 5; level 4.0 / 7.

Common Job Activities

Day-to-day, General Human Services graduates report doing:

Activity	Frequency / Importance
Communicating with Supervisors, Peers, or Subordinates	4.7 / 7
Getting Information	4.4 / 7
Documenting/Recording Information	4.2 / 7
Working with Computers	4.1 / 7
Establishing and Maintaining Interpersonal Relationships	4.1 / 7
Assisting and Caring for Others	4.0 / 7
Communicating with People Outside the Organization	4.0 / 7
Updating and Using Relevant Knowledge	3.9 / 7
Performing for or Working Directly with the Public	3.9 / 7
Organizing, Planning, and Prioritizing Work	3.9 / 7

Technology Skills Used on the Job

Most frequently-cited tools used by General Human Services professionals:

Tool / Software	Category	In-Demand
Microsoft Excel	Spreadsheet software	—
Web browser software	Internet browser software	—
Microsoft Office software	Office suite software	✓
Microsoft Word	Word processing software	—
Microsoft PowerPoint	Presentation software	—
Microsoft Outlook	Electronic mail software	—
Microsoft Access	Data base user interface and query software	—
PointClickCare healthcare software	Medical software	—
Database software	Data base user interface and query software	—
Electronic medical record EMR software	Medical software	—
Nuance Dragon NaturallySpeaking	Voice recognition software	—
Word processing software	Word processing software	—

^{Source: ONET Online technology skills, weighted across related occupations.*}

Sample Job Titles

Real job postings for General Human Services graduates include:

• Case Management Assistant
• Direct Support Specialist
• Therapeutic Assistant
• Neighborhood Aide
• Community Development Aide
• Service Aide
• Counseling Aide
• Social Worker Aide
• Home Visitor
• Family Service Aide
• Social and Human Services Assistant
• Children’s Aide
• Case Management Coordinator
• Food Management Aide
• Management Aide

Education Typically Required

Across the occupations open to General Human Services graduates, the typical level of education actually held by current workers is distributed as:

Education Level	Share of Workers
Bachelor’s degree	43.9%
Master’s degree	14.2%
Associate’s degree (or other 2-year)	14.0%
Some college courses	10.5%
High school diploma or equivalent	9.1%
Post-master’s certificate	5.5%
Doctoral degree	2.2%
Post-baccalaureate certificate	0.6%

^{Source: ONET Online education / training / experience requirements.*}

Who Is Earning a Degree in General Human Services?

Gender Distribution

This field skews predominantly female, with women earning 86.2% of General Human Services degrees.

Gender	Graduates	Share
Women	10,062	86.2%
Men	1,612	13.8%

Racial-Ethnic Diversity

At the national level, the racial-ethnic distribution of General Human Services graduates is as follows:

Race / Ethnicity	Graduates	Share
White	5,050	43.3%
Asian	244	2.1%
Hispanic or Latino	2,377	20.4%
Black or African American	2,855	24.5%
American Indian / Alaska Native	144	1.2%
Native Hawaiian / Pacific Islander	52	0.4%
Two or More Races	460	3.9%
Race Unknown	432	3.7%
International Students	60	0.5%

^{See minority definition below.}

How Much Do General Human Services Graduates Earn?

Federal data tracks median earnings of General Human Services graduates 1, 4, and 5 years after completion. These numbers tend to grow steadily as graduates gain experience and move into mid-career roles.

Years Out	Median Earnings
1 year	$37,474
4 years	$39,398
5 years	$44,764

By year 5 out, median earnings rise to $44,764 — roughly 19% above the 1-year mark.

^{Source: U.S. Department of Education College Scorecard, field-of-study earnings tracker.}

Online General Human Services Programs

Fully online options is reported by IPEDS for General Human Services. The table below shows how many graduates earned at least some of their coursework online (Distance-Ed Available) versus completing the entire program online (Distance-Ed Only).

Award Level	Distance-Ed Available	Distance-Ed Only
Associate’s	54	18
Bachelor’s	71	27
Master’s	24	8
Doctoral (Research)	3	1

^{Distance-Ed Only = degrees completed entirely online; Distance-Ed Available = degrees including at least some online coursework. Source: IPEDS Completions by Distance Education status.}

Is a Degree in General Human Services Worth It?

Looking purely at the federal earnings tracker, General Human Services graduates earn a median of $39,398 four years after completion — roughly 4% above the national median for workers with only a high school diploma (~$38,000).

^{ROI estimate compares the program’s 4-yr median earnings against the 2023 BLS CPS median earnings for high-school-only workers. Source: U.S. Department of Education College Scorecard + BLS Current Population Survey.}

Related Programs

You may also be interested in these closely related fields of study:

Program	CIP Code
PUBLIC ADMINISTRATION AND SOCIAL SERVICE PROFESSIONS	44.00
Community Organization and Advocacy	44.0201
Forensic Social Work	44.0703

References

The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students and international students. This number is then divided by the total number of students to obtain the racial-ethnic minorities percentage.

• College Factual
• National Center for Education Statistics (IPEDS)
• O*NET Online
• U.S. Bureau of Labor Statistics
• U.S. Department of Education College Scorecard

More about our data sources and methodologies.