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Banking & Financial Support Services

Types of Degrees Banking & Financial Support Services Majors Are Earning

Those studying Banking & Financial Support Services may pursue degrees at several award levels.

Award Level	Graduates
Certificate	57
Associate’s Degree	152
Bachelor’s Degree	371
Master’s Degree	395

What Banking & Financial Support Services Majors Need to Know

Studies in Banking & Financial Support Services develop a specific mix of knowledge, skills, and abilities — derived from O*NET surveys of workers in occupations that Banking & Financial Support Services graduates commonly enter.

Knowledge Areas

According to O*NET, a major in Banking & Financial Support Services emphasizes the following knowledge areas:

• Customer and Personal Service — Importance 4.2 / 5; level 4.8 / 7.
• English Language — Importance 3.9 / 5; level 4.0 / 7.
• Mathematics — Importance 3.5 / 5; level 3.7 / 7.
• Administrative — Importance 3.4 / 5; level 4.3 / 7.
• Computers and Electronics — Importance 3.2 / 5; level 3.6 / 7.

^{Importance is rated 1–5; level is 1–7. Source: ONET Online — weighted across related occupations.*}

Skills

The skill set developed in a Banking & Financial Support Services program reflects the day-to-day work of related occupations:

• Active Listening — Importance 3.8 / 5; level 3.8 / 7.
• Speaking — Importance 3.8 / 5; level 3.7 / 7.
• Reading Comprehension — Importance 3.6 / 5; level 3.7 / 7.
• Critical Thinking — Importance 3.4 / 5; level 3.6 / 7.
• Writing — Importance 3.3 / 5; level 3.4 / 7.

Abilities

Abilities most relevant to Banking & Financial Support Services careers — again drawn from O*NET surveys of related occupations:

• Oral Comprehension — Importance 3.9 / 5; level 3.9 / 7.
• Oral Expression — Importance 3.8 / 5; level 3.9 / 7.
• Written Comprehension — Importance 3.7 / 5; level 3.7 / 7.
• Speech Recognition — Importance 3.6 / 5; level 3.5 / 7.
• Speech Clarity — Importance 3.6 / 5; level 3.2 / 7.

Common Job Activities

Day-to-day, Banking & Financial Support Services graduates report doing:

Activity	Frequency / Importance
Working with Computers	4.5 / 7
Getting Information	4.3 / 7
Communicating with Supervisors, Peers, or Subordinates	4.1 / 7
Establishing and Maintaining Interpersonal Relationships	4.0 / 7
Processing Information	4.0 / 7
Making Decisions and Solving Problems	3.8 / 7
Updating and Using Relevant Knowledge	3.8 / 7
Performing for or Working Directly with the Public	3.8 / 7
Organizing, Planning, and Prioritizing Work	3.8 / 7
Evaluating Information to Determine Compliance with Standards	3.8 / 7

Technology Skills Used on the Job

Most frequently-cited tools used by Banking & Financial Support Services professionals:

Tool / Software	Category	In-Demand
Microsoft Excel	Spreadsheet software	✓
Microsoft Office software	Office suite software	✓
Microsoft PowerPoint	Presentation software	✓
Microsoft Word	Word processing software	✓
Microsoft Outlook	Electronic mail software	✓
Accounting software	Accounting software	✓
Web browser software	Internet browser software	—
Microsoft Access	Data base user interface and query software	—
Email software	Electronic mail software	—
SAP software	Enterprise resource planning ERP software	✓
Microsoft Windows	Operating system software	—
Microsoft Dynamics	Customer relationship management CRM software	—

^{Source: ONET Online technology skills, weighted across related occupations.*}

Sample Job Titles

Real job postings for Banking & Financial Support Services graduates include:

• Investigator
• Credit Clerk
• Loan Processor
• Credit Specialist
• Credit Coordinator
• Collector
• Credit Balance Specialist
• Credit Review Specialist
• Credit Card Specialist
• Credit Representative
• Credit Associate
• Credit Services Specialist
• Financial Services Specialist
• Loan Secretary
• Document Coordinator

Education Typically Required

Across the occupations open to Banking & Financial Support Services graduates, the typical level of education actually held by current workers is distributed as:

Education Level	Share of Workers
High school diploma or equivalent	49.5%
Bachelor’s degree	26.5%
Some college courses	9.5%
Postsecondary certificate	8.5%
Associate’s degree (or other 2-year)	5.3%
Less than a high school diploma	0.7%

^{Source: ONET Online education / training / experience requirements.*}

Who Is Earning a Degree in Banking & Financial Support Services?

Gender Distribution

This field has a relatively balanced gender distribution: 53.2% women and 46.8% men among Banking & Financial Support Services graduates.

Gender	Graduates	Share
Women	528	53.2%
Men	464	46.8%

Racial-Ethnic Diversity

At the national level, the racial-ethnic distribution of Banking & Financial Support Services graduates is as follows:

Race / Ethnicity	Graduates	Share
White	409	41.2%
Asian	80	8.1%
Hispanic or Latino	297	29.9%
Black or African American	107	10.8%
American Indian / Alaska Native	6	0.6%
Native Hawaiian / Pacific Islander	4	0.4%
Two or More Races	48	4.8%
Race Unknown	14	1.4%
International Students	27	2.7%

^{See minority definition below.}

How Much Do Banking & Financial Support Services Graduates Earn?

College Scorecard reports median earnings of Banking & Financial Support Services graduates 1, 4, and 5 years after completion. Earnings tend to climb steadily as graduates gain experience and move into mid-career roles.

Years Out	Median Earnings
1 year	$60,617
4 years	$75,528
5 years	$88,287

By year 5 out, median earnings rise to $88,287 — roughly 46% above the 1-year mark.

^{Source: U.S. Department of Education College Scorecard, field-of-study earnings tracker.}

Online Banking & Financial Support Services Programs

Fully online options is reported by IPEDS for Banking & Financial Support Services. The table below shows how many graduates earned at least some of their coursework online (Distance-Ed Available) versus completing the entire program online (Distance-Ed Only).

Award Level	Distance-Ed Available	Distance-Ed Only
Associate’s	11	5
Bachelor’s	3	4
Master’s	3	0

^{Distance-Ed Only = degrees completed entirely online; Distance-Ed Available = degrees including at least some online coursework. Source: IPEDS Completions by Distance Education status.}

Is a Degree in Banking & Financial Support Services Worth It?

Looking purely at the federal earnings tracker, Banking & Financial Support Services graduates earn a median of $75,528 four years after completion — roughly 99% above the national median for workers with only a high school diploma (~$38,000).

^{ROI estimate compares the program’s 4-yr median earnings against the 2023 BLS CPS median earnings for high-school-only workers. Source: U.S. Department of Education College Scorecard + BLS Current Population Survey.}

Related Programs

You may also be interested in these closely related fields of study:

Program	CIP Code
Finance and Financial Management Services	52.08
Credit Management	52.0809
Finance and Financial Management Services, Other	52.0899
Finance, General	52.0801
Financial Planning and Services	52.0804
Financial Risk Management	52.0810
International Finance	52.0806
Investments and Securities	52.0807
Public Finance	52.0808

References

The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students and international students. This number is then divided by the total number of students to obtain the racial-ethnic minorities percentage.

• College Factual
• National Center for Education Statistics (IPEDS)
• O*NET Online
• U.S. Bureau of Labor Statistics
• U.S. Department of Education College Scorecard

More about our data sources and methodologies.